The iOS ecosystem is designed in a way that makes it very easy to send photos/pictures through the messaging app. While iMessage takes care of communication between two iOS devices (and Macs, these days), the regular MMS works on-the-fly too.

But sometimes, messages with photos don’t get sent. They’re stuck mid-way (Sending…) or the message fails altogether. How do you fix this? Whose issue is this anyway? Does Wi-fi/network play a role? Let’s find out a solution.
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iPhone Not Sending Picture MessagesWhen you send a photo/picture or any media file (now we’re talking videos too) through the messages app, it can be sent via iMessage or as an MMS. iMessage works when you have it enabled and when the recipient is also using iMessage. That means your recipient friend should be using an iPhone, iPad, iPod Touch or a Mac.

Photo Not Being Sent via iMessage

When your picture is being sent as an iMessage, the “Send” button/link is blue. In this case, if the photo doesn’t get sent, the problem can be:

  • Network issues on your iPhone/iPad: Check Wifi/cellular network. Try opening a webpage in Safari. If it doesn’t work, the problem is with the network. If Safari does load the website, the problem could be with the recipient not being active on iMessage (she could have turned off iMessage).
  • Server issues with iMessage: This is out of your control. Sometimes, Apple’s servers managing iMessage go down, causing massive iMessage outages. If that’s the case, you just need to wait a while.

Photo Not Being Sent via MMS

Like I said, photos are sent via MMS. Most carriers support/activate MMS for the customer right away but some of them have restrictions or activation barriers in place.

Make sure MMS is Turned On: Go to SettingsMessages → and make sure MMS Messaging is turned on.

How to Fix iPhone Not Sending Picture Messages via MMS

If a photo doesn’t get sent via normal messaging (MMS, green bubble interface), the first thing I’d want to make sure is that my carrier allows MMS. Call up your carrier to find that out. Then, when you get that confirmed, proceed to do the following:

Make sure your cellular network is good: a weak cellular network can be a problem. Find a place where there’s good coverage and try to send your picture.

Remove Profiles: Profiles are installed manually so this option is mostly not applicable. But if you do have a profile installed, you might want to try removing it. To do this, go to Settings → General → Profiles and then remove the profile. Don’t see a Profile list under General? That means there are no profiles installed.

Reset Network: Go to Settings → General → Reset Network Settings. Wait for the iPhone to respring and then try to send the MMS again.

Do share your feedback with us in the comment, on Facebook, Twitter, and Google Plus. Also, download the iGB app for free in the App Store.

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  • rocky roads

    It is still not working any other idea?

  • Nyanlovercat700

    Please make iPad version because I don’t have mms or whatever it is option in my settings and is this for if when you select the picture it doesn’t put anything in the typing bar to send

  • Bblue

    Totally worked! Thanks!!

  • AM Real

    Sweet! Resetting Network Settings seemed to work out.

  • Elsee

    Under Messages, It does not even give an option to turn on sms/mms. It has something useless: Show subject field, character count and that’s it. I am beyond frustrated.

  • Donna

    Yes, I upgraded to iOS9 a week ago and I have the same problem on my iphone6. I reset Network settings, restored my phone, have all the settings correct by following your instructions. My carrier is AT&T as well.
    Do we have any recourse to get a solution?

  • Nicole

    I can not send pictures from my iphone to my friends that are non iphone. I have reset the network, the sms message is turned on. This is only since I updated to IOS 9. Any ideas?

    • Dottie

      I’ve had the same issue since the update-MMS and iMessage not working

    • Mick

      I have the same problem since iOS 9; I reset Network settings at least 3 times but I still cannot send pictures with MMS, and rebooted a few times, too. I can send photos using iMessage. The result is only iPhone to iPhone works for photos. Before iOS 9, could send photos to everyone. In case it matters, my carrier is AT&T. IMessage, SMS, and MMS are all turned on. It doesn’t matter if I use Wifi or Cellular – same problem. IOS 9.0.1 did not help, either. Anyone have a better solution than resetting Network?

  • Connie MacLean Lazar Abbott

    Resetting fixed it, thank you, you’re a genius :)

  • Carrol

    Resetting my network helped… Thank you!

  • Jan B

    Thank you. Resetting network fixed the issue!!!!

  • Harlan

    settings.. messages.. turn on imessage.. turn on mms.. turn off imessage
    mms showed to be on until I turned imessage on

  • Lee

    Resetting my network helped… Thank you!

  • Rachel

    Thank you! I had a problem receiving and sending pictures and now I am able to. Thanks again!

  • Katie

    Thank you for helping.

  • blair

    I used to be able to send videos from my iPhone to my iPad but it stopped doing it. I downloaded the new update could that be the problem? My iPad can’t update not enough storage is there something I can do to get the videos to the iPad?

    • Teresa

      Thank you worked after reset.