At times, your iPhone comes up with an expected error in the Messages app. When you send someone a picture, you see the “Not Delivered” alert in the conversation. At this moment, you can’t blame the Messages app. The error may be occurring due to a problem in your carrier network settings on iMessage. Let’s focus on the solution and move ahead with this complete guide on fixing iPhone is not sending picture issues.
- Restart Your iPhone
- Try Sending it to Another Contact
- Enable MMS for Text Message
- Issues with iMessage
- Check the Internet Connection
- Update your iPhone to the latest Carrier Settings
- Update iOS on your iPhone
1. Restart Your iPhone
The first thing you can do to troubleshoot the error is to restart your iPhone. As it has happened to me several times, restarting the iPhone has helped me to resolve the error. To restart your iPhone, long-press the side and volume buttons together. Swipe right on the “slide to power off” message on the screen.
Switch on the iPhone and check if you’re able to send the message.
2. Try Sending it to Another Contact
To ensure the problem isn’t on your side, you can try sending the picture to another contact. If it’s delivered, the problem was on that recipient’s end to whom you were trying to send it. However, the error may occur if you’ve sent the message to a deactivated iMessage contact. It may also be possible the number you entered was incorrect.
You can check and confirm with the recipient whether they’ve enabled iMessage and also the contact number is correct.
3. Enable MMS for Text Message
You need to turn on MMS to exchange picture messages in conversations on your iPhone. You might be getting the error in the Messages app if it’s not turned on. Check and turn it on with the below-mentioned steps.
- Open the Settings app.
- Go to Messages.
- Turn on MMS Messages toggle under the SMS/MMS tab in the settings app.
If you don’t see the MMS option in the Settings app, it may be possible your carrier network provider doesn’t support it. You can contact them about the issue.
4. Issues with iMessage
Apple users exchanging pictures through iMessage often get caught up with the same error. If you’re sending iMessage to another Apple user, you need to make sure it is switched on from your iPhone settings.
- Launch the Settings app.
- Go to Messages.
- Ensure iMessage toggle is switched on.
iMessage also needs to be activated on the recipient’s side to exchange pictures on your iPhone. Also, sending iMessage requires the internet, so ensure the Wi-Fi network or cellular data connection is working properly.
Note: MMS that you send and receive on your iPhone appear in the green text bubble in conversations. Whereas iMessage appears in the blue text bubble.
5. Check the Internet Connection
Hitting the “Try Again” button over and over again doesn’t make sense if you haven’t turned on Wi-Fi or cellular data. iMessage can only be sent and received if you’re iPhone running on an internet connection. The reason why you’re getting this error might also be poor Wi-Fi connectivity or weak cellular data network. You can check the internet connectivity by opening a webpage in a browser. If you’re able to browse speedily and flawlessly, you might be getting the error due to some other reason.
6. Reset Network Settings
You may not be able to send an MMS if the carrier network settings are not correctly configured. If you know nothing about them, you’re better to reset than trying manual configuration.
- Launch the Settings app.
- Go to General settings.
- Scroll down and tap on Reset – second last option.
- Hit Reset Network Settings and confirm the action.
Note: Make sure, resetting the settings will put them back to their default versions.
7. Update your iPhone to the latest Carrier Settings
Your carrier service releases occasional updates to improve the cellular usage on your iPhone. You may be facing the problem of MMS if your iPhone isn’t updated to the latest carrier settings.
To check the latest carrier settings, open the Settings app → go to General → tap About, and wait for about thirty seconds. If updates are available, you will see a popup asking you to update the settings. If not, they’re up to date.
8. Update iOS on your iPhone
Apple releases software updates on your iPhone in order to keep it refreshed to all the new features. If you haven’t updated it for a long time, do it with these easy steps.
Open the Settings app → General → Software Update → Download and Install the Update.
After your iPhone restarts, try sending the picture message again.
These were all the possible ways to fix the error you’re facing while sending picture messages on your iPhone. And, we’re sure one of them would have helped you to resolve it. Unfortunately, if your carrier service doesn’t support MMS, you might want to opt for another service. If you’re facing the same problem while sending text messages, pick up our step-by-step guide to fix it.
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