You got a beautiful new iPhone and it was working great all the while. All of a sudden, it begins to shut off. Not once, not twice but number of times. That’s when it dawns on you that you’re in serious trouble. What’s the first thing you do?

Of course, head to the Apple Store and get the damn thing replaced.

iPhone Keeps Restarting

A New iPhone keeps Restarting?

If you got a new iPhone recently and are eligible for replacement without burning a hole in your pocket, the first thing that you do when you are stuck with an iPhone that keeps rebooting, shutting off or freezing is to head to the store and see if you can get it replaced.

Older Models, Out of Replacement Period etc.

For the rest of the crowd that isn’t as lucky, continue reading the article.

My iPhone keeps restarting! What do I do?

We noted that this problem occurs predominantly in bit older iPhones i.e. iPhone 4s, 5, 5c, 5s models that upgrade to iOS 8 or later. My first reaction was – must be a hardware-software incompatibility issue. But wait. Apple isn’t Android. They know what they’re doing and iPhone 4s does run iOS 8 smoothly.

Well, that’s not the point anyway. We’re trying to fix an issue here so here are the ways, in which you can try to fix your iPhone that keeps shutting off, restarting or freezing.

Turn ON/OFF Cellular: As strange and absolutely impossible as it sounds, I’ve seen people get this issue sorted out by turning off their cellular data and then turning it on again. Arguably, this doesn’t work everywhere. But since this is the most simplest thing you can try, you should begin here. Don’t believe me? Take a look at this. To do so go to settings → Cellular/Mobile → Turn On/Off Mobile Data.Mobile Data Settings on iPhoneToggle Mobile Data on iPhoneReboot iPhone: To reboot your iPhone, hold the power button and home button simultaneously for a few seconds. The Apple logo will appear on the screen and your iPhone is rebooted.How to Restart-Reboot iPhone 6 and 6 PlusReset iPhone:  To reset your iPhone, go to Settings → General → Reset → Reset All Settings.

Tap Settings General on iPhoneReset All Settings on iPhoneFaulty App: No matter how strong and protected the App Store is said to be, there are apps that aren’t really good for the health of your iPhone. One of these, possibly, could be ruining your iPhone experience. Did you download any new app that triggered the issue? It doesn’t matter if it’s a popular app or an app that no one has ever heard of. Just try deleting it.

Delete the app → Reboot your iPhone → Sync with iTunes and see if this sorts the issue.

Restore From An Old Backup: No luck yet? Try this method (it’s tougher if you’ve got an iPhone that keeps restarting too often). Connect your iPhone to iTunes on the system and then restore from an old backup. In case you got lucky, things will be back to normal.Restore iPhone or iPad Backup from iTunesRecovery Mode + Restore: This could be the best possible solution you could ask for. Again, it’s tougher to implement if your iPhone keeps shutting off or rebooting every two-three minutes.

What you do is:

  • Hold down the power and home button till the screen goes blank.
  • Next, connect to iTunes. It will “detect” the iPhone in “recovery mode.”
  • You can only restore now so restore your iPhone.

If things went well, you’ll have an iPhone that’s ready to be setup. You’ll have to try setting it as new because you don’t want to get the old problem again.

Use ReiBoot

You can go for this option without losing your data on your iPhone; this option can bring your iPhone back to normalcy. All you need to do is to download this free ReiBoot on MacBook and follow some simple steps:

Download ReiBoot (Mac | Windows)

Connect your iPhone that is trapped in reboot loop problem to your computer via a USB cable. Run ReiBoot. In the Interface, click “Enter Recovery Mode” to put iPhone into recovery mode.

Once ReiBoot puts your iPhone into recovery mode, click “Exit Recovery Mode” and ReiBoot will force your iPhone to restart. Wait for a few seconds and you can see your iPhone reboot to normal.

Replace iPhone Battery: Battery, sometimes, could play a culprit. When every above option fails to give any result, you can go for the replacement of your iPhone battery.

Nothing worked! I can’t really discount this possibility. One usually tries a lot of things before coming to the sober realization that it could be a really serious issue. One that needs you to take the device to the Apple Store, after all.

Nothing worked! I can’t really discount this possibility. One usually tries a lot of things before coming to the sober realization that it could be a really serious issue. One that needs you to take the device to the Apple Store, after all.

  • mcgee

    issue is battery or cable conenctor. replace both to be sure.

    • Matias Martinsen

      what is the cable connector

  • Roger Sylvain

    Turning off Cell Data worked. While it was off I went into Numbers changed a couple things then turned on cellular data but left LTE off then made more changes and then turn LTE on. I figure that mixes it up with another solution I saw on a different forum.

    • Bajan Alexandru

      hi can you hepl me please…it seems like you solve your problem with your phone by switching on/off cellular data…but you you be more specific please. What changes did you do after you left the cellular data off?

      • http://www.igeeksblog.com/ iGeeksBlog

        I think he just turned off cellular, then went and made some changes to
        the Numbers app. It doesn’t really matter. You can just turn off
        cellular, and then turn it on but turn off 3G/LTE.. after sometime, turn
        it on.

  • Sheel

    For me this “Turn ON/OFF Cellular” thing works perfectly, thanks!

    • http://www.igeeksblog.com/ iGeeksBlog

      Cheers… :)

  • http://www.esourceparts.ca/ fix iphone screen

    do-it-yourself iPhone repair is quick, inexpensive, and isn’t as difficult as you may think! Whether you need iPhone 4S screen repair, dropped your iPhone in a pool, or, shattered the screen into tiny little pieces, there is an iPhone repair kit for you!

  • Kushal Desai

    Thanks a lot man…. I got my iphone back! I really appreciate that! (y)

    • http://www.igeeksblog.com/ iGeeksBlog

      Cheers… :)

      • TJ

        Hey, iv got a iphone 5 and it randomly turns off and on can you help me

  • Avalonica

    This is interesting. When intermittent iPhone faults like this come up, people also come up with the most bizarre fixes. Turning cellular on and off has no relation to this and can have no effect at all on what is undoubtedly a hardware problem. But you do the “fix”, look at the phone, and – hey! It’s not doing it ! But you forget it was an intermittent problem, and whilst you’re staring at your phone after the fix and it’s not doing it, you convince yourself that this has fixed it. I’ve seen this sort of thing time and time again. You could convince people that taking a photo would “cure” it. Best guess of the reality here is that it’s a very slightly loose battery, and a small thump causes the mini-reboot.

  • David H

    Please help me, my iphone 3gs won’t turn all the way on. It starts to boot up, shows the apple logo, then the logo dissapears, but it still on but just with a black screen, then it turns off with no screen. it keeps repeating this forever untill the battery dies, then i charge it enough and it does the same thing. all over again.

    • http://www.igeeksblog.com/ iGeeksBlog

      Try restoring your iPhone 3gs through iTunes. Connect the device to
      computer, fire up itunes and see if you can restore. If not, take it to
      the nearest Apple store.

      • Rohit Khullar

        Hi I have same issue. I have tried restoring to latest 6.1.6. The whole process worked completely but still iphone is restarting only. Please help because even apple genius has said that don’t know how to fix. Honestly I just need my contacts back. I have made backup but now I read on internet that backup doesn’t include contacts. Please help

        • http://www.igeeksblog.com/ iGeeksBlog

          Looks like taking to the Apple store seems to be the only alternative.

          • Rohit Khullar

            Thanks that was very helpful

  • Diego Fuentes

    Someone fixed my power button but after that my iPhone 5 restart every 2 minutes before restart the screen turns like gray and turns off then on. So I shake my iPhone and I heard like a cable is disconnected, do you think that’s the reason? And what cable do you think it could be? Thank you

    • http://www.igeeksblog.com/ iGeeksBlog

      No idea about the cable but it sounds like you’ve got to take your iPhone to the Apple Store.

  • billy

    i need help, i have an iphone 4 and recently it just started freezing and restarting

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you try all the steps mentioned in the post?

  • arei domba

    Help !! Iphone5s cannot turn on . I already hold power off/on and home button about 10second . But still not worker . Actually my battery had a problem . Two day ago i bought new battery . Today iphone turn of automatic . How to do? Pleasee help :’) thanks

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you replace the battery yourself? It looks like it might be a connection issue inside the iPhone..

      • arei domba

        I already sold it yesterday . Because they said my iphone had a problem with motherboard and if i repair need to spend lot of money .. so sad .. i miss my iphone !!! however thanks you so much dear.

  • BillJacks

    I know this discussion is getting old, but just want to say that turning cellular data off then back on fixed it for me. Settings > Cellular > Cellular Data — switch to off, then switch back to on. That’s it. I can’t believe it, but it worked. I was minutes from leaving work to go to the Apple store. I don’t know how this makes any sense at all, but thank you.

  • toooldforthisjunk

    When my iPhone 4s randomly started rebooting every 2 seconds, simply holding down the lock button and home button set it straight, and then i plugged it back into the charger. I have no idea what caused it, but i thought maybe it was a connection issue?

    • http://www.igeeksblog.com/ iGeeksBlog

      Could be. No guessing there though. Weirdest stuff keeps happening with all smartphones, iPhone included.

  • Bob

    My iphone just won’t get past the actual reboot, as soon as it reboots, it turns itself off and starts again so I can’t do anything

  • CEO Dick

    My iPhone 4 is jailbroken, has no memory left, and wont stop restarting?! I’ve tried the master reset with the lock button and the back button. It’s not letting me sync with ITunes, because there’s not enough space. like I’m just out of opinions

  • Chris 1966

    Have the same problem, None of the solutions worked for me. Went onto the Apple site and clicked the link for support direct to my phone. Click on the message sent to your phones e-mail and it sends a diagnostic to Apple. within seconds I received a message telling me the battery is the issue. New battery required, hope this helps.

  • Chaindrivr

    My phone restarted it’s self well over 30 times in one day I was going crazy and couldn’t find any solutions. Apple Store couldn’t fit me in for a few days & none of the above things worked for me so I just rest the phone to factory settings and restored my back up & so far so good..

  • Candace Law-Newton

    I had no issues until I updated iOS 8. Now my phone stays on the start up screen with the apple. I’ve done everything possible. Grrrr tempted to buy a galaxy.

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you try restoring through iTunes?

  • sara

    hello , I have an iphone 4s , and always worked perfectly … until I upgrade to the 8 ips … since then , the iphone is always restarting … I do not know what to do ! I called the assistance they told me to do the restore as new, and did nothing , all the same !
    I know that the my phone was so well, before updating to ios8 , I need to downgrade to ios7 quickly !!!!!

  • Andrew Ruangtip

    i have an iphone 5 and had no problems with resetting itself until i upgraded to ios 8. Then all of the sudden it resets itself at least 5 times a day. Then i had to do a full restore and work fine. Then 8.1 comes and i download that, it does it again. WTF APPLE!!!. I thought your os is supposed to be stable and now with ios 8 that is not the case. I am seriously considering switching to android.

    • Matias Martinsen

      any luck yet?

  • LadyBug

    My 5s fell into water and when I put it to charge, the apple sign flashes on for a few seconds and then turns off. It repeats this and apparently gets no charge. When I hold down the home button and lock button, it says I should plug it in and connect to iTunes. But I CAN’T CONNECT IT TO ITUNES CAUSE IT KEEPS SHUTTING OFF. Help!!

    • Victor Thomas

      Put into rice for 48 hours, before its too late.

  • Steven Engstrom Jr.

    My iPhone 5s is only about 7 months old. Now all the sudden its restarting. I tried everything and nothing worked. I Need help. It blue screens for two seconds then restarts.

    • Stephen Cavallaro

      I am having the same issue started today I believe and it’s the blue screen reset

    • Learned my lesson

      Go buy a galaxy note 4 or a nexus 6. Don’t waste your time with Apple.

  • Sarah

    I have an iPhone 5c and I woke up and it was totally restarted

  • jazz

    my mom’s iphone 6+ is frkin getting me mad

  • Mei

    Someone fixed my power button but after that my iPhone 5 restart itself ,before restart the screen turns like gray and turns off then on. and show apple icon .

  • erlefklsfks;

    have you tried to turn it off than on ?

  • Ayee Go

    ‘Turning OFF and then ON cellular data and 4G’ worked for me. Thank you for the tip. Mine is iPhone 4S with iOS 8.3. 4S kept rebooting while charging on the power adapter, and never came to full 100% charge on the PC/USB charge. Hard to believe that a simple cellular data OFF & ON would work, but it does.

    • asdasdasd

      Hi, did your iPhone 4s keep restarting while charging?( every minutes ) Mine 4s after I downloaded a game name: Tower Of Sav… it keep restart every minutes…help me pls

    • bob the mac

      Same configuration. The hack to turn off and on the mobile data seems to work with my iPhone 4S as well. For the first night the phone didn’t boot any more by itself. I also turned off the possibility to use mobile data for some selected apps.
      Let’s see if things stay the same…

  • Efe

    My iPhone 5s fell, it went off, i guess the battery got disconnected, took it in for repair, now it keeps on restarting, displaying apple log and then goes to restore mode, but when i connect it to itunes to restore and update, it will load the software halfway and then restart again. what must I do?

    • luchi

      Am having the same problem as u with my iphone 4. Have u found any solution to this?

  • jack_foobar

    This thing seems to be constantly trying to access the cellular network(in a dead zone) and buffer overflows and reboots. Rinse repeat. There is a bug in the wireless settings or driver being used for this POS phone. And F You Apple. I’m glad Steve’s dead.

  • James_Barber

    i have and iphone 5 with ios 8.4 and every time i unlock the screen, it shows diffferent colours and decides to reboot, this have been happening for a while now

  • Mr. Tryingtohelp

    I have this problem before. My iPhone 5 restart randomly. Its battery bar does not change even I charge it or use it. The bar will show either 55%, 2% or etc and it’s not changing until the phone is restart. But, finally I got it fixed. I search on many website how to fix the problem. Some said that I need to change my battery, restore and do hard reset. I tried everything but it does not help at all. Actually, the battery and software are in good condition. The problem is the IC, capacitor or transistor inside. These are the steps that I do to fix my phone :

    1. I used the phone over and over, even it restart by itself everytime. I used it until there is no battery left. At that time you will not be able to start the phone at all because the battery is 0%, even if it not shown correctly on the screen. (It will stuck at apple logo and off)
    2. Charge the phone about 1 hour. But DO NOT switch on the phone yet. Wait until one hour. Then switch on the phone.
    3. Now your phone will turn to normal, but the battery life will become weaker than before. At least, it is not broken.
    *note: make sure you use the original charger and cable that you get from apple store.

    Now my phone are doing fine. Hope this method can help you fix your phone. Goodluck.