Update: If you’re trying to update to iOS 8 and facing storage issues (the ‘storage insufficient’ error), you will have to resort to updating through iTunes. Check out our post on fixing this problem here.

Have you ever wondered what is “Other” on iPhone/iPad storage as shown in iTunes? If you’ve noticed, the “Other” data (shown in the below image) often occupies a helluva lot of space. It drives me nuts to see that this data can be much more than everything else – including music, at times. Eventually, it piles up to a level where there just isn’t enough space for an app.


Also Read: iCleaner Pro Cydia tweak: Clean Your iPhone/iPad on iOS 8.x Easily

Well, one good thing is I’m not alone. It’s a problem a lot of users face. And if you’re not familiar with things like cache, cookies, album art and stuff that’s common between Mac/PCs and iPhones, you’re going to keep wondering what this huge amount of mysterious data is! There’s actually nothing mysterious about it.

Remove Other Data From iPhone

Here’s how to remove “Other” Data from iPhone and iPad Running iOS 7.1 earlier iOS version:

Step 1: Open Settings -> General -> Usage

Delete Apps Data from iPhone

Step 2: Tap on any large app (I’m thinking of Facebook/Whatsapp)

Delete WhatsApp Cache from iPhone

Step 3: The Documents & Data shows the total size of the data stored by the app

Do you wonder what is Documents and Data on iPhone or iPad? You’ll notice that the app itself is actually quite small. In the image, you see that the app is 18.1 MB whereas the data stored is 50 MB. This 50 MB is what goes into your “Other” data. These data includes browser history, cookies, logs, caches of photos and videos as well as database files stored by apps.

If an app like WhatsApp can store 50 MB of data, think of all the album art your Music stores, think of the cache data from Safari/Chrome, think of cookies, text messages, Facebook data etc. It’s huge. And this huge thing is what clogs up space in the form of “Other” data.

This is not strange or something unique. Things like these happen and you’ll just need to figure out a way to safely clear these data so there’s enough space on your iPhone.

Clearing out Other data isn’t straight-forward. I mean, there’s no way to remove all the data at once without deleting the app completely. iOS doesn’t come with a switch for this. Nor does iTunes.

But still, there’s a way. Wipe.

Yeah, you heard that right. Wipe does what we intend to do to the Other data thing.

This is how you proceed:

Step 1: Take a backup of all data, preferably via iTunes instead of iCloud but if you’re happy with iCloud, you’re most welcome to backup on iCloud.

Step 2: Now, make sure – double or triple check you’ve got all your stuff backed up.

Step 3: Reset your iPhone: Settings -> General -> Reset -> Erase All Content and Settings

Erase All Content and Settings from iPhone

Step 4: Connect your iPhone to iTunes and restore from backup.

What this does is wipes off all the temporary files, cache, cookies and stuff like album art which steals – a little bite at a time – large amounts of free space. This clears things a lot but not everything will be gone. There’ll still be some (or occasionally, a lot of) “Other” data.

You’ll do good to occasionally clear things from apps that store a lot of data. Most of the apps themselves have the lever to delete the data. Where it isn’t possible, you’re going to have to resort to erasing data.

Music can be one of the major causes too if you’ve not a lot of apps that store a ton of data. This means we’re looking at playlists, preferences, cache, art, lyrics data etc. To remove this, you’ll have to remove all music data and the re-sync from your iTunes.

So that’s about how you get rid of the Other data in your iPhone which annoyingly prevents you from stuffing up your iPhone with more stuff.

We also covered PhoneClean so check that out if you’re not one to mess around with the iPhone.

Oh and if you’ve got other ways to clear things up, do let us know!

Chandra is Sr.editor at iGeeksBlog.com who juggles writing about apps and custom features in iOS. At other times, he is usually found scouring the tech forums for technical elixir.
  • Edward Williams

    Of all the things I’ve tried this is the ONE that worked. I went from 1.88 to 1.20. Not a lot, but more than every before. Thanks.

  • Jeff Kumm

    Thanks for that tip it worked like a charm I went from having 1.48 gb to 400 mb

  • Tossnara

    “Other” data is real data including your system files and cached content that you put on your device by using the built-in apps. It’s just that as you use the phone, it will grow. This includes:

    Messages and attachments
    Contacts
    Reminders
    Safari bookmarks and cache
    Email messages and attachments
    Calendar entries
    Genius data
    Music catalog and cover art
    Operating system settings
    Game Center status

    I tried PhoneClean, iLike and CleanmyiPhone to clean up my iPhone, all of them are very useful to me

  • Corey Lando

    You, my friend, are my hero. 2.5 GB dropped to just under 1 GB. Thank you for saving my life ;)

  • Carmel

    this saved me 7.68GB of space…they need to think about doing something about this when they bring out the iphone 6

  • Todd Millikan

    Thank you!!! After reading many confusing posts, I decided to give this a try as it seemed the simplest! “Other” went from almost 5gb down to 622mb. Simple! :)

  • Terry Bong

    This is bullshit.
    All my photos and videos were deleted.

    This article is misleading, it says only cache and internet stored data is deleted.
    Now all my photos and videos are gone.

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you back-up your iPhone? We specifically mentioned about it in the article.

      • Etan G

        its possible that you lost your music and videos because you don’t sync your music automatically but rather do it manually. Videos in VLC or even in Videos (and Music for that matter) are not saved in the backup – they are just re-synced from your iTunes. If you’ve put your media on your device manually then it won’t re-sync. I like to do it manually. But i created a playlist, in iTunes, for music, called “For iDevice” so when i have to restore from backup for any reason i can just manually drag that playlist onto the music library of my iDevice and all is good.

        Movies i generally don’t store on my iDevice, and I only use VLC. In that situation i just take a screen shot of the movies i have in VLC and just drag them back on when the restore is complete. So def make note of that.

  • Bobby Charlston

    iCleaner is MUCH better and MUCH faster. But of course, that only works for those of us who dared to Jailbreak our device ;)

  • Emily McFadden

    3.5GB down to 600MB, thank you!

  • Gisela

    If I delete my WhatsApp will I lose the groups I’ve joined? Thank you! Great article, btw ;)

    • http://www.igeeksblog.com/ iGeeksBlog

      The groups won’t be deleted but you will be out of the groups. but when you re-install Whatsapp and let it restore a backup, you will be joined automatically into the groups you were in.

      • Gisela

        Perfect! Thanks :)

  • Edgar Chávez

    Mine went from 2GB to 6GB What the hell? I’m devasteded, how is that possible? :(

    • http://www.igeeksblog.com/ iGeeksBlog

      Did you try following the steps from the post? :)

      • Edgar Chávez

        Yes, step by step.

  • Desmond

    Does this method clear out the data and photos in whatsapp?

    • http://www.igeeksblog.com/ iGeeksBlog

      Yes it does. What you can do is use iCloud backup within Whatsapp to
      backup the media (photos only) in Whatsapp. (check this->

  • oplix

    also icleaner pro for jailbroken works great

  • Gordon Marcus

    http://www.youtube.com/watch?v=4ILHNHJvJkA

    Here is a video about this with PhoneClean, you can watch and follow it.

    • copeland lee

      Great for this video. it can help you Remove Junk Files & Clear Private Data on iPhone. including App Caches/Cookies/Temp files/Crash Logs, Photo Caches, Safari Cookies/Caches/History, and so on.

  • sana

    even after deleteing all the apps i still have 7.5gb of other in my fone???

  • seancairne

    This made my other BIGGER! It went from 11 GB to 12GB.

  • jonk

    I tried this and it deleted most of my apps. Tread carefully with the advice or do not try at all.

    • http://www.igeeksblog.com/ iGeeksBlog

      That’s why the first step is this:

      Step 1: Take a backup of all data, preferably via
      iTunes instead of iCloud but if you’re happy with iCloud, you’re most
      welcome to backup on iCloud.

      • jonk

        I did use iTunes.

        • Rebecca

          You may not have had a copy of the app on your PC (if you downloaded the app straight onto the iPad).
          Try transferring purchases as well as backing up before performing a reset.

  • Angel Singz

    My doc & data is still a lot… it just went from 3.36GB to 3.30GB but holy cow my “other” went down TREMENDOUSLY i went from 2.46 GB to 4.92! I have sooooo much space now! Excellent just excellent! Thank You!!!!

  • Jason

    Seems to work perfectly for me. Thanks for the help

  • Ikda

    Thanks. I went from having about 850 MB left to 8.26GB. Didn’t lose a single thing.

  • will

    i did all this and at first it deleted all the data, however when i connected to iTunes later, it all came back!

    • Jenmholt

      Same thing happened to me too

  • Vaihan

    thanks a lot now hav more than 3GB, earliyer hav only 500 Mb….

  • Jenmholt

    Not happy!!! I followed the directions step by step and ended up with OVER TWICE the amount of “other” amount of usage than I started with!!!!

    • Avata

      Simply try PC tool called Backuptrans iPod/iPhone/iPad Space Free UP and see what is the result.

  • Tyler Adam

    I did this and now my phone won’t restore. awesome. any suggestions?

    • http://www.igeeksblog.com/ iGeeksBlog

      Should be an issue with backups then. I know it’s a pain but can you try
      to set up your device as new and start afresh? Alternatively, you can
      try this: remove data selectively from your iPhone (like delete apps that
      you no longer use, delete data from apps like WhatsApp) and then backup.
      Then, restore your device as new. And then use the backup to get back
      the data.

  • Paul S.

    Thanks! It worked great for me. 5.6 GB down to 768 MB. iPhone 5 with IOS 8.02

  • Lemma

    Thankyou. Got 22gb back. Loved it.

  • Zarife

    This cleared away 7.1GB of other for me THANK YOU SO MUCH I’VE TRIED EVERYTHING