WhatsApp Video Calling Not Working on iPhone and Android? Tips to Fix the Issue

Though poor Internet connection is the main culprit, there could be other villains that might be behind WhatsApp video calling not working issue on iPhone or Android device. Refer this hands-on guide to shoot out the hurdle and start enjoying video calls.

WhatsApp video calling is what I mostly use to communicate with friends living on the other side of the ecosystem. Though it works pretty well most of the times, it does hit a bumpy ride on some occasions. But thanks to a few simple hacks, I’m able to fix WhatsApp video calling not working issue iPhone or Android.

So, if you are unable to use video calling on your WhatsApp or often find it going off the handle, these tips can be convenient for troubleshooting the issue. Jump over to shoot out the problem so that your communication continues to be freewheeling!

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WhatsApp Video Calling Not Working on iPhone or Android Phone? Tips to Fix the Issue

Check out the Internet

Video calling requires strong network and therefore ensure that it’s in top gear. The poor Internet connection might be the main culprit behind this issue.

Turn Off Cellular or Wi-Fi on your mobile device. Next, restart your device and then turn on the Internet connection.

On your iPhone, open Settings → Cellular/Wi-Fi and then turn it off. Now, turn off your device. Wait for sometime and then turn it back on.

Tap on Settings then Wi-Fi on iPhone or iPad

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On your Android device, head over to Settings app and then turn off Cellular/Wi-Fi. Next, turn off your device and wait for sometime. Then, restart it. Next up, turn on the Internet connection.

Tap on Settings then WiFi on Android PhoneTurn Off Wi-Fi on Android Device

Update WhatsApp on your Device

It’s always better to keep apps updated to the latest version. Outdated version of an app seems to be always embroiled in trouble. For instance, it may crash randomly, run too slowly and even drain the battery of your device. Therefore, try updating WhatsApp to the latest version on your iOS device.

On your iPhone: Open App Store and select Updates. Then, locate WhatsApp and hit the Update button.

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On your Android device: Launch Play Store and then tap on the menu button at the top right corner. Next, tap on My apps & games and then hit the Update button next to WhatsApp.

Update WhatsApp on Android Phone

Once you have updated the app, you should be able to use video calling without any hiccups. But if the issue is still not fixed, move on to the next solution.

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Delete and Reinstall WhatsApp from your iPhone or Android Phone

Drastic times call for drastic measures! Many a time, I have resolved stubborn issues just by deleting the app and reinstalling it. Agreed, it sounds crazy and many of you might even laugh at the idea, but it’s worth giving it a fresh start.

But before going for the kill, don’t forget to back up your entire chat history; on your iPhone: open WhatsApp → tap on Settings tab → Chats → Chat Backup.

Take WhatsApp Chat Backup on iPhone

On your Android device: Launch WhatsApp → tap on the menu button at the top right → Settings → Chats → Chat Backup.

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Tap on Settings then Chat in WhatsApp on Android Phone

To delete an app on your iPhone, just touch and hold on the app in question and then hit the X button when it starts wiggling. Tap on Delete in the popup to confirm.

Delete WhatsApp from iPhone

On your Android device, Simply touch and hold on the app you want to delete. Tap on Uninstall in the popup and then tap on OK to confirm. 

Delete WhatsApp from Android Device

Update iOS/Android OS on your Mobile Device

No solution as yet? Don’t worry there is still one more way to resolve the problem.

On your iPhone:

Launch Settings app → General → Software Update → download and install the available update.

Update iOS 11.3 on iPhone X, 8 or 8 Plus

On your Android device:

Open Settings app → About device → Update → Check for Update → Download and Install the available update.

I’m sure the issue has been fixed after the software update on your device.

Over to You

So, which one of the afore-mentioned tricks rescued you? Were you able to resolve the issue just by taking care of the Internet or you had to go for drastic measures? Feel free to share your thoughts in the comments.

You may like to refer:

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Jignesh Padhiyarhttps://www.igeeksblog.com
Jignesh Padhiyar is the founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around iPhone and iPad.

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