Apple has released its iOS 12 public beta recently, but its final release will happen in September this year. Until then most users have iOS 11 on their iPhone. Many iPhone users have found that they are not able to take the screenshot on iPhone running iOS 11.x. So how to solve this issue of screenshot not working on iPhone.
Users take a screenshot as proof when they see any software error on their device; they can show this to the experts for further guidance. Capturing the screen has many other advantages for users, and therefore, they need to pay serious attention when they cannot take a screenshot on their iDevices.
Cannot Take Screenshot on iPhone or iPad Running iOS 11.x? Tips to Fix the Issue
There can be many reasons why you cannot take screenshots on your iPhone or iPad. This troubleshooting guide includes software and hardware solutions to fix the issue.
Solution #1. Charge your iPhone
Many users have noticed that screenshot on iOS 11 unresponsive problem occurs as their iPhone shows the low battery. The solution lies in the problem; connect your iPhone to the power source and wait until your device shows more than 60% battery status. If the traditional power source is not handy, you can use power banks, battery cases, or wireless chargers to charge your iPhone.
Solution #2. Force Restart your iPhone to Fix Screenshot Not Responding Issue
Force restart can fix many petty issues on your iPhone. It quickly clears the cache; when you open many apps on your iPhone, they conflict with each other and look for more memory to use. This hampers you from taking screenshots. Quickly force your iPhone X to reboot to solve the issue.
On iPhone X, 8/8 Plus: press and release volume up button, press and release volume down button. Then, press and hold the side button until Apple logo appears.
On your iPhone 7/7 Plus: press and hold the side and volume down buttons at once.
On your other iPhone and iPad: press and hold the home and ON/OFF buttons simultaneously.
Solution #3. Use AssistiveTouch (Virtual home button) to Take Screenshots on iPhone
AssistiveTouch has nearly replaced the physical home button on your iPhone. Though iPhone X doesn’t have any physical home button, this virtual button can perform a lot of other tasks. Moreover, this floating button on your screen always reminds you of the famous home button, which you may be missing. A better solution is to get a virtual home button on your iPhone X, and then start taking screenshots without using any physical button.
Solution #4. Use 3D Touch to Take Screenshots
3D Touch was first introduced in iPhone 6s, and then it has become a fixture in all the subsequent iPhones except for iPhone SE. 3D Touch combines the best of Apple’s hardware and software, and you can use this feature to take screenshots on your iPhone.
Settings → General → Accessibility → AssistiveTouch → 3D Touch → Screenshot.
Now when you long press the AssistiveTouch button on your iPhone, it will take a screenshot. You have set command for AssistiveTouch button to take the screenshot when the button is long-pressed.
Solution #5. Update your Software
In case the issue is related to your software, you need to update your phone to the latest software version released from Apple. Currently, Apple has released developer beta iOS 12; if you have a developer account, you can update your device to the latest developer version of iOS 12.
Apart from the above issue, ReiBoot from Tenorshare can fix multiple other issues, provided you go for the pro version of the software. Taking screenshots is one of the essential tasks any user performs in a day.
- How to Take Screenshot on iPhone
- How to Take Screenshot on iPhone X
- How to Combine Multiple Screenshot on iPhone or iPad
- How to Use Screenshot Markup Tool