Mail App Not Working on iPhone and iPad? Handy Tips to Fix It

Mail App Not Working in iOS 10

One of my friends told me yesterday that after updating to iOS the email accounts used in the Mail app have stopped receiving new emails. It displays an error message saying “Your password is incorrect.”

Even re-entering the password doesn’t fix the issue, or for that matter stops the error message from appearing again. Have you also come across this problem on your iPhone post updating to the latest iOS ecosystem? Here are some quick tips to troubleshoot an issue.

Fix Mail App Not Working Issue on iPhone and iPad

Force Reboot Your iOS Device

A few minor bugs like freezing of touch screen could be fixed by force rebooting the device. So, try to give this trick a bit of luck.

Simply press and hold the Home and sleep/wake buttons at once on your iPhone or iPad until the Apple logo appears on the screen. (To force reboot iPhone 7 and 7 Plus, check out this post.)

Change the Passwords

Try changing the passwords of your email account. To do so, simply enter the wrong password while signing into your account, then select forget password and reset it as usual.

Remove the Affected Email Accounts and Re-add them

Step #1. Open the Settings app on your device → Tap on Mail.

Tap on Settings Then Mail on iPhone

Step #2. Tap on Accounts.

Tap on Accounts in Mail Settings on iPhone

Step #3. Next, you have to tap on your email account.

Tap in Mail Settings on iPhone

Step #4. Now, tap on Delete Account.

Tap on Delete Account in Gmail on iPhone

Step #5. Tap on Delete from My iPhone to confirm.

Delete Mail Account from iPhone

Step #6. Now, re-add your account. (Tap on Add Account, select the service, sign in with your ID and passwords.)

Reset All Settings

Resetting your device to factory settings can help you resolve the issue.

Step #1. Open Settings app → General → Reset.

Tap on Settings, General Then Reset on iPhone

Step #2. Tap on Reset All Settings and confirm.

Confirm Reset All Settings on iPhone in iOS 10

Restore Your iOS Device as New Using iTunes

If all the above-mentioned solutions are not able to fix the issue, then restore your iPhone as new. Make sure to backup your iOS device before restoring it.

Restore iPhone Using iTunes on Mac or Windows

That’s it!

Hopefully, these tips are able to help you resolve the problem.

Problems like rapid battery drain or charging issues tend to crop up post the software updated. However, with a few tips and tricks, they can be fixed with ease.

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