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Why is my Hey Siri not working on my iPhone, and how to fix it?

Have you ever been in a situation where you’re in a hurry, hands are full, and trying to ask Siri to do a task with a hopeful “Hey Siri,” only to get silence? Frustration doesn’t even begin to cover it. But fret not! In this article, we’ll share why Hey Siri isn’t working on your iPhone and what you can do to get it up and running again.

Why is Siri not working?

There are several reasons why Hey Siri might not be working on your iPhone. Here are a few common ones.

  • Siri won’t be able to hear you when you summon it if your iPhone’s microphones are damaged.
  • Having your iPhone paired with headphones, earbuds, intermediate audio devices, or even your car can prevent Siri from listening to your voice commands.
  • Outdated software or bugs is another common reason why Siri could be malfunctioning on your iPhone.
  • Siri requires a stable internet connection to function. So, if you’re in an area with poor network coverage, it might not work.
  • Misconfigured settings can also break Siri’s functionality.

6 Ways to Fix Hey Siri not Working on iPhone

Here are some fixes you can try if Hey Siri isn’t working on your iPhone.

  1. Make sure Hey Siri is turned on
  2. Check your internet connection
  3. Restart your iPhone
  4. Ensure Siri works even if you keep your iPhone face down
  5. Clean the microphone
  6. Update your iPhone

1. Make sure Hey Siri is turned on

If you haven’t set up Siri yet or accidentally disabled it in your iPhone’s settings, your iPhone won’t respond to your voice commands. So, first, ensure all Siri settings are correctly configured.

  1. Go to Settings Siri & Search.
  2. Toggle on the switch for Listen for Hey Siri. Follow the on-screen instructions to set up Siri on your iPhone.

    Go to Siri and Search, Tap Listen for and select from options
  3. Similarly, toggle on Allow Siri When Locked and enter your device’s passcode when prompted.
  4. Tap Siri Responses Select Prefer Spoken Responses. Siri will now be able to recognize your summons even if your iPhone is locked and reply loudly.

    Tap back, toggle on Allow Siri When Locked, select Siri Responses, choose Prefer Spoken Responses

Additionally, check Siri settings and customize them according to your preferences.

    You may also toggle off Hey Siri, wait for about 15 seconds, and turn it on again to reset Siri on your iPhone. Once enabled, complete the set-up in a quiet environment.

2. Check your internet connection

Siri requires an active internet connection to process commands and provide accurate responses. However, if your internet connection is slow or unreliable, it will respond with “I’m having trouble connecting” or “Try again in a little while.”

Check your internet speed via any browser and try connecting to a stable network. To refresh the connection, turn on Airplane Mode from the Control Center, wait a few seconds, and turn it off.

    You may use Siri offline to perform limited chores such as launching apps, controlling music, calling someone, etc.

3. Restart your iPhone

Sometimes, a simple reboot can resolve software issues that might be causing Siri to malfunction. Restart your iPhone and try using Siri again.

4. Ensure Siri works even if you keep your iPhone face down

If you keep your iPhone on a table face down or its screen gets covered while carrying, Siri won’t be able to respond to your commands. Thankfully, you can avoid this by setting Siri to always listen to your summons, like this:

  1. Open Settings Go to Accessibility Select Siri.
  2. Toggle on Always Listen for Hey Siri.

    Go to Accessibility, Select Siri, Toggle on Always Listen for Hey Siri

5. Clean the microphone

Over time, dirt, dust, and debris can accumulate around your iPhone’s microphone, which can prevent Siri from hearing you correctly. Gently clean the microphone using a soft, dry brush. If you have isopropyl alcohol, using a bit on the cotton swabs is safe to loosen any debris on the microphone.

Now that the mic is clear, use the voice recorder to check if your iPhone can hear your commands. Also, cheap cases and screen protectors could sometimes block the mic, so make sure to remove them and test the mic if the problem persists.

6. Update your iPhone

Ensure that your iPhone is running the latest version of iOS. Apple regularly releases updates that include bug fixes and performance improvements. So, updating your iPhone may resolve issues with Siri.

Once your iPhone has completed updating and restarted, check if Hey Siri is working.

Why can’t I find Siri in my settings?

If you can’t find Siri in your settings, it might be due to regional restrictions. Your VPN may interfere with Siri’s functionality. Try disabling the VPN and see if Siri appears in your settings.

Why is Siri not responding to my voice commands?

If Siri isn’t responding to your voice commands, it might be due to a software or hardware issue. Try restarting your iPhone or resetting Siri to see if that resolves the problem. You can also try other fixes in this guide to troubleshoot the issue.

Signing off…

That’s all. By following these troubleshooting steps, you should be able to resolve the frustrating issue where Hey Siri isn’t working on your iPhone. However, if nothing seems to work, contact Apple Support.

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  • Marcus

    Marcus Mears III is a lifelong technology enthusiast with half a decade of experience developing prose that keeps readers in the know. With hundreds of reviews, buying guides, and how-to explainers across a number of tech and lifestyle publications like How-To Geek, MakeUseOf, and iGeeksBlog, Mears’ work helps readers around the globe learn to make the most of their devices and software. He uses a 2016 MacBook Pro as his daily driver laptop and a self-built Windows PC for gaming and productivity.

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