iPhone Dropping Calls After Updating to iOS 13?

Looks like iOS 13’s tryst with issues won’t come to an end any time soon. We have all seen how unexpectedly the wireless charging issues cropped up on iPhone 11 and the Wi-Fi problems that continue to haunt devices.

As if these issues were not already enough, another one seems to have got enough traction to force us to take notice. A handful of users have reported that their iPhones are dropping calls after update to iOS. As always, we have decided to share some helpful tricks that could help in troubleshooting the dropped calls problem.

First and foremost, we haven’t encountered it on our devices. But based on the feedback of a few iPhone owners who had run into the issue, we can confirm that the problem is prevalent and warrants an immediate fix. That all being said, let’s explore the ways and means to fix this weird call dropping problem on the iPhone!

10 Solutions to Fix iPhone Dropping Calls in iOS 13

We have lined up the tricks based on their ability to resolve the “iPhone dropping calls” issue. So, get started with the first solution. If it gets the job done, you don’t need to dive deeper. But it fails to restore normalcy, keep trying other solutions until you have overcome the hurdle.

Solution #1. Force Restart Your iPhone

It’s known to be a problem solver, so try it out upfront.

  • On iPhone 6s or earlier and iPhone SE: Press and hold the Home button and power button at once for about ten seconds until the Apple logo appears on the screen
  • On iPhone 7/7 Plus: Press and hold the power button and volume down button simultaneously for about ten seconds
  • On iPhone 8/8 Plus and iPhone X or later: Press and release volume up button. Press and release the volume down button. Finally, press and hold the side button for about ten seconds until the Apple logo shows up

Solution #2. Try to Disable Do Not Disturb Mode

“When Do Not Disturb” is enabled, the calls and notifications are silenced. This feature might be playing spoilsport. So, try to disable it. Head over to SettingsDo Not Disturb. Now, turn off the toggle. You can also turn off/on DND from the Control Center.

Turn Off Do Not Disturb in Settings App on iOS 13 Running iPhone

Solution #3. Try Turning Off Call Forwarding

If you have enabled the “Call Forwarding” feature, disable it to see if it solves the problem. Open Settings app → PhoneCall Forwarding. Now, turn off the switch.

Disable Call Forwarding in Phone Settings on iOS 13 Device

Solution #4. Disable Silence Unknown Callers Switch

iOS 13 comes with a feature called “Silence Unknown Callers” that not only mutes the sound of the incoming calls but also automatically sends them to voicemail. If this feature is enabled on your device, disable it.

Turn Off Silence Unknown Callers in iOS Settings App on iPhone

Solution #5. Switch to a Different Network Band

Switching to a different network band could resolve the problem as it has worked for a few users. So, give this trick a try as well. Head over to SettingsCellularCellular Data Options → Now, choose an alternate network band.

Switch to Different Mobile Network Band in iOS 13 Settings on iPhone

Solution #6. Update Carrier Settings

Carrier providers often release new updates to fix problems and also improve performance. So, check if there is an option to update the carrier. Go to SettingsGeneralAbout. Now, if there is an update available, you will get the notification to update it.

Solution #7. Remove SIM Card and Reinsert It

Yeah, this trick sounds weird, and many of you might even wonder if it could troubleshoot the dropped calls issues in iOS 13. But let me tell you that it has clicked for some users. So, there is no harm in giving it a chance as well.

Simply power down your device and then use a SIM ejector tool to pop out the SIM tray. Then, remove the SIM card and reinsert it again.

Solution #8. Contact Your Carrier

If you are still struggling to troubleshoot the call dropped issues on your iOS 13 device, contact your carrier for help. Try to find out if your account is active and also get to know if there is an outage in your area. You can also ask the carrier provider to reset the cellular connectivity from their end.

Solution #9. Reset All Network Settings

Resetting radios has often worked for me in fixing such issues. Therefore, I would recommend you to put the network settings to factory default. Bear in mind; it will eliminate all the existing network settings on your device. Open SettingsGeneralResetReset All Network SettingsEnter passcode, if asked, and then confirm the action.

Reset All Network Settings of iPhone Running on iOS 13

Solution #10.Update Software on Your iPhone

Never fail to update the software on your device as it will not only enhance security but also get rid of bugs and issues. And the answer to this problem might also be included in the software update. Jump over to SettingsGeneralSoftware UpdateDownload and Install the update if it’s available.

Tap on Software Update in iOS 13 Settings App on iPhone

Got Rid of The Problem?

Most probably, you have successfully fixed the random call dropping problem on your iOS device. Congrats! But before you get into a free-wheeling conversation, do share some tidbits about the hack that saved your day!

You might want to read these posts as well:

So, which solutions clicked for you? Let us know that and also tell us about the tricks that might be missing from this troubleshooting guide.

Suraj is a digital marketing expert on the iGB's team. He contributes to the social media section along with tips and tricks for iPhone, Apple Watch. Apart from blogging, he likes to work out as much as he can in his gym and love to listening to retro music.