It seems that after iPhone, iPad and Mac, Apple is more interested to improve its Apple TV as more and more advanced features have been added to the latest 4th generation of Apple TV.

Apple TV has garnered much response from users as the product has made gaming consoles nearly redundant. With so many features and facilities, Apple TV has become an integral part of your life.

Cannot AirPlay Mirror iPhone or iPad to Apple TV
Image Credit: Apple.com

But all of a sudden, you find that AirPlay mirror, which is crucial to use Apple TV, goes phut, i.e. stops functioning. This disables you to mirror your iPhone or iPad to Apple TV. So how will get over this problem? This Apple TV AirPlay troubleshooting guide will help you overcome this issue.

Apple TV AirPlay Troubleshooting Guide

AirPlay Mirror your iPhone or iPad Content to your Apple TV

Step #1. First off, ensure that Apple TV is powered on.

Step #2. You should be using the latest software on your iPhone/iPad and Apple TV.

Step #3. Check that both your iOS devices and Apple TV should be on the same Wi-Fi network.

  • On your iOS device: Settings → Wi-Fi.
  • On Apple TV: Settings → General → Network.

If you are using peer-to-peer AirPlay, ensure that Bluetooth is turned on your iOS device and Apple TV.

  • On your iOS device: Settings → Bluetooth.
  • On your Apple TV: Settings → General → Bluetooth.

Please note that if you are using peer-to-peer AirPlay, you don’t need to connect your devices on the same Wi-Fi network. Moreover, peer-to-peer AirPlay can be possible if your iOS device is enabled by the latest firmware and the Apple TV is of 3rd of 4th generation.

What if You Can’t see AirPlay in iPhone Control Centre

Normally, AirPlay icon is visible in the Control Centre on any iOS device, which is enabled by AirPlay. If you can’t see that AirPlay icon, follow the steps.

Step #1. Restart your iPhone/iPad and Apple TV too.

Step #2. Once again check that your iOS devices and Apple TV are on the same Wi-Fi network.

Step #3. If you are using Ethernet on your Apple TV, then check that it is connected with the router you are using for Wi-Fi.

Step #4. Ensure that AirPlay is turned on your Apple TV. Launch Settings → AirPlay.

Can't see AirPlay in iPhone Control Centre
Image Credit: Apple.com

What if You Can’t See the Device You Want to Stream to

Sometimes it happens that after tapping AirPlay on iOS devices, you don’t see a list of devices that you can stream content to. In this situation, follow the steps:

Step #1. Ensure that the device you need to stream to is connected with power source.

Step #2. On your Apple TV, ensure that AirPlay is turned on.

Step #3. Make sure that both devices are connected on the same Wi-Fi network.

Step #4. On your iPad, scroll up and down in device list to check all available devices.

Can't See Device You Want to Stream with iPhone or iPad
Image Credit: Apple.com

What if You are Not Able to Stream iTunes Store or Third-party Content

For iTunes Store content streaming, you need to connect your Apple TV to the internet; therefore, you need to check internet connection and try again.

In case the app you are using fails to support AirPlay video playback, you won’t be able to stream videos. You are recommended to check the app’s product page or website and see if the app is compatible with AirPlay.

Video Sounds Good, but Can’t Hear Audio on Apple TV

Check that volume is up and not muted on your iPhone/iPad and Apple TV.

Can't Hear Audio on Apple TV
Image Credit: Apple.com

Also check the ring/silent switch on your iOS devices. Toggle the switch ON if you see an orange line, which means the switch is toggled OFF.

What if the Playback is Not Working Properly OR You Have Network Issue

Sometime poor Wi-Fi network or interruption from other electronic devices like microwave or baby monitor cause trouble; in this case, follow below-mentioned steps:

Step #1. Check that you are running your Wi-Fi router on recommended settings.

Step #2. Turn off or take other electronic devices away to avoid interruption.

Step #3. Disconnect your Apple TV from Wi-Fi and connect it to the router using an Ethernet.

Note that when you lock your device or put it to sleep, some apps might stop AirPlay.