How to Fix iPhone 6 or 6 Plus Touch Screen Not Working Issue

Though iPhone 6 and 6 Plus touched unpreceded heights as far as sales chart is concerned, their enviable success has slightly been marred by the bendgate issue that has given birth to “Touch Disease.” Due to a flaw in design, touch screen unresponsiveness has been found to be prevalent on quite a few iPhone 6 and 6 Plus devices.

There could be some other reasons as well behind the unresponsiveness of touchscreen on your iPhone. For instance, it could be a jailbreak, poor quality of screen protector, sweaty fingers. Let’s check out all the possible solutions to fix your iPhone 6/6 Plus touch screen unresponsiveness!

Quick Tips:

  • If the touchscreen of your device becomes unresponsive in some apps time and again, make sure to delete them and then re-install them.
  • Some gloves work with the touchscreen, while some don’t work at all. Hence, make sure not to wear gloves while using your device.
  • Keep your fingers clean and dry while using your iPhone.
  • The screen protector might have gone off the boil. If it were too old and littered with fingerprints and scratch, you need to change it (best iPhone 6 screen protectors and best iPhone 6 Plus screen protectors.)
  • Remove the screen protector, clean the screen with a soft cloth and check out if the touchscreen is properly functioning now.

iPhone 6 or 6 Plus Touch Screen Not Working: How to Fix It?

We sincerely advise you to tick off all the quick tips as they could resolve the problem. But if the problem continues, head over to the solutions mentioned below.

Solution #1: Force Restart your iPhone

“Force Restart” is known to flush out bad bits and fix some miscellaneous issues. Therefore, it’s worth giving it a chance to bring back the normalcy.

To force restart your device, simply press and hold both the Home button and side button at once until Apple logo appears.

How to Restart-Reboot iPhone 6 and 6 Plus

Once your device has restarted, the touch screen should start working normally.

Solution #2. Restore Your iPhone In Recovery Mode

Restore iPhone In Recovery Mode

Agreed, this solution sounds drastic, and I don’t think you’d like to take it on happily. But believe me, Recovery Mode is known to troubleshoot quite a few miscellaneous issues. So, give this relatively trusted troubleshooter a chance as well. To get it done, head over to this complete guide.

Is Your iPhone Affected by Touch Disease?

The well-known repair site iFixIt has identified Touch Disease in iPhone 6 and 6 Plus. It has revealed that Touch Disease could be an additional symptom of Bendgate—the design flaw in iPhone 6 range of devices.

What’s the Root Cause of Touch ID Disease?

Touch IC chips on the iPhone’s logic board break away partially that results in intermittent electrical connections. Consequently, the touch screen doesn’t respond to the touch at all.

How to Find out if your iPhone is affected by Touch ID

The iPhone which has been affected by Touch Disease display flickering or Multi-Touch issues at the top of the screen. It looks a bit similar to TV static.

Apple redesigned the logic board in iPhone 6s/6s Plus or later and moved the affected components. Besides, the tech giant has made the latest iPhones (6s or later) more rigid to ensure they don’t easily bend. The chips were protected by the metal shield in older iPhones. As a result, they are also not affected by this issue.

How to Fix Touch Disease on iPhone

Apple has found that the Touch Disease could be the result of random drops of the device on hard surfaces. If your iPhone 6 Plus (which is more prone to this disease) is affected by this issue, Apple will repair your device for a service price of $149—only if it’s in working order and the screen is not cracked or broken.

The Bottom Line

If your device is not affected by Touch Disease, the above solutions can fix the touchscreen unresponsiveness on your device. If it’s, unfortunately, affected by the disease, then contact Apple for repair.

You might want to check these troubleshooting guides as well:

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