Mostly all iOS users across the globe have already updated their Apple devices with the latest iOS 9. After updating iOS, iPhone and iPad users have faced some issues like: 3G/LTE not working, Wi-Fi not working or wrong iOS version showing. We have already given detailed guides on above issues.

Recently, many users have faced a new issue: iCloud backup not working after updating to iOS 9. There can either be a bug in the latest iOS 9 or may be some minor issue. We have given possible fixes for the iCloud backup issue. Please follow the step-by-step guide given below.

iCloud Backup Not Working in iOS 9

How to Fix iCloud Backup Not Working in iOS 9 on iPhone and iPad

Sign out and Sign in Back again

There are possibilities of some bug in the iPhone; a simple trick can do the job. Try signing out and then signing back in, this might solve the issue easily without any hassle. If this does not resolve your issue, keep reading.

Resetting Network Settings

Step #1. Tap on Settings → General.

Tap Settings Then General in iOS 9

Step #2. Scroll to the bottom and tap on Reset → Third option is “Reset Network Settings”; tap on that.

Reset Network Settings on iPhone in iOS 8Step #3. Feed in your passcode and confirm.

If the above solution doesn’t work for you, keep reading; we have many options that might work.

Deleting Older iCloud Backups

There is a possibility of storage issue; you can delete the backups that you no longer need on your iCloud. To do the same, please follow the steps given below:

Step #1. Tap on Settings → Tap on iCloud.

Open Settings then Tap on iCloud

Step #2. Storage → Manage Storage.

Tap on Storage then Manage Storage in iCloud

Step #3. From the list of your backup, select and delete those which you don’t need → Tap on Delete Backup.

Delete Older iCloud Backups from iPhone

Above process can give positive results if you are getting “Not Enough Storage” errors. If you are still not able to use iCloud backup, you should check if any new iOS update is available.

Disable automatic backup of few apps:

There are chances that even if you have enough free space in iCloud, you get error while backing up your iPhone. The reason might be because of the size of apps that you are backing up. Try disabling few apps that you can opt out of backup. To disable certain apps from backup follow the steps given below.

Step #1. Tap on Settings app → iCloud.

Tap on Settings then iCloud on iPhone

Step #2. Under iCloud, tap on Storage → Manage.

Tap on Storage then Manage Storage in iCloud

Step #3. You will notice under the DOCUMENTS & DATA, it will show a list of apps and their size.

Find Apps That Consumes More iCloud Data

Step #4. Return back to iCloud and tap on iCloud drive and turn off apps that are less useful and also consuming heavy storage space.

Turn Off iCloud Drive for Apps

Step #5. Once you are done disabling of apps, return back to iCloud settings → Tap on Photos.

Tap on Photos in iCloud on iPhone

Step #6. Toggle off the three options: iCloud Photo Library, My Photo Stream and iCloud Photo Sharing.

Turn Off iCloud Backup for iPhone Photos

NOTE: Turning off the iCloud Photo Sharing will delete all shared photos from your iPhone..

Update to Latest iOS 9.0.2

Apple has released two updates in iOS 9 (9.0.1 and 9.0.2). These updates generally contain minor bug fixes, and you never know if your issue is already fixed in the new update. To check for software updates, go to Settings → General → Software Update and install the latest iOS 9.0.2.

Updating to iOS 9.0.2 should definitely resolve the iCloud issue as it is clearly mentioned in description that the iCloud issue has been fixed in the new update.

Factory Resetting your iPhone

Last option is to reset your iPhone to factory settings in case updating iOS did not work. But before proceeding, make sure you have backed up your iPhone using iTunes.

To reset your device, enter the Settings app:

Tap on General and scroll to the bottom of the menu → Tap on Reset → Tap on “Erase All Content and Settings” and enter your passcode to confirm the reset process.

Erase All Contents and Settings on iPhone

  • Mert

    It is about your internet provider. Change your wifi network’s dns settings. For example that provided by Google. It will solve the problem

    • sercancelik

      I am also using Google DNS but back up is still not working.

  • Chinmay Shah

    I have been following this post with my own additional problem of the iCloud showing the wrong user space. None of that Networks Setting Reset thing helped and nor did the logging in and out of the iCloud account. This is what has worked for me.


    1. iCloud showing almost full with an unknown 3.51GB backup data that cannot be found on iPad, iPhone and It was almost impossible to delete.

    2. My iPad showed a 0KB backup size. When I tried to delete that backup and run once again, the 0KB size remain constant but the next backup size was 3.3GB. It simply showed me that I am out of space. I never had a free space of less than 2.5GB.

    3. I could not delete those apps from my iCloud backup preferences showing an error “The backup could not be deleted right now”. I was so stuck.

    I believe most of the people do have the problems as mentioned above. I would ask all of you to try this before restoring your phone and settings or upgrading it to iOS 9.1. That’s even more tricky, so.


    1. My iPad was showing a 3.3GB backup with “No data” shown in all the apps. I deleted the backup first and turned my iCloud backup off.

    2. I knew which apps were having too much data previously. I ran a full backup on my PC and deleted all those space hogging apps. This made them disappear from the iCloud apps backup options.

    3. Tried backing up the iPad with all the remaining (no third party other than GMail, Facebook and WhatsApp) apps or say, native iOS apps. I doubted that it would stop after sometime but voila! It completed.

    My advice (from my experience) is to:

    1. Take a full backup of third party apps and documents on PC via iTunes. You may click the Apps tab, select those thrid party apps individually and backup. You may reinstall all those third party apps later, once the iCloud backup is completed successfully. Remember, there is an option to backup all those apps’ data via PC/Mac iTunes and you most certainly won’t lose any of it. DO IT FIRST!

    2. Perform an iCloud backup having no third party apps (you may allow the non-space hogging apps to remain in the iCloud preference) installed on the iPad or iPhone. Let it run completely. It will be only native iOS apps with a few apps like Facebook, GMail, WhatsApp only. This somehow overwrites or deletes or does something good to that buggy unknown backup.

    I had a very slow internet connection but I believe it will work well for users in other countries.

    I hope this helps all the concerned people. Kindly let me know if it worked. Thanks!

  • Kevin Ryan

    I have an iPhone6, and 9.0.2 did not fix the iCloud backup issue for me. I was able to manually backup to iTunes, but hoping a fix is coming soon.

  • Shawn Cook

    Unfortunately, 9.0.2 did not fix the iCloud backup issue as it corrected other iCloud issues so hope a new update comes out soon.