How to Identify Genuine Emails from the App Store

Written By Jignesh Reviewed By How-to 5 Min Read

Scammers are always waiting in the bush to hack your sensitive information and blackmail you. Therefore, you should always be extra cautious to thwart their nefarious design. In the wake of numerous phishing attempts via subscription renewal emails, Apple has shared some valuable tips to identify legitimate emails from the App Store and iTunes Store.

There are some easy ways you can avoid being trapped by phishing emails. For instance, always be skeptical about the lucrative deals, keep sensational offers at bay and never provide personal info.

How to Identify Legitimate Emails from the App Store or iTunes Store

If you ever get an email about an App Store or iTunes Store purchase and find it suspicious, you should check out two important things that can help you easily confirm whether this message is from Apple or scammers.

Check out your Current Billing Address

Only your original purchase receipts—from purchases in the App Store, iTunes Store, iBooks Store, or Apple Music have the current billing address.

Hence, if you receive an email about the App Store purchase that doesn’t have your current billing address, it’s from scammers. (You can also view your App Store and iTunes Store purchase history.)

You will never be asked for Certain Sensitive Information…

Apple never asks you to provide following information via emails about App Store, iTunes Store, iBooks Store, or Apple Music purchases:

  • Social Security Number
  • Mother’s maiden name
  • Full credit card number
  • Credit card CCV code

If you get an email that’s asking you to provide the above info, you should immediately find out that it’s not from Apple.

Make Sure to Update your account info Safely

Whenever you receive an email asking you to update your account or payment information, you must do it only in Settings directly on the iOS device; in iTunes or the App Store on your Mac; or in iTunes on a PC.

You can also safely update your account info at

Immediately Change Your Apple ID Passwords

If you ever mistakenly entered your personal information like a password or credit card info on a scam website, must change your Apple ID password without any delay.

How to Change Apple ID Passwords On your Mac

Step #1. First off, sign in to your Apple ID account page.

In the Security section, you need to click Change Password.

Step #2. Now, enter your current password, then enter a new password. Then, you have to confirm the new password.

Step #3. Click Change Password.

Then, log in with your new Apple ID password to access Apple features and services.

How to Change Apple ID Passwords On your iPhone, iPad, or iPod

Step #1. Open Settings app on your iOS device and then tap on your name.

Tap on Settings then Profile on iPhone or iPad

Step #2. Now, tap on Password & Security → Tap on Change Password. Then, you need to enter your current password. Next, enter a new password and confirm the new password.

Change Apple ID Password from iPhone or iPad

Step #3. Next up, tap Change or Change Password. Up next, sign in with your new Apple ID password.

Forward Suspicious Emails to Apple

If you get a suspicious email, make sure to forward it Apple via [email protected].

Wrapping up

That’s how you can always keep your personal info protected and also avoid falling prey to hackers. Have any feedback? Shoot it in the comments below.

You may like to refer:

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By Jignesh
Jignesh Padhiyar is the co-founder of, who has a keen eye for news, rumors, and all the unusual stuff around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting content on social media.
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