Touch ID Not Working on MacBook Pro? Here is the Fix

The normally trusted Touch ID has suddenly stopped working on your MacBook Pro and you don't know what's gone wrong with it. Having myself been in such a situation on a few times, I know the tricks that work in getting the fingerprint scanning technology into action. Read on to try them out to fix the issue.

I have liked using Touch ID on my MacBook Pro from day one. It’s almost perfect and does the assigned task reliability. However, it does tend to go caput at times; pretty much like Touch ID on iPhone on a few occasions. Luckily, there are some quick tricks that, most of the times, come handy in fixing the Touch ID not working issue on MacBook Pro.

Sometimes, fingerprint scanning technology doesn’t seem to work properly during authentication. At other times, it may simply refuse to recognize your registered finger. We have gone into all the aspects and mentioned the solutions that can resolve the related issues. If you have also found the biometric authentication being disloyal on your MacBook, give these tricks a try!

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Touch ID Not Working on MacBook Pro

Touch ID Not Working on MacBook Pro? Here is the Fix:

Check Out Some Important Dos and Don’ts

  • At the time of registration, move your finger around to let the entire surface be scanned during the first stage. Make sure every edge is perfectly scanned during the second phase.
  • It’s better to keep your finger clean. Sweat or liquid prevents scanning. Therefore, make sure to clean your finger and the Home button. And then dry them completely.
  • Sometimes, the sequential improvement process seems to have gone out of the boil. If that is the case, you need to delete the fingerprint and re-register it.
  • Even though Touch ID works really fast, make sure to lift your finger a bit slowly. Ensure to keep your finger in one place while authenticating. Do not move your finger around too much as it won’t allow it to be properly scanned.

How to Delete And Re-Add Your Touch ID Fingerprints on Mac

Step #1. First off, click on the Apple menu icon in the upper left corner of your Mac’s screen.

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Step #2. Now, you need to select System Preferences from the drop-down menu.


Click on System Preferences in MacBook Pro

Step #3. Next, click on the Touch ID preference pane.

Click on Touch ID in MacBook Pro Settings

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Step #4. Next up, you have to hover over to fingerprint icon you wish to delete. The X button will show up in the upper left corner, click on it.

Delete Fingerprint from MacBook Pro Touch ID

Step #5. Up next, you need to enter your password.

Enter MacBook Pro System Password

Step #6. Press Delete.

Delete Fingerprint from MacBook Pro Touch ID

Step #7. Now, restart your notebook.

Once it’s restarted, re-add your fingerprint. To do so, click on the Apple menu icon at the top left the corner of the screen → System Preferences → Touch ID preference pane. Then, click on Add a fingerprint. Next, if asked enter your user password.

Add Fingerprint for Touch ID on MacBook Pro


Now, register your finger as usual; keep in mind the dos mentioned above and don’ts.

Add Touch ID on MacBook Pro

Update Your Mac OS

If you haven’t been able to overcome the issue by deleting and re-adding your fingerprint, update your Mac. It’s one of the most trusted ways to resolve some miscellaneous problems.

To check for Mac software updates, launch App Store on your MacBook Pro. Click Updates in the App Store toolbar and then click on Update button to download and install any updates listed.

Update OS on Mac

That’s all!

Wrapping up:

Hopefully, you have been able to resolve the problem. Do let us know the trick that got your work done.

You might want to refer these posts as well:

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Jignesh Padhiyar
Jignesh Padhiyar is the founder of who has a keen eye for news, rumors and all the unusual stuff that happens around iPhone and iPad.

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