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India eases its Sanchar Saathi app rule, but Apple holds firm against mandatory government software on iPhones.
India has updated its directive that required all smartphones to include a government app called Sanchar Saathi. The original rule said the app must be installed on every device and could not be removed. After public criticism, the government now says users may delete the app.
Even with this change, phone makers must still pre-install the app on new devices or push it through a software update.
Sanchar Saathi is presented as a security tool. It lets users report stolen or lost phones, block their IMEI number with carriers, and report spam or scam calls. The government says it is its duty to distribute the app widely, but users now keep the choice to remove it.
Reuters reported that Apple will not comply with the mandate. Apple’s position is firm. It does not pre-install government-mandated apps in any country and sees the requirement as a privacy and security risk.
Two industry sources told Reuters that Apple plans to directly inform the government. Even though users can now delete the app, Apple’s main issue remains. The company is against any forced installation of government software on iPhones.
Removing the “undeletable” rule does not fix Apple’s larger concerns. iOS does not allow outside parties to auto-install apps. Allowing this once could set a precedent Apple wants to avoid.
Because of this, the updated rule is unlikely to change Apple’s stance. The situation continues at a time when India is becoming a major region for Apple’s growth and manufacturing.
This dispute follows another conflict involving a potential 38 billion dollar antitrust fine against Apple in India. Both sides rely on each other. India is important for Apple’s production and sales plans, while Apple brings high-value manufacturing to India. These issues raise questions about how much pressure either side is willing to apply.
Google has not responded to requests for comment. Since Android is more flexible, Google’s response could influence how the rest of the smartphone market reacts.
For now, both the government and Apple appear firm, and the policy may need further changes before the standoff shifts.