One thing I've noticed in recent times is, as Spotify grows into a huge, numero uno service for streaming music, it's getting a lot buggy. That's usual for any company but when they're having such a huge, dependent user-base and charging for the services, you begin to get frustrated with blatant issues.
One such issue is when Spotify stops playing tracks on the iPhone and iPad after a while. This issue is notably different from the usual rigmarole where Spotify does not play a particular track(s).
If you find yourself in that odd spot, note that this might be completely a server issue at Spotify. These things keep happening a lot nowadays and right when you've got a lot of tracks either on your device (offline playing) or on the cloud, you might face this problem.
Spotify Stops Playing Tracks on iPhone: Fixing It
#1. App Could Be A Problem
Of late, the updates to the app have been pulling the performance down. No matter what the team says (and yes, I do appreciate the devs for developing such a wonderful app), Spotify app does have some issues of its own.
On most forums and support queries, you'll be told to delete the app and re-install it as the last resort. That's the usual way but with all the issues cropping up, I'll just recommend a straight-forward delete+re-install of the app.
This means you'll lose playlists that you didn't sync through the iPhone but if you manage the stuff from a PC/Mac, you're safe. You can get them back on the Spotify app right after you reinstall it.
#2. Force Exit
May be you're away from a PC right now and need a quick solution. This is for you.
- Open Spotify
- Press and hold the Power button till ‘Slide to power off' shows up
- Now, release the power button and press (and hold) home button till the slider vanishes
- The app should close down now
- Open the multi-task switching bar and close Spotify (hold on the icon till it wobbles, tap on minus sign)
#3. Check Wi-Fi+3G Settings
Oh by the way, make sure you're not running into trouble with your network.
There's a considerable amount of furor over how Apple's recent updates have led to connectivity taking a hit. If things aren't panning out on Wi-Fi, trying turning it off completely and switching to cellular. If Spotify still stops playing after a while, then you can assume – correctly – that it has got nothing to do with the network.
#4. Restart Your iPhone
Sounds silly but that's one of the working recommendations that appear to get Spotify working normally. You can restart your phone usually or you can do a hard reset: which means you press down the power and home button till the Apple logo appears on the screen and the phone restarts.
#5. Check Background Apps
One of the reasons why Spotify does not play tracks could be insufficient resource. Double press the Home button and force close other apps running in background except Spotify. Now give it a try to play your song and check, this time you should be able to listen to your song. Most of the users on forums have vouched for this trick to be working and thus, you should have solved the problem by now.
#6. Logout and Login again
Sometimes the Spotify issue is server sided and user hardly has any role to play. To be sure, try logging out of Spotify and then login back again. By doing this, the track lists are refreshed again from the server. Check again if you are able to play track(s) on Spotify.
#7. Change Sync, Crossfade, Gapless and Quality Settings
Very rarely, it's an issue with the quality of your sync/share. Tweaking these values to figure out if these are the culprits causing Spotify to stop playing the tracks can be nerve-wracking. But you can try changing:
- Sync/Share Quality
- Offline Playlist
The issue should have been solved by now.