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This usually happens after an update or may be after you've restored your iPhone. Even otherwise, let's check this out: your iPhone keeps asking for the Apple ID password. There's nothing downloading, there are no wrong passwords, there's no problem with your account. And yet you keep getting this pop-up which makes life unbearable with the iPhone.

It's usually a case of failed downloads which aren't directly visible on the homescreen. Sometimes it's a problem with your account settings: either in iCloud or iMessage/FaceTime or in the App Store.

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Let's try to fix this as smoothly as possible. If it doesn't look smooth, my apologies.

iPhone Keeps Asking For Apple ID Password

How Do I Fix This Issue: iPhone Keeps Asking for Apple ID Password!

#1. Reboot
The first thing you do in such a circumstance is reboot your iPhone by pressing home button and sleep/wake button simultaneously.

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How to Restart-Reboot iPhone 6 and 6 Plus

#2. Reset Settings
You can also try resetting the iPhone without erasing the data. (Settings → General → Reset → Reset Settings.)

Tap Settings General on iPhone

Reset All Settings on iPhoneIn all probability, you've tried this. If the iPhone still keeps asking for the Apple ID password, head over to the next one.

#3. Check Updates/Purchased Apps/App Store/iTunes Store
The first thing you do is open the App Store and check your Purchased Apps history. The Updates section shows you apps that are ready for updates but above it, there's the purchased apps section. Check to make sure there's nothing hanging in a failed download or something. These may/may not show up on your homescreen so this is the only way to check if there's an app hanging midway in a download that's failing.

Next up, open your account settings in the iTunes & App Store (Settings → iTunes & App Store) and try logging out of your Apple ID and then log in again. This might solve your problem or give you a hint about where the problem could be.

When you do this, if you find that your are unable to login to your Apple ID, this means there's something wrong with your Apple ID or the password. Try a password reset from your Mac/PC and then come back to your iPhone/iPad again and login with the reset password.

#4. iCloud/iMessage/FaceTime
Did you check your iCloud account? Is it configured correctly? Try turning off iCloud by deleting your account. (take a backup both in iCloud and over iTunes before you do this).

When you get to Settings → iCloud, tap on the Account field and erase and retype the password for your Apple ID. Click on Done afterwards and see if this fixes the issue.

If things are still the same, you're probably going to have to check out iMessage and FaceTime under Settings. Both iMessage and FaceTime use your Apple ID even if you're not using these services (but have them turned on). There might be some problem with the account information, or activation.

Try turning these off (I know it can be cranky to get them back ON but you'll have to try it!). If it works, then Voila! You've fixed the source of the issue. Re-activate iMessage and FaceTime with your correct Apple ID and password.

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#5. Change Your Apple ID Temporarily

#1. Launch Settings app and then scroll down and tap on iCloud.

iCloud Settings on iPhone

#2. Scroll down and tap on Sign Out and confirm it. Just in case, you have iOS 7 or earlier, you need to tap on Delete and confirm it.

#3. Next up, tap on Keep on My Device or Delete from My Device. Enter the password of your Apple ID. The data of your phone will remain in the iCloud and when you will sign in, it will be updated.

iCloud Sign Out Options

#4. Now, you need to go to My Apple ID and then Click on Manage your Apple ID. Sign in with your existing Apple ID and password.

Click on Manage Your Apple ID

Sign In to My Apple ID

Up next, click on Edit which is next to the Apple ID and Primary Email Address.

Edit Apple ID Email Address

#5. Now, you will have to change the Apple ID to the email address which iCloud ask you to sign in. You don’t require to verify your email address.

Change Apple ID frrom MyAppleID.com

#6. Sign out of My Apple ID.

#6. Update your iDevice to the latest version

#1. First off, backup your iPhone. Then, update it to the latest version. SettingsGeneral → Software Update.

#2. Once your device has been updated, sign out of iCloud.

While restoring your backup, if you are asked to enter the password of your previous Apple ID, Skip it.

Once you have restored your device, sign in to your iCloud account.

#7. What if nothing works?
Are you sure iTunes Store isn't trying to download something which is on a download-loop or failing repeatedly? Check it out by heading over to the iTunes Store on your iPhone. If there are any pending tracks that are stuck, remove them, restart your iPhone and check if this fixes the problem.

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Also, if this fails to solve things, you'll just have to restore your iPhone from an iCloud/iTunes backup. A clean restore usually helps reset all things and throws away the problems. You've got the data backed up anyway so if it helps, why not just do it and get rid of the issue?

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Dhvanesh Adhiya is our editor-in-chief and reviewer who takes care of iGeeksBlog.com. He is passionate for wonderful apps that change the way your iPhone interacts in your life.
  • Sana U2

    And now I can’t use it😧

  • Sana U2

    Helper me my iphone apple 5c icloud I’d locked.what can I do

  • musman

    Plz help me.my 5c is locked through icloud and I don’t, what’s id

  • Tula

    Awesome suggestions, thank you for these. It sounds like a lot of people, like MJJames, are upset with Apple. But lucky for us, you have some solutions. I did a reboot and it’s working like a charm for now.

  • MJJames

    What a bunch of crap suggestions…. None of those work longterm and a couple of them are nonsense. “Change your ID temporarilly.” Terrible advice. Apple needs to address the problem.

    • Mark

      It’s funny how every solution should be either reset or wipe everything when we all know this log in prompt is apple’s way of business..it’s not going away as much as you want it to…

  • view2share

    Thanks for the info. Sounds like quite a bit to go through to make iOS9 work properly. I will see if an update of the OS works. I have long since lost patience with iOS and will go back to an Android phone next time around, or even a Windows Phone. Seems that iOS9 is simply half-baked goods.
    I will just hit cancel each time and leave it at that. Too expensive a phone trade-in or sell right now, as I am sure of losing over 50% in under a years use. Oh well, it work — not as good as Android, but it works. Notifications and the Camera are pretty good.

  • James gay

    Apple ID seen problem and said reset by email never got one

  • masokisti

    What to do if iPhone 6s is prompting itunes password for account which i dont own? it has somebody else’s e-mail. I cannot remove that account, because i dont see t anywhere… it just keep asking password for that… icloud works ok with my apple id.

  • David

    Thank you, followed every stage. Looks like it’s fixed.
    Why don’t Apple admit to this most irritating problem??

  • FeistyG


    • MJJames

      For what? An answer that lasts only as long until the problem returns?

  • Bradys_Dad

    THANK YOU !!!! The re-boot worked like a charm.

    • MJJames

      Until it came back. That is not a permanent solution.

  • Connor John Brandston

    all i can say is buy an app paid app or at least a paid item

  • a1

    so I have attempted to do ALL of these things, the problem is, I can’t do any of them because it says my password is wrong, which is what brought me to this page to begin with. If I could sign out or delete account I would be golden, but you NEED to password for all of these things, which is why the stupid pop up keeps occurring.

  • Sheza

    Hey there,iv red all the stuff mentioned above bt my problem is my apple id is correct n its working on iphone bt not on ipad bt only for itunes and appstore.. When ever i got to settings,appstore n itunes,put my password it loads n nofing happens. This is happening from couple ov months n im unable to download apps on my ipad plz somebody help!!!!! Plz

  • Mar

    Ty very much rebooting is not work on my phone but i reset my all phone setting then afterwrds it work tyyyy :)

  • Brian

    Thanks so much. My phone was becoming unusable – it was asking for my password every few minutes. Signing out of FaceTime seems (I hope) to have done the trick

  • Amit

    Thanks …

  • maya

    but I don’t know my password

  • Anita Christy

    Thank you so very much!! The re-boot worked for me!!! Sanity is back!!

  • ben

    i forgot my passcode on my iphone 4 so i restored and started it back up but now it go through all the settings and asking me for the apple id that was used on this phone but i cannot rember it nor the email i used to set it up any tips

  • Christa

    Signing out of and back into iTunes & App store worked for me! Thanks!!

  • Meying

    I am using IOS8 and this thing just happened yesterday. Now, I can’t open any apps on my iPad. Not even Facebook or Mctube. When I click on the app icon, it only shows the background of the app and loads a pop up asking for Apple id and password. When I entered the Apple ID, it closed immediately. When I opened again, same things happened. Please help me. What should I do?

    • Emilio S Rivera

      If this happened after SIM was removed and replaced just make a phone call to the affected device and it should fix it, it worked for me good luck

    • Irfan jan


  • Matt

    im not sure if this is the same problem everyone has been having as me but if so i I’ve cracked it….. Firstly make sure you do a back up of your device from going into settings then iCloud then scroll to the bottom and click on back up then select Back Up Now once completed you have a unto date copy of everything most recent. right here go’s, when I set my apple id up from day go i used an email that i now don’t use anymore as my id because I’ve changed it since because of a new email account, so first things first make sure you’ve done everything to updating all your apple id details etc with new id email address which in this case you probably would have because this is why we are having this problem in the first place. So every time i get a upgrade the phone asks for me to put the password in for a old email id!! the reason being is because you purchased apps on the old email id. Don’t worry you won’t loose those apps. What you now need to do is connect your phone to iTunes click on apps & uninstall all of them, yes I know its a pain but its the answer your looking for. Now you can either wipe the phone which i recommend is the best because your starting a fresh or you can just sign out of iCloud by removing details. Now restore which ever choice you go for as I said its best to wipe and start fresh you need to follow the on screen set up of country & wifi connections etc It will then as you to put your apple id in this is the one you’ve been trying to use not the old one that kept showing then your password as i found it will then restore with all your new details without mentioning the old id. one all done connect back to computer & reinstall all the apps you want back on the phone. Basically all your device is doing is getting confused between apps you’ve purchase over the years via the old id & apps you currently purchase on the new id so removing all app and restoring phone re applying them I guarantee it will solve all your problems. well it did mine happy days.

  • HappeeIsh Camper

    Thank you for posting this, it worked for me

  • Zeeni

    Hi I am trying to erase all content and setting in order to unlock my iPhone 5. This is per my service provider’s advice. My Apple ID and password which works otherwise has problems here. I have reset password several times to no avail. Have also tried this password for FaceTime and imsg. It works fine there. Appreciate your thoughts.

  • anoerddot

    But what if you can’t even get to anywhere on your iPad to actually turn off iCloud? I’m being prompted to sign into FaceTime with my Apple ID and can’t get it to go away.

    • Does a hard reset or a reboot help? If not, you might have to resort to a fresh restore.

  • Seshadri

    Thank You, it helped, I do Appreciate your help.

  • alden7x

    Thanks! This helped a lot.

  • Christi

    It worked! My sanity can be restored now. Thank you so much!!

  • Juba

    I’m traveling abroad and, for saving battery, i turned off wi-fi and I have no connection to an internet provider. Now it keeps nagging for my AppleID password to connect to Facetime and won’t let me access the Settings on anything else! I know that when I come back to US I’ll have my LTE connection and will be able to enter my AppleID password and access my phone normally, but this is damn frustrating! IOS should recognize that if the phone has no internet access to login to the user’s account, it won’t try to use Facetime or any other app that may require an AppleID!

    • Did you try all the steps we mentioned in the post? You can try turning
      off FaceTime (after rebooting) or deleting your Apple ID account from
      FaceTime settings… If the problem persists, the last thing you can
      try is this: connect to a Wifi network, login once and that should fix

      • Sheza

        Hey there,iv red all the stuff mentioned above bt my problem is my apple id is correct n its working on iphone bt not on ipad bt only for itunes and appstore.. When ever i got to settings,appstore n itunes,put my password it loads n nofing happens. This is happening from couple ov months n im unable to download apps on my ipad plz somebody help!!!!!

        • qazzaq11

          Did you fix it? It’s happening to me too!

  • Greg

    Sure sounds like that Clash of Clans issue with Game Center they have been talking about on the Apple support boards. IMHO bad programing on Apple’s part to allow any program to turn off your iCloud account and nuke your contacts on your iPhone.