iOS 11 has packed in a number of new features including the inbuilt screen recorder. Thanks to this important feature, it’s become a lot easier to record iPhone and iPad screen. Unfortunately, screen recording suddenly stopped working on my device today. So, what was the problem?
Whenever I used to hit the screen recording button, the process would get started, but I didn’t get the usual confirmation in the end. Besides, the videos won’t save in the Photos app. I tried a couple of simple troubleshooting tricks, and they thankfully worked for me. Are you also facing this problem and can’t record screen on your iPhone or iPad? Head over to fix it!
Cannot Record iPhone or iPad Screen? Try These Quick Fixes
Solution #1: Remove Screen Recording from Control Center, and Hard Reset Your iOS Device
Step #1. Open Settings app → Tap on Control Center.
Step #2. Tap on Customize Controls.
Step #3. Under Include, tap on the red button to the left of Screen Recording.
Step #4. Now, you have to force restart your iOS device. To do so on your iPhone 5s, 6, 6s, 6 Plus, iPhone 6s Plus, or iPhone SE, hold the Home button and ON/OFF button at once.
On iPhone 7 and 7 Plus you will have to Hold volume down and ON/OFF buttons simultaneously.
On your iPhone 8, 8 Plus, and iPhone X, XR, Xs, Xs Max press and quickly release the Volume Up button → press and quickly release the Volume Down button → Next, you need to press and hold the Side button (Power ON/OFF button) until you see the Apple logo.
Step #5. Once your device has restarted, launch Settings app → Control Center → Customize Controls → tap on the “+” button to the left of Screen Recording.
Now, try to use the screen recording again. Hopefully, it should work now.
Solution #2: Make sure Screen Recording is Not Restricted with Parental Control
Have you enabled Restrictions on your device? If yes, you need to make sure the screen recording switch is disabled (by default, it’s restricted.)
On iOS 12 or Later,
Step #1. Tap on Settings → Tap on Screen Time.
Step #2. Tap on Content & Privacy Restrictions then tap on Content Restrictions.
Step #3. Tap on Screen Recording then tap on Allow.
On iOS 11 or Earlier,
Step #1. Open Settings → Tap on General.
Step #2. Tap on Restrictions. You need to enter your Restrictions passcode.
Step #3. Scroll all the way at the bottom and turn off the switch next to Screen Recording.
Solution #3: Reset Your Device to Factory Settings
One thing you need to know that it will wipe out all the Wi-Fi passwords and website logins from your device. However, all of your data will remain secure.
Step #1. Launch Settings app on your iOS device → Tap on General → Scroll down and tap on Reset.
Step #2. Tap on Reset All Settings → Now, enter your iPhone passcode → Tap on Reset All Settings again to confirm.
Your iPhone/iPad will reboot thereafter. It should work fine once the iPhone reboots.
If no luck yet, read further.
Solution #4: Update iOS on Your Device
To do so, you need to first remove the beta profile from your iDevice. Once, that’s done, Open Settings app → General → Software Update → download and install the update.
Hope this helps.
If you are still not able to record your iPhone/iPad screen, you need to contact Apple Support.
Assuming you have been able to fix the problem using these solutions. Share your feedback and let us know which trick clicked for you.
You might want to glance through these posts as well:
- How to Improve iOS 13 Battery Life
- Speed up iPhone and iPad
- How to Customize Control Center on iPhone or iPad