It’s great to be able to call others over WiFi when cellular coverage is limited. So it’s quite a downer when WiFi calling is not working on your iPhone. Luckily, just like you can troubleshoot Wifi connectivity, you can also fix this issue on your iPhone with a few strategic steps.
How to Fix WiFi Not Working on iPhone
There are a few different reasons why Wi-Fi calls might not work on your iPhone. We’ve got multiple solutions for the issue too. Try out each one and see.
- Check If your iPhone is connected to Wi-Fi
- Make Sure Wi-Fi Calling is Turned ON
- Reset Network Settings
- Restart your iPhone
- Erase All Content & Settings on iPhone
- Contact your Wireless Carrier
Solution #1. Check If your iPhone is connected to Wi-Fi
Naturally, you can’t use Wi-Fi calling if your phone is disconnected from the internet. Go to Settings → Wi-Fi and make sure that you’re connected to a Wi-Fi network. A tick mark should appear next to the connected network. You can also check that the connection is actually working by opening the browser and going to any website you like. If it’s working well, try the next solution below.
Solution #2. Make Sure Wi-Fi Calling is Turned ON
- Go to Settings and tap on Mobile Data.
- Now, tap on Wi-Fi Calling and make sure it is toggled ON.
Solution #3. Reset Network Settings
- Go to Settings → General → Reset.
- Now, tap on Reset Network Settings, enter the passcode and tap to confirm and erases your Wi-Fi settings.
Solution #4. Restart your iPhone
If WiFi calling has stopped on your iPhone, sometimes simply rebooting your device can fix the problem. To do this, press and hold the sleep/wake button and Home button simultaneously until your iPhone goes blank; keep pressing both buttons. Within a few moments, you can see an Apple logo on your iPhone’s screen. If you have an iPhone X or newer, press and hold the side button and either volume button, then swipe the power icon across the display.
Solution #5. Erase All Content and Settings on iPhone
This is a pretty extreme step as it will restore your iPhone to factory settings. Make sure you have a backup of all your data before doing this.
- Go to Settings → General → Reset.
- Now, tap on Erase All Content and Settings, Select Continue and tap Erase now.
Solution #6. Contact your Wireless Carrier
If none of the above steps work to fix WiFi calling on your iPhone, you should contact your wireless carrier and explain the situation. There might be an issue with your account and a customer service representative could help you resolve it.
Wrapping Up…
We hope these solutions come in handy to fix all your Wi-Fi calling issues on iPhone. We’d love to know which one worked for you, just drop us a line in the comments below. That’s all for now, folks!
You may also check out these troubleshooting guide as well:
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- iPhone Not Sending Text Messages? Try Out These Fixes
- How to Fix iPhone Vibrating For No Reason
- Touch ID Not Working on iPhone or iPad? Here is How to Fix It
