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How to fix Messages app keeps crashing and freezing on iPhone

Does iMessage keep crashing or freezing on your iPhone or iPad? This might be due to bugs or glitches because of the latest iOS 17 update or malware.

We all love iMessage, especially its cool features like Bubble effects and Screen effects. So it’s pretty inconvenient when the Messaging app crashes repeatedly. Don’t worry; I have listed a few fixes to help resolve the issue. Scroll down to learn more.

  1. Force quit Messages app on iPhone
  2. Restart your iPhone
  3. Delete Messages automatically on iPhone
  4. Remove unnecessary iMessage apps
  5. Disable and re-enable iMessage
  6. Update latest iOS
  7. Reset All iPhone Settings

1. Force quit Messages app on iPhone

  • On iPhone with no Home Button: Swipe up from the bottom of the screen and hold
  • On iPhone with Home Button: Double press the Home Button

Now, drag the Messages app card up and dismiss it to force quit it. After a few seconds, reopen the app. The Messages app will no longer crash or freeze. If it does, please keep reading.

2. Restart your iPhone

You can use the buttons as you normally do to turn off your iPhone. You may also open the Settings app, tap General, and then tap Shut Down.

Shutdown iPhone

After a minute, switch on your iPhone. The Messages app problem will be successfully solved.

3. Delete Messages automatically on iPhone

If there are dozens or hundreds of conversations in your Messages app, then deleting some of them might help. You can open the app and manually choose and delete old conversations you no longer need.

Another way is to enable auto-deleting of messages after 30 days or 1 year. For this, Open the Settings app on your iPhone → Tap on Messages.

Open Settings and Tap on Messages on iPhone

Next, tap Keep Messages and choose an option other than Forever.

Turn ON Auto Delete Messages on iPhone

4. Remove unnecessary iMessage apps

If you have too many iMessage apps, then deleting the ones that are not essential might help. Here is a step by step guide on how to delete the iMessage app.

5. Disable and re-enable iMessage

  1. Open the Settings app on your iPhone.
  2. Tap Messages.

    open settings and tap on messages on iphone
  3. Tap the toggle for iMessage to turn it off.

    Turn Off iMessages on iPhone
  4. After a minute, tap it again to enable it.

6. Update latest iOS

It is an excellent measure to have the latest iOS version on your iPhone. If you are facing frequent freezing or crashing of the Messages app, then a software update might help.

For this open the Settings app → Tap on General → Software Update, and if you have a pending update, tap on Download and Install.

Open Settings Tap on General and Then Tap on Software Update

7. Reset All Settings on iPhone

This will reset all iPhone settings like Wi-Fi, Bluetooth, VPN configurations, home screen layout, keyboard settings, and more. It won’t delete any personal data like apps, music, or photos. But still, take a backup before proceeding.

  1. Open the Settings app on your iPhone.
  2. Tap General → Reset.

    Open Settings Tap on General and Then Tap on Reset on iPhone
  3. Tap on Reset All Settings.
  4. Enter your iPhone’s password and confirm.

    reset all settings on iphone in ios 13

Once the process completes, you may need to sign in with your Apple ID. After that, open the Messages app, and most likely, the crashing and freezing problem will no longer be there.

That’s all, folks! Hopefully, this will solve the issue of the Messages app crashing on your iPhone. At last, if nothing helps, you may contact Apple Support for further assistance.

Meanwhile, you can also long-press the Messages app icon and tap New Message to send a text. For the time being, you can also use Siri to reply to incoming text messages. And you may share photos and videos directly from the Photos app until your problem is solved.

Have any further issues? Let us know in the comments section below.

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  • Mahit

    Mahit is an engineer by Education with a corporate stint to his name. He ditched the corporate boardroom wars in favor of the technology battleground. For the better part of a decade, he has worked for popular publishing outlets, including Dennis Publishing, BGR India, AppStorm, MakeUseOf, and iPhonehacks.

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