Are you repeatedly getting a popup saying, “Verification Required – Before you can make purchases, you must tap Continue to verify your payment info.” or “Verification Required. Tap Continue and sign in to view billing information.”  on iPhone or iPad. The error message mostly crops up while installing free apps from the App Store and tends to stop you from carrying out your task. Having myself encountered the popup a few times, I can say that it can easily freak you out and take you on top of the angst. So, how to fix this issue?

Before you can start guessing, let me tell you that it’s basically an outcome of the payment method used on the Apple ID linked to the device. The Verification Required billing message appears, if you have an unpaid balance on the account, the payment method has failed or not updated properly. It also shows up if your iOS device has never been used to make a purchase in the App Store. More after the break:

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How to Fix “Verification Required” Message in iOS 11

To get rid of the issue, you have to change the payment method. You can go for a valid payment method or choose “none” to not associate any payment details with an Apple ID and App Store.

You may not be able to select None option, if there is payment due or Family Sharing Option is enabled on your device. (Open Settings app on your iOS device → Name → Family Sharing → tap [your name] → tap Leave Family.) There are several other reasons why you might not see None option when editing your Apple ID payment information. To know more, head over to this post.

App Store Payment Verification

Step #1. Launch Settings app on your iPhone → Tap on iTunes & Stores.

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iTunes & App Store Settings on iPhone

Step #2. Tap on Apple ID. You may be prompted to type in your Apple ID password here. Then an Apple ID menu will appear with four options: View Apple ID, Sign Out, iForgot and Cancel.

Step #3. Tap on View My Apple ID.

Tap View Apple ID on iPhone

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Step #4. Tap on Payment Information.

Tap Payment Information in App Store from iPhone

Step #5. Tap on None under the section of PAYMENT TYPE.

Select None in Payment Type in App Store

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That’s it! Going forward, the verification required popup won’t appear on your iOS device.

You can also update your Apple ID information from your computer. The process is equally simple. Keep reading…

How to Change Apple App Store Change Payment Information in iTunes

Step #1. Launch iTunes on your computer → Click on Account in the Top navigation menu → Click on your View My Account.

Click on View My Account in iTunes on Mac or Windows PC

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Step #2. You will be prompted to type in your Apple ID password.

Enter Apple ID and Password in iTunes

You will be landed on Account Information page of iTunes.

Step #3. Click on Edit button appeared next to Payment Information option.

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Edit App Store Payment Information from iTunes

You will be landed on Edit Payment Information page. You can see four options under payment method: Visa, Master Card, Amex and None.

Step #4. Click on None.

Click on None in Payment Information in iTunes

Step #5. Finally, click on Done from the right bottom corner.

How to Change Apple App Store Change Payment Information in iTunes

Have your say

This will resolve the issue of disappearance of “None” option on Payment Information screen. Moreover, you will stop receiving messages from App Store before you download free apps.

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  1. Great…. BUT this way the stored credit card will be deleted and if you have monthly payments (like iCloud) I guess it will not be payed and you will loose data, right?


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