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App Store icon missing on iPhone or iPad? 5 Ways to fix it

Want to download an app, but the App Store is missing from your iPhone or iPad? Don’t go into overdrive yet, because we might be able to help you out. Since you can’t delete App Store from iPhone/iPad, it must be hiding somewhere, so let’s spark our inner Sherlock and find that App Store. 

  1. Search for the App Store on your device
  2. Disable Restrictions on the App Store
  3. Reset Home Screen layout to restore the App Store
  4. Reset All Settings on iPhone
  5. Install the latest iOS update

Sometimes, the App Store may have disappeared out of sight into a folder full of apps. Searching for it can be an easy way of locating it.

  1. Swipe down on your iPhone Home screen
  2. Tap the Search field and type ‘App Store.‘ See if it comes up in the results.
    If it doesn’t, move on to the next step.

    swipe down on iphone home screen and search for app store

2. Disable Restrictions on the App Store

If you can’t find the App Store on your iPhone after searching for it, you may have set up Restrictions preventing you from accessing it.

Follow the steps below to disable such Restrictions:

  1. In iOS 12 and higher, go to SettingsScreen TimeContent & Privacy Restrictions.
    If you’re using iOS 11 or older, go to SettingsGeneralRestrictions.
  2. When prompted, enter your four-digit Screen Time passcode.

    tap on screen time then tap content and privacy restrictions and enter passcode
  3. Now, tap iTunes & App Store Purchases Installing Apps.

    tap on itunes and app store purchases and then tap installing apps
  4. Next, tap Allowed to enable installing apps on your iPhone.

    disable restrictions for app store from screen time on iphone

These steps should restore the App Store icon. In case it doesn’t, try the tips below.

3. Reset Home Screen Layout to restore the App Store

This step will return your Home Screen to the default layout it had when you first set it up. Apps will not be deleted, but the stock apps will go back to their original placement on the Home screen.

  1. Go to SettingsGeneral → scroll down and tap Reset.

    open settings tap on general and then tap reset on iphone
  2. Select Reset Home Screen Layout.

    reset home screen layout on iphone

4. Reset All Settings on iPhone

If you still aren’t able to locate the missing App Store icon, Reset All Settings. This will go a step further and restore all your device’s settings to default. This will not affect your documents, media, etc., stored on the device.

  1. Go to SettingsGeneralReset.

    open settings tap on general and then tap reset on iphone
  2. Now, tap Reset All Settings. When prompted, confirm the action. Once done, your iPhone or iPad will restart.

    reset all settings on iphone running ios 13

Now, try searching for the App Store again. You should be able to locate it.

5. Install the latest iOS update

If you still can’t see the App Store, make sure you have updated the latest version of iOS. Although rare, it could be the reason why you aren’t able to find the App Store.

To update, go to SettingsGeneralSoftware Update. If an update is available, you will see the option Download and Install. Tap it to install the update.

open settings tap on general and then tap on software update

It’s best to keep your device’s software updated to ensure that things run smoothly.

Summing up!

So, which of these tips helped you restore the missing App Store icon on your iPhone or iPad? Let us know in the comments below.

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  • Arshmeet

    A self-professed Geek who loves to explore all things Apple. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. My expertise also includes curating opinionated and honest editorials. If not this, you might find me surfing the web or listening to audiobooks.

    View all posts


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