Looks like iOS 13’s tryst with issues won’t come to an end any time soon. We have all seen how unexpectedly the wireless charging issues cropped up on iPhone 11 and the Wi-Fi problems that continue to haunt devices.
As if these issues were not already enough, another one seems to have got enough traction to force us to take notice. A handful of users have reported that their iPhones are dropping calls after update to iOS. As always, we have decided to share some helpful tricks that could help in troubleshooting the dropped calls problem.
First and foremost, we haven’t encountered it on our devices. But based on the feedback of a few iPhone owners who had run into the issue, we can confirm that the problem is prevalent and warrants an immediate fix. That all being said, let’s explore the ways and means to fix this weird call dropping problem on the iPhone!
10 Solutions to Fix iPhone Dropping Calls in iOS 13
We have lined up the tricks based on their ability to resolve the “iPhone dropping calls” issue. So, get started with the first solution. If it gets the job done, you don’t need to dive deeper. But it fails to restore normalcy, keep trying other solutions until you have overcome the hurdle.
Solution #1. Force Restart Your iPhone
It’s known to be a problem solver, so try it out upfront.
- On iPhone 6s or earlier and iPhone SE: Press and hold the Home button and power button at once for about ten seconds until the Apple logo appears on the screen
- On iPhone 7/7 Plus: Press and hold the power button and volume down button simultaneously for about ten seconds
- On iPhone 8/8 Plus and iPhone X or later: Press and release volume up button. Press and release the volume down button. Finally, press and hold the side button for about ten seconds until the Apple logo shows up
Solution #2. Try to Disable Do Not Disturb Mode
“When Do Not Disturb” is enabled, the calls and notifications are silenced. This feature might be playing spoilsport. So, try to disable it. Head over to Settings → Do Not Disturb. Now, turn off the toggle. You can also turn off/on DND from the Control Center.
Solution #3. Try Turning Off Call Forwarding
If you have enabled the “Call Forwarding” feature, disable it to see if it solves the problem. Open Settings app → Phone → Call Forwarding. Now, turn off the switch.
Solution #4. Disable Silence Unknown Callers Switch
iOS 13 comes with a feature called “Silence Unknown Callers” that not only mutes the sound of the incoming calls but also automatically sends them to voicemail. If this feature is enabled on your device, disable it.
Solution #5. Switch to a Different Network Band
Switching to a different network band could resolve the problem as it has worked for a few users. So, give this trick a try as well. Head over to Settings → Cellular → Cellular Data Options → Now, choose an alternate network band.
Solution #6. Update Carrier Settings
Carrier providers often release new updates to fix problems and also improve performance. So, check if there is an option to update the carrier. Go to Settings → General → About. Now, if there is an update available, you will get the notification to update it.
Solution #7. Remove SIM Card and Reinsert It
Yeah, this trick sounds weird, and many of you might even wonder if it could troubleshoot the dropped calls issues in iOS 13. But let me tell you that it has clicked for some users. So, there is no harm in giving it a chance as well.
Simply power down your device and then use a SIM ejector tool to pop out the SIM tray. Then, remove the SIM card and reinsert it again.
Solution #8. Contact Your Carrier
If you are still struggling to troubleshoot the call dropped issues on your iOS 13 device, contact your carrier for help. Try to find out if your account is active and also get to know if there is an outage in your area. You can also ask the carrier provider to reset the cellular connectivity from their end.
Solution #9. Reset All Network Settings
Resetting radios has often worked for me in fixing such issues. Therefore, I would recommend you to put the network settings to factory default. Bear in mind; it will eliminate all the existing network settings on your device. Open Settings → General → Reset → Reset All Network Settings → Enter passcode, if asked, and then confirm the action.
Solution #10.Update Software on Your iPhone
Never fail to update the software on your device as it will not only enhance security but also get rid of bugs and issues. And the answer to this problem might also be included in the software update. Jump over to Settings → General → Software Update → Download and Install the update if it’s available.
Got Rid of The Problem?
Most probably, you have successfully fixed the random call dropping problem on your iOS device. Congrats! But before you get into a free-wheeling conversation, do share some tidbits about the hack that saved your day!
You might want to read these posts as well:
- How to Turn On Flashlight on iPhone and iPad
- How to Change Bedtime Alarm Sound on iPhone and iPad
- Tips to improve battery life on iPhone
- How to Turn Off Call Waiting on iPhone
So, which solutions clicked for you? Let us know that and also tell us about the tricks that might be missing from this troubleshooting guide.