With over-the-air updates for iOS updates/upgrades have made updating your iPhone/iPad easier. Whenever there’s a new update, all you have to do is head over to Settings → General → Software Update and install the update.

But as is the case with every new update that’s pushed for iOS (iOS 9 recently), there’s a huge flux of traffic as hundreds of thousands of people try to access the update files at once. Apple devised a new way to address this. When you get to the software update page on your iPhone and tap on the “download” or “update” button, you’ll see “Update requested…” which then downloads the update. But sometimes, it gets stuck there and doesn’t download the update file at all.

iOS 9 Update Stuck at Update Requested

While there’s no specific fix to address this issue, you can try a couple of things to get out of it. When you find that the update is stuck at “Update requested…” and you can’t do anything beyond this point, you should resort to doing any of these solutions:

#1. Network Reset

One of the first things you should make sure of is a stable network. If you’re on cellular or spotty Wi-fi, there can be problems when your iPhone tries to contact Apple’s servers to download the update.

Once you are stuck at “Update Requested…”, it’s best to turn off the networks on your iPhone and reconnect it. If you are on a 3G or LTE data network, try to switch to a stable Wi-Fi service before updating.

#2. Hard Reset

If network is not the issue, you can try doing a hard-reset to get the update working again. To hard-reset your iPhone/iPad:

  • Press and hold the Power and Home button till the screen goes black
  • Now, press the Power button to boot the iPhone/iPad

After you hard-reset, check the Software Update page again. Either the “Update requested” changes to downloading or you get to start all over again to download and install the update.

#3. iTunes

If you see the “Update requested” for hours after you’ve initiated the update, and all the above methods haven’t fixed it, there’s probably only one way of getting the update done – via iTunes. Surely, this beats the very purpose of an OTA (simplicity) but given that the iPhone is stuck in the update, you might want to switch to the old method.

Connect your iPhone to the PC/Mac, fire up iTunes and from the Summary tab, click on Update. In most cases, iTunes will automatically show a pop-up that says there’s an update for your iPhone/iPad.

Of late, many users are reporting that iOS 9 update stuck At “Slide to Upgrade” screen issue. Here is a fix.

  • Jeanne Delisle Briggs

    My iOS 9.2.1 update sticks at update requested and when I hard reset it with the wifi off it goes back to the option of download and install. When I select wifi on again it goes back to update requested and sticks there. I don’t have a Mac or a pc so what can I do?

  • bbnsmom

    You guys kick a$$, the second one worked after a minute, thank you very much!!

  • Marilou

    I found that plugging the phone into power fixed mine. (after doing the first two steps above)

    • Stan

      Thanks Marilou. That just worked for me also, without having to do the third option!!!

    • Bill

      Thanks Marilou, this also worked for me.