App not working or opening on iPhone? Here’re 11 real fixes

App not working on iPhone? See how to fix it

Out of the box, your iPhone only has a handful of Apple applications. The third-party apps that you download from the App Store are the real deal. They complete the smartphone experience. But at times, one or several apps may stop working on your iPhone. They may not open or get stuck on the loading screen. Further, sometimes an app might open but close or crash immediately.

Follow the fixes below to solve all such issues that prevent an iPhone or iPad app from working correctly.

  1. Force quit the iOS app
  2. Restart your iPhone
  3. Update the app
  4. Check for app outage on the web
  5. See the app’s internet connection
  6. Check for app restrictions in Screen Time
  7. Delete and reinstall the app
  8. Update your iPhone
  9. Free ample space on iPhone
  10. Reset iPhone settings
  11. Contact the app developer

1. Force quit the iOS app

This is the first solution to fix misbehaving, unresponsive, and crashing apps. To force quit an app,

  1. Go to App Switcher:
    • On iPhone with Face ID, swipe up from the bottom of the screen and hold.
    • On iPhone with a Home button, double press it.
  2. Drag the non-working app card all the way up to force quit it.
  3. After 15 seconds, open the app again and see if it works.

    Force quit the app

2. Restart your iPhone

Turning off and back on your iPhone is one of the golden fixes that solve almost all minor problems, including app failure.

You can restart your iPhone using the physical buttons or open SettingsGeneralShut Down. After one minute, switch on your iPhone and open the app, which wasn’t working earlier. It most likely will work now.

3. Update the app

Some apps might stop working if you have not updated them. I notice this commonly with bank apps, carrier apps (like Vodafone), and other similar ones.

If out of nowhere the app stops working or fetching new content, and starts crashing, consider updating to the latest version.

  1. From the iPhone Home screen or App Library, long-press the App Store icon and choose Updates.
  2. Let the page load. Now, pull down this page to refresh the list of available app updates.
  3. Tap UPDATE next to an app. You may also choose to tap Update All.

    Long press App Store icon and choose Update to update apps on iPhone

4. Check for app outage on the web

When popular apps like WhatsApp, HBO, Zoom, McDonald’s, Instagram, Facebook, Disney Plus, Netflix, etc., stop working, there is a global outrage. People are usually vocal about it on social media.

You may take a moment to search the web for is [app name] down?

Additionally, sites like DownDetector and IsItDownRightNow also help significantly.

Tip: Several big app websites have a page called System Status. Search for it and see if the app is facing any technical difficulties. For example, Apple has its System Status page that shows a green dot next to services that are functioning correctly. Zoom has one. Spotify even has a dedicated Twitter account called Spotify Status for these updates! Nice.

5. See the app’s internet connection

When your iPhone is connected to Wi-Fi, all apps have the power to connect to the internet. But with Cellular data, you have the choice to turn it off for individual apps. So, if you had done that (accidentally or intentionally), here is how to fix that.

  1. Open iPhone Settings and tap Cellular.
  2. Scroll down and from the list of apps, ensure the toggle next to the non-working app is green.

    In iPhone Settings tap Cellular and make sure app is allowed to access mobile data

Additionally, some apps have a toggle inside them to enable the offline feature. For example, in Amazon Prime Music and Prime Video, you can choose an offline mode that cuts the app’s access to the internet. Due to this, it may not work. So, ensure to turn off this option if enabled.

Offline Mode in Third Party apps

6. Check for app restrictions in Screen Time

You (or, if you are a child, your guardian) may have restricted some apps via Screen Time. If yes, take a minute to ensure the app is not restricted.

  1. Go to Settings and tap Screen Time.
  2. Tap App Limits and ensure the app is not added here. If it is, swipe right to left and tap Delete to remove this limit.

    Tap App Limits in Screen Time and delete app limit
  3. Next, tap Content & Privacy Restrictions and ensure you have not restricted any Apple app or service. You may also turn it off.

    Tap Content and Privacy Restrictions and ensure it is off

7. Delete and reinstall the app

This is one of the severe steps you can take to fix the app problems. Before proceeding, please understand that deleting an app will remove all data (unless they are backed to the app’s server).

  1. Long-press an app and keep pressing unless all app icons start shaking.
  2. Tap the minus icon.
  3. Tap Delete App and confirm.
  4. Now, restart your iPhone.
  5. Open App Store and re-download this app.

    Delete misbehaving app and redownload

8. Update your iPhone

It is a good idea to update the app and, along with that, ensure you have the latest version of iOS as well. To do this, go to SettingsGeneralSoftware UpdateDownload and Install or Install Now.

9. Free ample space on iPhone

If you do not have enough free space on your device, it may cause problems with the overall functioning. Thus, head over to this detailed guide and learn how to free space on your iOS device.

10. Reset iPhone settings

Does nothing seem to work? If yes, go ahead and reset all iPhone settings. This will not delete any personal data, but all changed settings will fall back to the default state.

  1. Open Settings and tap General.
  2. Scroll down and tap Reset.
  3. Tap Reset All Settings and confirm.
  4. Once the reset completes, check if the app works or not.

    Reset All Settings

11. Contact the app developer

At last, if nothing helps, try to contact the app developer. You can visit the official website and look for the Contact Us page or the contact email. If you do not know the official website on an app, open the app’s page in the App Store and scroll down to the Developer Website section.

These were the ways to fix the app not working problem on your iPhone or iPad. I hope this short guide helped you fix the problem. If you have additional questions, I am just a comment away.

More related posts:

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

iOS 15 means nothing if you don't know its big upgrades and secret hacks!

Get your guide for FREE