Back Tap in iOS 14 opens a new possibility to perform several tasks by tapping twice or thrice on your iPhone’s back. However, with the recent incremental iOS 14 update, the iPhone Back Tap has stopped working for a small percentage of users. For a few, it does not work as smoothly as before. Thankfully, we have six effective solutions to fix this issue successfully. Take a look.
- Check iPhone compatibility
- Restart the iPhone
- Remove the case
- Check back tap settings
- Check for iOS update
- Reset All Settings
1. Can not see the Back Tap option? Check iPhone compatibility
Back Tap is only available on iPhone 8 and later. This means, even after you have updated your iPhone 6s, 6s plus, 7, and 7 plus to iOS 14, you will not see the option for Back Tap under the Settings app → Accessibility → Touch.
But if you have a compatible iPhone and still can not use Back Tap, here are the fixes.
2. Restart the iPhone
It is usual for iPhone (or any device) to encounter some unexpected problems and glitches if you haven’t restarted it in a long time.
So, the first solution is to turn off the iPhone by using the physical buttons. You may also do the same from the Settings app → General → Shut Down. After a minute, use the right side button to switch it on (or plug it into charging).
Note: If a simple restart does not work, you may try force restarting.
3. Remove the case
Back Tap works with most iPhone cases, even unofficial and cheap ones. But if you happen to use a significantly thick, rugged case, it might not work. To check, remove the case you are currently using and see if Back Tap works or not. If your current iPhone case is the trouble maker, consider buying one of the slim cases.
4. Check Back Tap settings
By default Back Tap is off, which means no action is assigned to double and triple taps. Thus, we must take a minute to ensure things are correct here.
Secondly, if some action is already assigned, try choosing a different option. For example, if you have added the Shake function to Back Tap, it will not always work if there is no need for the shake feature. The same goes for certain Shortcuts. Thus, try changing the Double Tap and Triple Tap options. If these new ones work, things are perfect. The error was just an action-specific problem. Nothing much to worry about!
Here is how to switch on or change Back Tap settings:
- Open the iPhone Settings app and tap Accessibility.
- Tap Touch.
- From the bottom, tap Back Tap.
- Tap Double Tap or Triple Tap.
- Tap an action to set it. (For example,
Screenshotin the image below)
- Now, double-tap or triple-tap on your iPhone’s back, and the newly set action should trigger.
5. Check for iOS update
If an update spoils a feature, Apple, in the subsequent iteration, most likely addresses it. Thus, it is vital to update your iPhone to the latest version. You can do this easily from the Settings app → General → Software Update.
6. Reset All Settings
At last, if nothing helps, consider resetting all iPhone settings. This will remove all settings you have changed or added and bring them to the default state. However, personal data like apps, photos, videos, music, etc., will remain as it is. Still, I would advise taking a backup before proceeding.
- Open the Settings app and tap General.
- Tap Reset.
- Tap Reset All Settings.
- Enter and confirm your device passcode.
- After reset, set up Back Tap again, and it should work flawlessly.
Ready to enjoy Back Tap again on your iPhone!
I believe the above solutions fixed the issue. In case it did not, a chat with Apple Support or a trip to the nearby Apple Store might come in handy.
- 10 Best Accessibility Tips for iPhone and iPad
- How to Use the Accessibility Shortcut on iPhone and iPad
- Tap to Wake not working on iPhone? 7 Ways to fix it!
I have been an Apple user for over seven years now. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches.