YouTube is a huge entertainment app that’s got almost everything to keep you cheered up. But just like any other app, it’s not immune to issues or bugs. And there may be times when you can’t play YouTube app on your iPhone or computer.
Having faced with YouTube videos not playing issue on some occasions, I had to figure out some workable solutions to resolve the problem. If you have found yourself in a situation when videos just don’t play and you get an error something like “Can’t play videos,” these tricks may come to your rescue!
- How to Fix YouTube Video Not Playing Issue on iPhone and iPad
- How to Fix YouTube Videos Not Playing Issue On Computer
How to Fix YouTube Video Not Playing Issue on iPhone and iPad
Force Quit the App and Re-launch It
On your iPhone 8 Plus or earlier, simply press the Home button twice to enter app switcher mode. Then, swipe up on the app card to quit the app.
Check Out the Internet Connection
You may not be able to play videos if you have the poor Internet connection. Hence, make sure it is strong enough to let you stream high-resolution videos.
Disconnect Wi-Fi Network from Your Device and Reconnect to It
Open Settings app on your iOS device → Wi-Fi → tap on the “i” button next to the Wi-Fi network. Then tap on Forget This Device and confirm.
Next, force reboot your device. To do so on your iPhone 6s Plus, iPhone SE or earlier, press and hold the Home button and ON/OFF button at once until you see Apple logo on the screen.
On your iPhone 7/7 Plus, press and hold the ON/OFF and volume down buttons at once until Apple logo appears.
On your iPhone 8/8 Plus and iPhone X, press and release the volume up button, press and release volume down button. Then press and hold the side button until Apple logo shows up on the screen.
Once your device has restarted, reconnect to the network. Check out if you can play videos now. If they are playing well. Enjoy them! If the problem still persists, continue reading…
Turn Off/On Cellular/Mobile Data
Open Settings app → Cellular/Mobile Data and turn it off.
Now, reboot your device and then turn on the data.
Note: Make sure you have allowed YouTube app to access your cellular data. Open Settings → Cellular/Mobile Data → Scroll down and turn on the switch next to YouTube, if it’s turned off.
Turn On/Off Airplane Mode
On your iPhone 8 Plus or earlier iPhones, swipe up the screen to access control center and turn on Airplane mode, wait for a minute and turn it off.
On your iPhone X, swipe down from the left corner to access control center, put your iPhone into Airplane mode, wait for a minute and turn it off.
Reset Network Settings
If you are still unable to play the video, reset your network settings to factory default. It will remove Wi-Fi passwords along with website login details. Settings → General → Reset → Tap on Reset Network Settings and confirm.
Clear Watch and Search History
The cached data might be preventing the app from running smoothly. Hence, clean up the app so that it’s able to run with the needed flair.
Step #1. Open YouTube app on your device and then tap on your profile at the top right corner. Then, tap on Settings.
Step #2. Tap on Clear Watch History and confirm. Then, tap on Clear Search History and confirm.
Update YouTube App On Your Device
Are you using the latest version of the app? If no, update the app to its newest version. The outdated version of the app might be at fault.
Open App Store → tap on Updates tab → look for YouTube and then hit the Update button, which is right next to it.
If you can play the video after the update, awesome! If not, move on to try out the next solution.
Delete YouTube App and Reinstall It
No luck as yet? Uninstall and reinstall the YouTube app. Simply touch and hold on the app and when it enters edit mode, tap on “X” button. Then, confirm. Now, launch App Store and search for the app and install it as usual.
Update iOS on Your Device
Still unable to play YouTube app on your iPhone? Try updating your iOS device to the latest version.
Ensure that your device is at least 50% charged and connected to the Wi-Fi network.
Step #1. Open the Setting app on your iOS device.
Step #2. Now, tap on General → Software Update.
Step #3. Finally, tap on Download and Install.
Once you have updated your device, open the app and play any video. Most probably, you may not have any problem now.
How to Fix YouTube Videos Not Playing Issue On Computer
Clear browsing data
The first trick you should try to resolve the problem is clear the history on your browser. Cookies and cached data might be creating a problem for YouTube.
Step #1. If you are using Chrome, click on the three dots at the top right corner → Click on Settings.
Step #2. Scroll down and click on Advanced.
Step #3. Clear browsing data and then click on clear data.
If you are using Safari on your Mac, click on History menu → click on Clear history and then confirm.
Step #1. Click on History tab from the top navigation → Click on Clear Recent History.
Step #2. Click on Clear now.
Turn OFF/ON Wi-Fi
Another simple trick you can use is turn off/on Wi-Fi. If that doesn’t help, connect to another network, if it’s available.
Turn OFF/ON Your Router
Turn off your router and wait for sometime and then turn it on again. If that doesn’t help, reset your router.
If possible; update your router’s firmware. You can contact the manufacturer for help.
Assuming you can play videos on YouTube again. Let us know the trick that worked for you in resolving the problem.
You might want to take a peek at these posts as well:
- How to Enable Restrictions Mode on YouTube
- How to Share YouTube Videos Using iMessage App
- How to Play YouTube Videos in Background on iPhone or iPad
- How to Enable Dark Mode on YouTube in Chrome and Firefox