A couple of days back, we have dealt with a topic on how to clear Safari history and website data on iPhone and iPad. But recently, we have received some comments from many iPhone and iPad users that they are not able to clear history and website data because Safari section in the Settings app shows Clear History and Website Data grayed out.
This was strange, because if the option is grayed out, how can a user delete the history and website data? Upon doing some research, we got the solution.
Cannot Delete Safari History on iPhone and iPad
We have noticed that many users, who have kids at home, block some websites in Safari so that their kids cannot access adult content on iPhones or iPads. And this is why users cannot clear Safari history and website data on iPhone in iOS 9 and iOS 8.
How to Disable Safari Restrictions Set on iPhone/iPad
Step #1. Launch Settings app on your iDevice → Tap on General.
Step #2. Scroll down and tap on Restrictions.
Step #3. Enter your Restrictions Passcode.
Step #4. Scroll down and tap on Websites under the ALLOWED CONTENT section.
Under ALLOWED WEBSITES section, three options are given: All Websites, Limit Adult Content and Specific Websites Only. You must have selected either Limit Adult Content or Specific Websites Only option to stop your kids from accessing objectionable content.
Step #5. Select All Websites.
Now you can go back to Safari app in the list of Settings, and check that Clear History and Website Data option is enabled. You can now use this option to clear Safari history and website data on iPhone and iPad running iOS 9 and iOS 8.