Cannot Connect to App Store on iPhone and iPad [How-to Fix]

Out of all the errors on iPhone/iPad, the most annoying is "Can’t Connect to App Store" . Check out the tutorial to troubleshoot this irritating error.

Bugs and errors are really frustrating; especially when they come without any error message. We just cannot determine on how to solve these errors, because there is no message along with it. iPhone and iPad are no different when we talk about errors or bugs.

There aren’t plenty of bugs or errors when it comes to iOS, but after all, iOS is designed by humans and humans make mistakes. One of such errors or rather say a bug that’s annoying users is “Can’t connect to App Store”. There is no logical explanation to why this error reflects on screen.

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In addition, there is no logical explanation on the solution part as well. The solution we provided below is working flawlessly, and it certainly lets you access App Store without any errors. Just check the guide below if you are seeing above error.

How to Resolve “Can’t connect to App Store” Error on iPhone or iPad

Solution #1. Turn On Cellular/Mobile Data for App Store

Have you mistakenly disallowed App Store to use your cellular data? Make sure App Sure can access cellular data on your iOS device.

Step #1. Open Settings app → Cellular/Mobile.

Tap on Settings then Cellular on iPhone

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Step #2. Turn ON Mobile/Cellular Data.

Turn ON Cellular or Mobile Data on iPhone

Step #3. Next, scroll down on the same screen and turn on the switch next to App Store.

Enable Mobile Data for App Store on iPhoneIn case, the switch is already on for the App Store then reboot your device and try to open it again.

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Solution #2. Sign Out from iTunes and Sign In again

Step #1. Launch the Settings app from home screen → Tap on iTunes & App Store.

iTunes & App Store Settings on iPhone

Step #2. Tap on your Apple ID followed by tapping on “Sign Out” on popup window.

Sign Out from App Store on iPhone

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Step #3. Sign in again with your Apple ID and password.

Above method has proved to be working for almost all users facing the issue of “Can’t connect to App Store”. There’s another solution as well if the above one did not work out. Check below for details.

Solution #3. Set Date & Time automatically

Step #1. Launch the Settings app Tap on General.

Tap on Settings Then General on iDevicesStep #2. Tap on Date & Time.

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Tap on Date & Time on iPhone

Step #3. Toggle ON “Set Automatically”, if it is toggle OFF.

Turn Off Set Automatically Time on iPhone

The Bottom Line

Assuming you have been able to fix this problem by using these simple tricks. If you know any other solution to troubleshoot this problem, do let us know that in the comments and always feel free to put across your valuable feedback.

You would like to have a look at how to reduce cellular data usage in iOS 10, how to improve battery life in iOS 10, and how to fix Bluetooth not working issue in iOS 10.

Download our app and stay tuned with us on Facebook, Twitter, and Google Plus to read more such helpful guides.

Jignesh Padhiyar
Jignesh Padhiyar is the founder of who has a keen eye for news, rumors and all the unusual stuff that happens around iPhone and iPad.


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