A malfunctioning Mac keyboard can be very disturbing. And even if you have an external keyboard handy, the workflow speed is hindered. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here.
Why Is MacBook Keyboard Not Working?
Macs are usually smooth-running machines. However, software and hardware related issues can arrive during use. There are chances that a bug is causing the issue or some setting has been mistakenly altered.
And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out.
What to Do If Macbook Keyboard is Not Working?
- Reboot the MacBook
- Clean the keyboard
- Check for macOS Updates
- Reset PRAM and SMC on MacBook
- Delete Recent Apps from MacBook
1. Reboot the MacBook
It might sound too basic, but we often undermine the importance of a fresh start. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while.
Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle.
2. Clean the Keyboard
As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. Apple suggests cleaning your keyboard with compressed air.
- Tilt your Mac at a 75-degree angle, so it’s not vertical.
- Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion.
- Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion.
Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow.
Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. So, employ this method if you’re sure about your cleaning skills or get it done by a professional.
3. Check for macOS Updates
Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. But it does work like a charm, so do try it without fail.
To update your macOS, head over to System Preferences, and navigate to the Software Update section.
If an update is available, click on Upgrade Now to initiate the OS update.
4. Reset PRAM and SMC on MacBook
PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. So, resetting them could resolve the issue.
Remember to reset both as just resetting SMC alone won’t work. In case you don’t know how to do it, check out our detailed step-by-step guide for help.
Note: Before you reset the PRAM and SMC, make sure to take proper backup. Also, no other external device should be connected to the Mac while you perform the process.
5. Delete Recent Apps from MacBook
While not often, but a recently installed or updated app could have been causing the glitch. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality.
Check which app has been installed or updated recently
- Select the Apple Icon from Menu Bar and click on About This Mac.
- In the Overview tab, click on System Report.
- From the sidebar, find and go to Installations under Software.
Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. Now that you might have found the culprit let’s get to the next step.
Remove the App from Mac
- Launch Finder and click on the Applications options from the Side Bar.
- Find the app and drag it to the Bin.
- Now, Empty Bin to permanently delete the application from your Mac.
MacBook Keyboard Fixed!
If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible.
Here are some more tricks to make the most of your MacBook:
- How to Factory Reset a MacBook or Any Mac Computer
- The Most Common Mac Viruses: Here’s How You Can Remove Them
- How to Free up Storage Space on MacBook Air or MacBook Pro
- M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs