The iOS ecosystem is designed in a way that makes it very easy to send photos/pictures through the messaging app. While iMessage takes care of communication between two iOS devices (and Macs, these days), the regular MMS works on-the-fly too.
But sometimes, messages with photos don’t get sent. They’re stuck mid-way (Sending…) or the message fails altogether. How do you fix this? Whose issue is this anyway? Does Wi-fi/network play a role? Let’s find out a solution.
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When you send a photo/picture or any media file (now we’re talking videos too) through the messages app, it can be sent via iMessage or as an MMS. iMessage works when you have it enabled and when the recipient is also using iMessage. That means your recipient friend should be using an iPhone, iPad, iPod Touch or a Mac.
Photo Not Being Sent via iMessage
When your picture is being sent as an iMessage, the “Send” button/link is blue. In this case, if the photo doesn’t get sent, the problem can be:
- Network issues on your iPhone/iPad: Check Wifi/cellular network. Try opening a webpage in Safari. If it doesn’t work, the problem is with the network. If Safari does load the website, the problem could be with the recipient not being active on iMessage (she could have turned off iMessage).
- Server issues with iMessage: This is out of your control. Sometimes, Apple’s servers managing iMessage go down, causing massive iMessage outages. If that’s the case, you just need to wait a while.
Photo Not Being Sent via MMS
Like I said, photos are sent via MMS. Most carriers support/activate MMS for the customer right away but some of them have restrictions or activation barriers in place.
Make sure MMS is Turned On: Go to Settings → Messages → and make sure MMS Messaging is turned on.
If a photo doesn’t get sent via normal messaging (MMS, green bubble interface), the first thing I’d want to make sure is that my carrier allows MMS. Call up your carrier to find that out. Then, when you get that confirmed, proceed to do the following:
Make sure your cellular network is good: a weak cellular network can be a problem. Find a place where there’s good coverage and try to send your picture.
Remove Profiles: Profiles are installed manually so this option is mostly not applicable. But if you do have a profile installed, you might want to try removing it. To do this, go to Settings → General → Profiles and then remove the profile. Don’t see a Profile list under General? That means there are no profiles installed.
Reset Network: Go to Settings → General → Reset Network Settings. Wait for the iPhone to respring and then try to send the MMS again.