WiFi Calling Not Working on iPhone: How to Fix the Issue

How to Fix WiFi Not Working on iPhone

It’s great to be able to call others over WiFi when cellular coverage is limited. So it’s quite a downer when WiFi calling is not working on your iPhone. Luckily, just like you can troubleshoot Wifi connectivity, you can also fix this issue on your iPhone with a few strategic steps.

How to Fix WiFi Not Working on iPhone

There are a few different reasons why Wi-Fi calls might not work on your iPhone. We’ve got multiple solutions for the issue too. Try out each one and see.

Solution #1. Check If your iPhone is connected to Wi-Fi

Connect iPhone to Wi-Fi

Naturally, you can’t use Wi-Fi calling if your phone is disconnected from the internet. Go to SettingsWi-Fi and make sure that you’re connected to a Wi-Fi network. A tick mark should appear next to the connected network.     You can also check that the connection is actually working by opening the browser and going to any website you like. If it’s working well, try the next solution below.

Solution #2. Make Sure Wi-Fi Calling is Turned ON

  1. Go to Settings and tap on Mobile Data.Open Settings and Tap on Mobile Data
  2. Now, tap on Wi-Fi Calling and make sure it is toggled ON.Turn ON Wi-Fi Calling on iPhone

Solution #3. Reset Network Settings

  1. Go to Settings → General → Reset.Tap on Settings General and Reset on iPhone
  2. Now, tap on Reset Network Settings, enter the passcode and tap to confirm and erases your Wi-Fi settings.Reset Network Settings on iPhone

Solution #4. Restart your iPhone

Restart iPhone 6 6 Plus
Hard Reboot iPhone X, 8 Plus, and 8

If WiFi calling has stopped on your iPhone, sometimes simply rebooting your device can fix the problem. To do this, press and hold the sleep/wake button and Home button simultaneously until your iPhone goes blank; keep pressing both buttons. Within a few moments, you can see an Apple logo on your iPhone’s screen. If you have an iPhone X or newer, press and hold the side button and either volume button, then swipe the power icon across the display.  

Solution #5. Erase All Content and Settings on iPhone

This is a pretty extreme step as it will restore your iPhone to factory settings. Make sure you have a backup of all your data before doing this.

  1. Go to Settings General Reset.Tap on Settings General and Reset on iPhone
  2. Now, tap on Erase All Content and Settings, Select Continue and tap Erase now.Erase All Content & Settings on iPhone

Solution #6. Contact your Wireless Carrier

If none of the above steps work to fix WiFi calling on your iPhone, you should contact your wireless carrier and explain the situation. There might be an issue with your account and a customer service representative could help you resolve it.

Wrapping Up…

We hope these solutions come in handy to fix all your Wi-Fi calling issues on iPhone. We’d love to know which one worked for you, just drop us a line in the comments below. That’s all for now, folks!

You may also check out these troubleshooting guide as well:


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