Can’t Play YouTube Videos on iPhone and Computer?

There are times when you can’t play YouTube videos on your iPhone. Read more to troubleshoot the YouTube not playing issue.
Cannot Play YouTube on iPhone, iPad, Mac, or Windows PC

YouTube is a huge entertainment app that’s got almost everything to keep you cheered up. But just like any other app, it’s not immune to issues or bugs. And there may be times when you can’t play YouTube app on your iPhone or computer. Having faced with YouTube videos not playing issue on some occasions, I had to figure out some workable solutions to resolve the problem. If you have found yourself in a situation when videos just don’t play and you get an error something like “Can’t play videos,” these tricks may come to your rescue!

Fix YouTube Video Not Playing Issue on iPhone and iPad

Force Quit the App and Re-launch It

On your iPhone 8 Plus or earlier, simply press the Home button twice to enter app switcher mode. Then, swipe up on the app card to quit the app.

Force Quit YouTube App on iPhone

On your iPhone X, swipe up from the gesture bar and hold. Then, touch and hold the app card you want to kill. Then, either tap on the red button or swipe it up to close.

Force Quit Apps on iPhone X

Check Out the Internet Connection

You may not be able to play videos if you have a poor Internet connection. Hence, make sure it is strong enough to let you stream high-resolution videos.

Disconnect Wi-Fi Network from Your Device and Reconnect to It

Open the Settings app on your iOS device → Wi-Fi → tap on the “i” button next to the Wi-Fi network. Then tap on Forget This Device and confirm.

Next, force reboot your device. To do so on your iPhone 6s Plus, iPhone SE or earlier, press and hold the Home button and ON/OFF button at once until you see Apple logo on the screen.

How to Restart-Reboot iPhone 6 and 6 Plus

On your iPhone 7/7 Plus, press and hold the ON/OFF and volume down buttons at once until Apple logo appears.

Reboot iPhone 7-7 Plus

On your iPhone 8/8 Plus and iPhone X, press and release the volume up button, press and release the volume down button. Then press and hold the side button until the Apple logo shows up on the screen.

Hard Reboot iPhone X, 8 Plus, and 8

Once your device has restarted, reconnect to the network. Check out if you can play videos now. If they are playing well. Enjoy them! If the problem still persists, continue reading…

Turn Off/On Cellular/Mobile Data

Open Settings app → Cellular/Mobile Data and turn it off.

Tap on Settings then Mobile Data on iPhone
Turn Off Mobile Data on iPhone or iPad

Now, reboot your device and then turn on the data.

Note: Make sure you have allowed YouTube app to access your cellular data. Open SettingsCellular/Mobile Data → Scroll down and turn on the switch next to YouTube, if it’s turned off.

Allow YouTube to Use Mobile Data on iPhone

Turn On/Off Airplane Mode

On your iPhone 8 Plus or earlier iPhones, swipe up the screen to access the control center and turn on Airplane mode, wait for a minute and turn it off.

Turn ON Airplane Mode in iOS 13 Settings App on iPhone

On your iPhone X, swipe down from the left corner to access the control center, put your iPhone into Airplane mode, wait for a minute and turn it off.

Reset Network Settings

If you are still unable to play the video, reset your network settings to factory default. It will remove Wi-Fi passwords along with website login details. Settings → General → Reset → Tap on Reset Network Settings and confirm.

Reset Network Settings in iOS 10 on iPhone

Clear Watch and Search History

The cached data might be preventing the app from running smoothly. Hence, clean up the app so that it’s able to run with the needed flair.

Step #1. Open YouTube app on your device and then tap on your profile at the top right corner. Then, tap on Settings.

Tap on Profile then Settings in YouTube App on iPhone

Step #2. Tap on Clear Watch History and confirm. Then, tap on Clear Search History and confirm.

Clear YouTube History on iPhone

Update YouTube App On Your Device

Are you using the latest version of the app? If no, update the app to its newest version. The outdated version of the app might be at fault.

Open App Store → tap on Updates tab → look for YouTube and then hit the Update button, which is right next to it.

Update YouTube App on iPhone or iPad

If you can play the video after the update, awesome! If not, move on to try out the next solution.

Delete YouTube App and Reinstall It

No luck as yet? Uninstall and reinstall the YouTube app. Simply touch and hold on the app and when it enters edit mode, tap on the “X” button. Then, confirm. Now, launch the App Store and search for the app and install it as usual.

Delete YouTube App from iPhone and iPad

Update iOS on Your Device

Still unable to play YouTube app on your iPhone? Try updating your iOS device to the latest version.

Ensure that your device is at least 50% charged and connected to the Wi-Fi network.

Step #1. Open the Setting app on your iOS device.

Step #2. Now, tap on the General → Software Update.

Step #3. Finally, tap on Download and Install.

Once you have updated your device, open the app and play any video. Most probably, you may not have any problem now.

Fix YouTube Videos Not Playing Issue On Computer

Clear browsing data

In Chrome

The first trick you should try to resolve the problem is clear the history on your browser. Cookies and cached data might be creating a problem for YouTube.

Step #1. If you are using Chrome, click on the three dots at the top right corner → Click on Settings.

Click on Settings in Chrome on Mac or Windows PC

Step #2. Scroll down and click on Advanced.

Click on Advanced in Chrome on Mac or Windows PC

Step #3. Clear browsing data and then click on clear data.

Click on Clear Browsing Data in Chrome on Mac or Windows PC
Clear Browsing History in Chrome on Mac

In Safari

If you are using Safari on your Mac, click on the History menu → click on Clear history and then confirm.

Clear History in Safari on Mac

In Firefox

Step #1. Click on the History tab from the top navigation → Click on Clear Recent History.

Click on Clear Recent History in Firefox on Mac or Windows PC

Step #2. Click on Clear now.

Clear Browsing History in Firefox on Mac or Windows PC

Turn OFF/ON Wi-Fi

Another simple trick you can use is turn off/on Wi-Fi. If that doesn’t help, connect to another network, if it’s available.

Turn OFF/ON Your Router

Turn off your router and wait for some time and then turn it on again. If that doesn’t help, reset your router.

If possible; update your router’s firmware. You can contact the manufacturer for help.

That’s it!

Wrapping up:

Assuming you can play videos on YouTube again. Let us know the trick that worked for you in resolving the problem.

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