iPhone Proximity Sensor Not Working? Fix Issue!

How to Fix the iPhone Proximity Sensor Issue

“Proximity Sensor” is very helpful for a couple of main reasons: to reduce unnecessary power consumption and prevent the active screen from inadvertently touching the cheek or ears. That’s why, when you pick up your iPhone and talk the screen automatically sleeps. However, at times, you may find your iPhone proximity sensor not working as expected.

This issue has occurred on my iPhone a few times and based on my experience I can tell that you can easily fix the ill-functioning proximity sensor on your iPhone. Talking about the villains behind the problem, it may be caused by dust or an unknown bug. And yes, you can’t rule out hardware defect either. If you have encountered this problem and want to get rid of it with ease, check out the following tricks!

Proximity Sensor Not Working on iPhone? Tips to Fix the Issue

Quick Tip

One of the first things you should do to bring the Proximity Sensor into effect is to clean the display with a soft cloth. It’s to ensure that dust or small particles will no longer block the sensor. To do so, remove the case and the screen protector. Then, take a smooth cloth and gently clean the display.

Clean iPhone Display with a Soft Cloth

Force Restart Your iPhone

On an iPhone X, iPhone 8, or iPhone 8 Plus: You need to press and quickly release the Volume Up button. Then, press and release the Volume Down button. Then, you have to press and hold the Side button until the Apple logo shows up on the screen.

Hard Reboot iPhone X, 8 Plus, and 8

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons at once for about 10 seconds.

Reboot iPhone 7-7 Plus

On an iPhone 6s and earlier, iPad, or iPod touch: You need to press and hold both the Home and the Top (or Side) buttons simultaneously.

How to Restart-Reboot iPhone 6 and 6 Plus

Once your devices have been rebooted, check out if proximity sensor works properly or not. In most cases, it should start working now.

Reset your iPhone to Factory Settings

If the above-mentioned trick didn’t work, try resetting the iPhone to factory settings. Keep in mind; it wipes out all the existing settings including website login details. However, all of your data, as well as media, remains secure.

Step #1. Open Settings app on your iOS device → GeneralReset.

Go to iPhone Settings and tap on General then tap on Reset

Step #2. Now, tap on Reset All Settings →  enter the passcode and hit Reset All Settings again to confirm.

Reset All Settings on iPhone running iOS 12

Now, check out if the problem has gone. If it hasn’t, move to the next solution.

Many a time when common tricks don’t seem to yield the desired result, software update gets the job done for me. More often than not it comes with bug fixes and refinements. Therefore, it wouldn’t be a good idea to leave out this reliable solution.

Update iOS On Your iPhone

Step #1. Launch Settings app on your iOS device → GeneralSoftware Update.

Tap on Settings Then General then Software Update on iPhone or iPad

Step #2. Now, hit the Download and Install. Now, follow the instructions to update the device.

Nothing Works ? Contact Apple Support!

If none of the solutions have resolved the problem, there might be some hardware issue. If it’s this case, you should contact Apple Support.

Stay Tuned for More

I guess you have got the better of the issue, haven’t you? Do tell us about the trick that has clicked for you.

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