You’ve probably faced it. You download an app, open it and *bam* – there it goes! Crashed.
I’ve heard people talk about how Facebook or Instagram or Skype or any other app crashes when they open it. There are a ton of reasons things could go wrong and cause the app to crash and it would be wrong to immediately assume that the app is buggy (without, of course, discounting that possibility).
Rick once wrote an interesting post on how most of the app-crashes can be fixed just by doing one single soft reset. Although this does work most of the times, it isn’t an end-all solution. He doesn’t say so himself but let’s also take a look at other possibilities that can help you get rid of the issue.
How to Fix Crashing Apps on Your iPhone or iPad:
1. Soft Reset
The first thing you do when you find that an iPhone app keeps crashing is a “soft reset.” What this basically does is clears the memory by killing apps and gives you a head start. This is what you do to do a soft reset:
- Press the home and power buttons simultaneously
- The slide to turn off the iPhone comes up but do nothing but hold the buttons down
- The iPhone powers down with the screen going blank. Keep holding the buttons still and then the iPhone reboots with the Apple logo coming up on the screen
That’s it. Now try out the new app that kept crashing before. In most cases, your problem is solved.
2. Re-install App from Mac/PC
I can’t say the first solution works all the time. Sometimes, the app still crashes when opened or used. What do you do then?
You delete the app and re-install it. Albeit, this time, you install it via iTunes and then transfer that to your iPhone/iPad by syncing it. Not exactly a great method to take on but if nothing helps, you’ve got to try this.
- Delete the app from your iDevice
- Find the app in iTunes (in your Purchase History preferably)
- Download it on your iTunes
- Connect the iPhone or iPad to your computer
- Sync the iOS device: let the app get installed
- Disconnect after the sync.
- Restart your iOS device and try the app.
3. Clear Memory
You don’t know how many times this happens. People stuff the iPhone with a ton of songs and videos (and even apps) and quite a lot of apps keep running in the background. This eats up a lot of memory (not to forget, the battery too).
And then when you try to open and run an app, it struggles to get some breathing space with all the choking apps running in the background along with it. So the iPhone puts the app out of its misery and crashes it.
You’ll need to do two things to clear things up.
- Double-press the home button to bring up the multi-task switching bar and then close all apps that are running in the background. After this, try the app.
- If it’s a storage issue, try removing a bunch of songs that you usually skip whenever it comes up on the playlist. Or a bunch of videos that you’ve not seen in ages. This will free up some space that can turn out to be helpful for the app not to crash.
4. Go Thermonuclear
Eerie as it sounds, you might need to go thermonuclear and restore your device from a backup or as a new iPhone if the problems keep creeping up. Restoring is the last option but wait! If you feel that the app could be the problem (and not your iPhone), you can save yourself the pains of this last step.
There are over 700,000 apps on the App Store but not every one of them is Gmail, Angry Birds or Spotify. A lot – and I mean a really huge lot – of them are buggy, problematic and ill-developed and designed. If none of the above three methods worked and you have a hunch that the problem lies with the app, you should probably just delete it and look for an alternative.