Update: If you’re trying to update to iOS 8 and facing storage issues (the ‘storage insufficient’ error), you will have to resort to updating through iTunes. Check out our post on fixing this problem here.

Have you ever wondered what is “Other” on iPhone/iPad storage as shown in iTunes? If you’ve noticed, the “Other” data (shown in the below image) often occupies a helluva lot of space. It drives me nuts to see that this data can be much more than everything else – including music, at times. Eventually, it piles up to a level where there just isn’t enough space for an app.

Also Read: How to Remove Other on Mac

Well, one good thing is I’m not alone. It’s a problem a lot of users face. And if you’re not familiar with things like cache, cookies, album art and stuff that’s common between Mac/PCs and iPhones, you’re going to keep wondering what this huge amount of mysterious data is! There’s actually nothing mysterious about it.

Remove Other Data From iPhone

Here’s how to remove “Other” Data from iPhone and iPad Running iOS 7.1 earlier iOS version:

Step 1: Open Settings -> General -> Usage

Delete Apps Data from iPhone

Step 2: Tap on any large app (I’m thinking of Facebook/Whatsapp)

Delete WhatsApp Cache from iPhone

Step 3: The Documents & Data shows the total size of the data stored by the app

Do you wonder what is Documents and Data on iPhone or iPad? You’ll notice that the app itself is actually quite small. In the image, you see that the app is 18.1 MB whereas the data stored is 50 MB. This 50 MB is what goes into your “Other” data. These data includes browser history, cookies, logs, caches of photos and videos as well as database files stored by apps.

If an app like WhatsApp can store 50 MB of data, think of all the album art your Music stores, think of the cache data from Safari/Chrome, think of cookies, text messages, Facebook data etc. It’s huge. And this huge thing is what clogs up space in the form of “Other” data.

This is not strange or something unique. Things like these happen and you’ll just need to figure out a way to safely clear these data so there’s enough space on your iPhone.

Clearing out Other data isn’t straight-forward. I mean, there’s no way to remove all the data at once without deleting the app completely. iOS doesn’t come with a switch for this. Nor does iTunes.

But still, there’s a way. Wipe.

Yeah, you heard that right. Wipe does what we intend to do to the Other data thing.

This is how you proceed:

Step 1: Take a backup of all data, preferably via iTunes instead of iCloud but if you’re happy with iCloud, you’re most welcome to backup on iCloud.

Step 2: Now, make sure – double or triple check you’ve got all your stuff backed up.

Step 3: Reset your iPhone: Settings -> General -> Reset -> Erase All Content and Settings

Erase All Content and Settings from iPhone

Step 4: Connect your iPhone to iTunes and restore from backup.

What this does is wipes off all the temporary files, cache, cookies and stuff like album art which steals – a little bite at a time – large amounts of free space. This clears things a lot but not everything will be gone. There’ll still be some (or occasionally, a lot of) “Other” data.

You’ll do good to occasionally clear things from apps that store a lot of data. Most of the apps themselves have the lever to delete the data. Where it isn’t possible, you’re going to have to resort to erasing data.

Music can be one of the major causes too if you’ve not a lot of apps that store a ton of data. This means we’re looking at playlists, preferences, cache, art, lyrics data etc. To remove this, you’ll have to remove all music data and the re-sync from your iTunes.

So that’s about how you get rid of the Other data in your iPhone which annoyingly prevents you from stuffing up your iPhone with more stuff.

We also covered PhoneClean so check that out if you’re not one to mess around with the iPhone.

Oh and if you’ve got other ways to clear things up, do let us know!

  • Edward Williams

    Of all the things I’ve tried this is the ONE that worked. I went from 1.88 to 1.20. Not a lot, but more than every before. Thanks.

  • Jeff Kumm

    Thanks for that tip it worked like a charm I went from having 1.48 gb to 400 mb

  • Tossnara

    “Other” data is real data including your system files and cached content that you put on your device by using the built-in apps. It’s just that as you use the phone, it will grow. This includes:

    Messages and attachments
    Contacts
    Reminders
    Safari bookmarks and cache
    Email messages and attachments
    Calendar entries
    Genius data
    Music catalog and cover art
    Operating system settings
    Game Center status

    I tried PhoneClean, iLike and CleanmyiPhone to clean up my iPhone, all of them are very useful to me

  • Corey Lando

    You, my friend, are my hero. 2.5 GB dropped to just under 1 GB. Thank you for saving my life ;)

  • Carmel

    this saved me 7.68GB of space…they need to think about doing something about this when they bring out the iphone 6

  • Todd Millikan

    Thank you!!! After reading many confusing posts, I decided to give this a try as it seemed the simplest! “Other” went from almost 5gb down to 622mb. Simple! :)

  • Terry Bong

    This is bullshit.
    All my photos and videos were deleted.

    This article is misleading, it says only cache and internet stored data is deleted.
    Now all my photos and videos are gone.

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you back-up your iPhone? We specifically mentioned about it in the article.

      • Etan G

        its possible that you lost your music and videos because you don’t sync your music automatically but rather do it manually. Videos in VLC or even in Videos (and Music for that matter) are not saved in the backup – they are just re-synced from your iTunes. If you’ve put your media on your device manually then it won’t re-sync. I like to do it manually. But i created a playlist, in iTunes, for music, called “For iDevice” so when i have to restore from backup for any reason i can just manually drag that playlist onto the music library of my iDevice and all is good.

        Movies i generally don’t store on my iDevice, and I only use VLC. In that situation i just take a screen shot of the movies i have in VLC and just drag them back on when the restore is complete. So def make note of that.

  • Bobby Charlston

    iCleaner is MUCH better and MUCH faster. But of course, that only works for those of us who dared to Jailbreak our device ;)

  • Emily McFadden

    3.5GB down to 600MB, thank you!

  • Gisela

    If I delete my WhatsApp will I lose the groups I’ve joined? Thank you! Great article, btw ;)

    • http://www.igeeksblog.com/ iGeeksBlog

      The groups won’t be deleted but you will be out of the groups. but when you re-install Whatsapp and let it restore a backup, you will be joined automatically into the groups you were in.

      • Gisela

        Perfect! Thanks :)

  • Edgar Chávez

    Mine went from 2GB to 6GB What the hell? I’m devasteded, how is that possible? :(

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you try following the steps from the post? :)

      • Edgar Chávez

        Yes, step by step.

  • Desmond

    Does this method clear out the data and photos in whatsapp?

    • http://www.igeeksblog.com/ iGeeksBlog

      Yes it does. What you can do is use iCloud backup within Whatsapp to
      backup the media (photos only) in Whatsapp. (check this->

  • oplix

    also icleaner pro for jailbroken works great

  • Gordon Marcus

    http://www.youtube.com/watch?v=4ILHNHJvJkA

    Here is a video about this with PhoneClean, you can watch and follow it.

    • copeland lee

      Great for this video. it can help you Remove Junk Files & Clear Private Data on iPhone. including App Caches/Cookies/Temp files/Crash Logs, Photo Caches, Safari Cookies/Caches/History, and so on.

  • sana

    even after deleteing all the apps i still have 7.5gb of other in my fone???

  • seancairne

    This made my other BIGGER! It went from 11 GB to 12GB.

  • jonk

    I tried this and it deleted most of my apps. Tread carefully with the advice or do not try at all.

    • http://www.igeeksblog.com/ iGeeksBlog

      That’s why the first step is this:

      Step 1: Take a backup of all data, preferably via
      iTunes instead of iCloud but if you’re happy with iCloud, you’re most
      welcome to backup on iCloud.

      • jonk

        I did use iTunes.

        • Rebecca

          You may not have had a copy of the app on your PC (if you downloaded the app straight onto the iPad).
          Try transferring purchases as well as backing up before performing a reset.

  • Angel Singz

    My doc & data is still a lot… it just went from 3.36GB to 3.30GB but holy cow my “other” went down TREMENDOUSLY i went from 2.46 GB to 4.92! I have sooooo much space now! Excellent just excellent! Thank You!!!!

  • Jason

    Seems to work perfectly for me. Thanks for the help

  • Ikda

    Thanks. I went from having about 850 MB left to 8.26GB. Didn’t lose a single thing.

  • will

    i did all this and at first it deleted all the data, however when i connected to iTunes later, it all came back!

    • Jenmholt

      Same thing happened to me too

  • Vaihan

    thanks a lot now hav more than 3GB, earliyer hav only 500 Mb….

  • Jenmholt

    Not happy!!! I followed the directions step by step and ended up with OVER TWICE the amount of “other” amount of usage than I started with!!!!

    • Avata

      Simply try PC tool called Backuptrans iPod/iPhone/iPad Space Free UP and see what is the result.

  • Tyler Adam

    I did this and now my phone won’t restore. awesome. any suggestions?

    • http://www.igeeksblog.com/ iGeeksBlog

      Should be an issue with backups then. I know it’s a pain but can you try
      to set up your device as new and start afresh? Alternatively, you can
      try this: remove data selectively from your iPhone (like delete apps that
      you no longer use, delete data from apps like WhatsApp) and then backup.
      Then, restore your device as new. And then use the backup to get back
      the data.

  • Paul S.

    Thanks! It worked great for me. 5.6 GB down to 768 MB. iPhone 5 with IOS 8.02

  • Lemma

    Thankyou. Got 22gb back. Loved it.

  • Zarife

    This cleared away 7.1GB of other for me THANK YOU SO MUCH I’VE TRIED EVERYTHING

  • Mermaid

    There’s a better way that doesn’t require erasing all of your data.
    1) There’s an app called “ifun box.” You can look into the apps and manually delete the cache by searching in the app then “documents.” Anything in the cache folder can be deleted.
    2) Delete and re-install the app is another option.
    Some software will tell you that they can delete the junk on your phone, but most do a poor job at it. Restoring is only a good idea after you’ve run out of so much space. I would backup my photos to my computer, drop box, google drive, or other services before I restore because iTunes does not always restore your photos! It does for me if I restore from iCloud, but it will not restore any music that didn’t get purchased from iTunes. You’ll have to manually re-add that.

  • Agent Tasmania

    Oh thank all the gods of your choice. Worked superbly, eliminated about 6GB of garbage.

  • Agent Tasmani

    Backup just threw it all back on. Wasted an hour and a half.

  • Ross

    I highly recommend backing up and restoring. It wiped out 7 GB of “other” on my iPhone 5S. Thanks so much!!

  • SBasu

    Great.. recovered 4.8GB space..thanks..

  • cherupkaa

    I set up my iPhone 6 as new phone and even before installing whatever applications I had 1GB of “other” data shown both on iTunes and on the Phone. This is not the OS as the phone’s capacity is 11.8 GB (out of 16 GB), which is presumably IOS. Where does this data come from? I have no emails, no music and photos.

    • http://www.igeeksblog.com/ iGeeksBlog

      This seems to be a known issue with the new devices afaik. No clue as to what is causing it though. Could be default data stores in all the new apps (like Health, iWork suite etc.)

  • Jean

    I mean if this is a common problem, must be an app to clean this junk, does anyone knows an app a good one?

  • TechLoser

    worked great for me and I’m not too savvy with all this–got 2.0 G back! (might not sound like much but I’ve got a 4 with only 6 G total, so it’s a lot for me!

  • santosh sinha

    On WhatsApp, photos and videos take up maximum space and on iOS 8, the phone stores them on «photos and camera” app as well as backup data for WhatsApp. To free up space on WhatsApp on ios8, simply swipe right from any chat you wish to check. iPhone gives you the videos and photos associated with that particular chat ( individual or group) stored In the phone. Delete your way to glory !

  • Max

    Just synced my phone and noticed that there was 42gb of “Other” data. I feel like this has to be impossible. Any way to get rid of this junk without a restore?

    • Grant Durtschi

      I have 27 GB of other and can’t seem to figure out where it is. It doesn’t show up on any app. I think it is an error in trying to sync my phone, but not sure how to do it as the restore would be from the back up that still shows the Other information.

    • davefromaus

      Had this happen to me. Just followed above steps and all good. Had 35GB of “other” that suddenly appeared

  • daniels

    This really worked perfectly on a Iphone 4s. only 200mb was left, after doing as per article, 4gb available again!!

  • Josh P

    Wow! Followed step by step and took “other” from 2.67gb to 688mb. Thanks!

  • Chelsea

    this worked PERFECTLY :) gave 1.10 extra GBs of space which is so helpful when you only have an 8GB phone. thank youuuuu

  • Valentina

    at first all of my “other” disappeared, and now there is 3 more GB than I had before! Help?!

  • cchick45

    This worked great! I went from 3GB to 700 MB in “other” as well as applications! Apparently even though I deleted apps, they were still in the cache! I now have over 7GB available. Thank you!

  • bryontreece

    I just did this & I STILL have 1.87 GB of “Other” on my iPhone! All it essentially did was wipe out all of my music. Why can’t I get rid of this “Other” data???

  • Courtney

    Can you restore from backup without using your computer? I need to update my iPad but, of course, don’t have enough space. I have just backed it up to iCloud but I’m don’t want to erase it if I can’t restore from the cloud. My primary computer (that is connected to my apple account and has all of my music on it) is currently crashed. (Thanks for nothing avg) . I have another computer, but it isn’t linked to my apple account and I don’t have any music on it. So, just need to know if I will be able to recover info without ever connecting to iTunes.

    • http://www.igeeksblog.com/ iGeeksBlog

      In this case, you can only get back whatever you have on iCloud.

  • Sam

    This didn’t really help, I gained more than I lost. Are there any other suggestions besides iCloud beacause I only have 6 GB for iCloud and a 16 GB phone and yea.

  • DianaLive

    Awesome! This worked perfectly! I followed step by step. Now have 5.50 GB free on my iphone 5s and down to 1.02 GB on Other. Before I did this my phone had no free space because of the Other Data. So far doesn’t look like I lost anything. I still have all my apps and music once I restored from back up.

  • Donovan

    I just did this with extreme trepidation but my “Other” was over 21 GB and I could not sync my phone to get new purchases on it. But that sucked. Trying to go through and clean out your pics manually and trim your music is also not fun. One thing you can do that will help before doing a wipe is deleting all your text threads. But I did this wipe after backing up my phone first and then restoring, (takes about an hour to restore and you will have no use of your phone during that time, FYI). It freed up a LOT of space, my Other went down to 257 MB. Makes me think there was a glitch on iTunes thinking that space was full of something, but I’m not sure. Anyways, this worked! I have a 64 GB 5 and it should *not* have been full. Thanks for the tips.

  • Ankit Jha

    i am down to 1.05GB from 1.84GB. I dont think I lost anything :)

  • Amy

    Worked. Went from 3GB to 881MB. Thanks!

  • http://www.smashplus.info/ shams

    Worked cleaned up some space, But I lost all apps, able to recover from iCloud backup one by one

  • Andy Pollen

    This worked perfectly! I freed up 36GB of space and didn’t lose a thing. Thanks!

  • Ian

    Worked perfectly, freed up about 2GB. Note, if you have encrypted your backup, make sure you know the password before you erase anything, that will be needed to restore your iphone. Thanks for the tip.

  • RextheRunt

    Thanks so much – recovered 6Gb on my 16Gb ipad!

  • christine

    I just did this. I began with around 5.5 GB of documents and data. After restoring from my backup, I have 7.49 GB. And though I have more available space now, I still need to reinstall my apps and my music. Bleh! Any other tips from you other folks?

  • Kristen Wayne

    I was hesitant but after over 2 weeks trying tons of things I did this…thought nothing would happen since thats been the trend…but nope.. backed up, erased all data on my phone, restored and went from 33 GB to 1GB of OTHER space.

  • Lauren

    Worked perfectly! yayyyyyy! thank you

  • VicW

    Worked perfectly, freed up 3.5GB after restore and I didn’t loose a thing! Thanks guys, it’s really cool advice.

  • Nemecky

    YES…down from 1.5GB to 640MB

  • MMike

    Geez, Thanks! This basically doubled my “Other” section on my phone. Really appericiate it.

  • robin

    Worked perfectly on iPhone 5s. Backed up with iTunes, wiped, restored, everything back as it was except the 25GB of “Other” (that had suddenly appeared for no good reason) is now less than 2GB! Thanks!

  • Molly

    Whoooo hooo! This took me from 44 GB of Other to 257 MB. Thank You!!!!

  • daltjb

    Worked great

    Went from 4.) gb to 632 mb be patient when restoring apps come back but takes a few minutes

  • Anahi

    So I did this and everything was deleted like apps and music… But NOT the Other! I did it exactly how it says here so I have no clue what went wrong :(

    • Kiwiix

      I had the same problem, you have to keep your iphone plug to itunes until it restores all your music and apps and it can takes a while !

  • Kiwiix

    It works it’s great ! My 8go iphone 5C was full with over 2go of other datas. After the reset, there’s only 600mo of other couldn’t be happier :)

  • Kavya Bhargava

    Does this restore whatsapp and photos on the iphone too? Or do the conversations and the photos clicked get lost?

    • Nada K.

      Photos in the albums or clicked by the camera remain on the phone. However, Im not sure of the whatsapp conversations.
      I’d love to have someone answer that.

      • DangerousDann Driver

        A trick I found on another site, was to change the date back as far as you can on your device. for some reason this brings back the photos not properly deleted. Delete properly and reset your clock and for some reason, its all good.

  • Ram S

    Erasing all contents and restoring from backup… What an efficient way to clear cache,.. Guess, what I could do this in my Android phone with a simple ‘clear cache’ button on many apps or physically open the folders myself and delete them… Way to go iPhone… thanks but no thanks…

  • mike

    worked amazing a thank you

  • DangerousDann Driver

    That ‘Other’ on my ipad has had me grumpy for quite a while. Tonight I solved the problem and just had to share. Most of the ‘Other’ is associated to movie watching! By changing the setting for movies, from play were left off. To Play from the beginning. The ipad doesn’t store such a big cookie. Turn the pad on and off again and the Other is all but Gone. Let me know if this works for you.

    • amy

      tried this out and surprisingly enough, it works! weird that a seemingly innocuous setting would take up so much “other” space but i went from 2.5 gb of other to 2 gb – not a lot, but still siginificant! thanks for the tip.

  • chris1776

    My iPad Air 2 has 59.47 GB of Other and my iPhone 6 plus has 38.39 GB of Other. Very annoying. Going to try this.

  • Ayla E

    Went from 5.72 GB of Other to 1.95 GB. 1.95 still pretty bad on my 16 GB phone that I can hardly get 9 GB of space on, but it’s a significant improvement.

  • Stephen

    This worked great. I had over 15 gigs of other data on a 32 gig iPhone 4S, and it went down to 2 gigs. I can live with that.

  • HenryatZagan

    MISSING: Prevent iTunes from auto. syncing after the above.

  • ygy

    from 3.10 GB to 636 MB on a 32 GB iPhone 4