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iPhone Roadside Assistance via Satellite: How It Works and How to Use It
Stranded with no signal? Your iPhone has your back. With Roadside Assistance via satellite, you can summon help even when you’re off the grid—no bars, no problem.
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Stranded with a flat tire or dead battery in a remote area without cellular signal? If you’re a U.S. or U.K. resident with a compatible iPhone, you’re in luck. Apple’s Roadside Assistance via satellite feature on iPhones running iOS 17 or later lets you call for help—no signal needed.
Here’s everything you need to know to use it effectively, including how to access it, supported devices, service availability, and safety tips.
What is Roadside Assistance via Satellite on iPhone?
Roadside Assistance via satellite is part of Apple’s satellite connectivity suite available on iPhone 14 and newer models. It connects you to roadside help when you’re off the grid—far from cellular or Wi-Fi networks.
With this feature, you can request assistance for common issues like:
- Flat tires
- Dead batteries
- Locked-out situations
- Running out of gas
- Towing service
As long as you have a clear view of the sky, your iPhone can send a satellite message to roadside providers—even if you’re in the middle of nowhere.
Requirements to Use Roadside Assistance via Satellite on iPhone
Before counting on the feature during your next road trip, check if you meet the following conditions:
- Device: iPhone 14 or newer
- Software: iOS 17 or later
- Provider Support:
- United States: iOS 17.2+ with a Verizon SIM
- United Kingdom: iOS 17.2+ for Green Flag coverage
- Environment: Clear view of the sky (not indoors or under dense trees)
- SIM Card: Must be active
- AAA Membership: Required for free service; non-members can use it for a fee
Where is Roadside Assistance via Satellite Available?
Currently, Apple offers this feature in:
- United States, including Puerto Rico
- United Kingdom
However, some regional limitations may apply based on roadside provider coverage. If you’re an international traveler with an eligible iPhone purchased outside the restricted regions (like China or Russia), you can still use this feature while visiting the U.S. or U.K.
How to Use Roadside Assistance via Satellite on iPhone
You can access this feature using either Connection Assistant (introduced in iOS 18) or the Messages app.
Method 1: Using Connection Assistant (iOS 18 and later)
- Swipe down from the top-right to open Control Center.
- Tap the Mobile Data tile and select Satellite.
- Choose Roadside Assistance from the options.
You can also go to Settings → Satellite → Roadside Assistance.
Method 2: Using the Messages App
- Open the Messages app and tap the Compose icon.
- In the recipient field, type Roadside.
- Tap Roadside Assistance when it appears in suggestions.
- Answer a few quick prompts, including:
- Vehicle type
- What problem you’re facing (flat tire, out of gas, locked out, etc.)
- Whether you’re safe and in the vehicle
- Any nearby landmarks
- You’ll then be guided to point your iPhone at the sky to establish a satellite connection.
- Follow the on-screen steps to stay aligned with the satellite. Once connected, your responses will be relayed to the roadside provider. They may reply with additional questions before sending help.
Roadside Assistance via Satellite: Cost and Duration
Apple includes two years of free Roadside Assistance via satellite starting from the activation date of any iPhone 14 or later. After that period, the roadside provider may charge a service fee before sending assistance.
Stay Safe While Waiting for Help
Even though help is on the way, here are some smart tips to ensure your safety:
- Stay inside your car if it’s safe
- Keep hazard lights on
- Use Find My to share your location with trusted contacts if you briefly regain signal
- Respond promptly to follow-up questions from the provider
Always Prepared, Even Without Signal
Apple’s Roadside Assistance via satellite feature adds another layer of safety and peace of mind for iPhone users. Whether you’re road-tripping through a remote canyon or just caught in a dead zone, help is never out of reach.
With just your iPhone and a clear view of the sky—you’re never truly alone.
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