How to Fix iMessage Not Working Issue on Mac

There are several issues that come with iMessage when you use it on your Mac. It’s not just about sending a message but many have reported that they are unable to receive messages through iMessage on their Mac as well. Many things might create problems for your iMessage. Here’s a detailed troubleshooting guide which includes 10 tips to fix iMessage not working on Mac. Read on to know more and act now to get it working.

iMessage Not Working on Mac? 10 Tips to Fix the Issue

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Tip #1. Restart Your Mac

Restarting your Mac is by far the best solution users have tried and tested. It sets your iMessage again with a fresh system start. Click on Apple Menu () from the top menu bar and then click on Restart. Once done, launch iMessage to see if it’s able to send messages or not. If it’s still not able to send messages, go ahead with the next tip.

Restart Your Mac

Tip #2. Force Quit Messages App on Mac

Maybe, it’s not just your Mac but your iMessage needs a restart too. To force quit Messages app on Mac, click on Apple Menu () and select Force Quit option from it. Now, select Messages option and then click on Force Quit option from the bottom of the screen. This would restart your iMessage app on Mac. Hopefully, this might be the fix you’re looking for.

Click on Apple menu on Mac

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Select Force Quit Option from Apple Menu on MacSelect Messages App and Click Force Quit on Mac

Tip #3. Sign Out from Messages App on Mac

It could not be the best possible solution for iMessage on Mac not sending messages but it has worked for a few users. To sign out from the Messages app on Mac, Click on Messages from the menu bar and select Preferences. 

Select Preferences in Messages Menu on Mac

Now, in the iMessage Tab click on the Sign Out option.

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Click on Sign Out in iMessage Tab on Mac

Once done, sign in again and test the iMessage app to see whether it’s working or not.

Tip #4. Did You Enable Your iMessage Account?

Well, if you haven’t enabled this option in your Messages app, then you’re missing out on everything. Because if this isn’t enabled, your iMessage would not work no matter how hard you try! Open the Preferences window and select the Accounts tab. Now check the box which has “Enable this Account” option if it’s not checked. Once done, you’re all set to go good!

Select Preferences in Messages Menu on Mac

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Click on Enable This Account in iMessage

Tip #5. Is Your Mac Connected to the Internet?

Make sure that your Mac is connected to the internet. Sometimes, it may show your Mac is connected but there might be issues in your router too which might create chaos and iMessage won’t work. Try reconnecting the internet or restarting the router or Wi-Fi spot. Once done, open the browser and visit any website to see if it’s working.

Tip #6. Rebuild Keychain Access on Mac

This fix has solved more than half of the issues for Mac users who are complaining that they are unable to send messages from Mac. Head over to Launchpad and click on Keychain Access.

Open Launch Pad on MacClick on Keychain Access in Launch Pad on Mac

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Now click on File and lock the Keychain login.

Click on Lock The Keychain Login in Keychain Access on Mac

You need to unlock it again after some time and enter the password once it asks.

Select Unlock The Keychain Login in Keychain Access on Mac

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Enter Mac's Password in Keychain Access

This is the best possible solution users have reported in many forums and websites as well. So I would recommend you to try this method first if your iMessage is not able to send messages on Mac.

Tip #7. Check Both Devices Have Same Accounts

To sync iMessage properly, you need to make sure that both the accounts used on your Mac and iOS devices are the same. If they aren’t the same, eventually, iMessage won’t work on your Mac for sure!

iOS device users can check it by heading over to Settings Messages  Send and Receive. Check which account you’re using on your iPhone or iPad.

Open iMessage Account Details on iPhone

Mac users can check the same by navigating to Messages Preferences Select iMessage tab. Ensure that both the accounts used on the Mac and iOS devices are the same. If not, iMessage will not be able to work on Mac.

Tip #8. Set Date and Time to Automatic on Mac

Over the times we’ve seen that date and time setting can cause a lot of applications problems. Just setting them to automatic can solve the issues on your Mac and the same goes when you aren’t able to send or receive messages on iMessage for Mac.

To fix this issue, click on the Apple menu → System Preferences → Date & Time → Time Zone tab and then check the “Set date and time automatically” box if it isn’t selected.

Click on Apple Logo and then click on System Preferences on Mac

Click on Date and Time in System Preferences on Mac

Click on Time Zone Tab in Date and Time on Mac's System Preferences

Select Set date and time automatically in Time Zone Tab on Mac

And if it’s already selected, uncheck the box, wait for a few seconds and then select it again. This will set the time and date automatically. Now launch the Messages app on Mac and see if it works.

Tip #9. Keep Your Mac Updated to Latest Version

Sometimes, the outdated Mac versions may not respond to the Apple Servers to send the messages. Hence, you need to make sure that your Mac system is updated to the latest version. Once done, it can surely improve the stability and compatibility of your Mac.

Tip #10. Reset NVRAM

NVRAM is also known as non-volatile random-access memory stores, a small amount of memory which includes certain settings in it. To reset NVRAM, you need to shut down your Mac first and then when you turn it on, immediately hold Option, Command, P and R keys at a time for about 20 seconds.

You can release the keys once the second startup sound is heard or after the Apple logo appears and disappears for the second time. Make sure that you turn off the firmware password if your Mac is using it, else, this combination of keys wouldn’t cause anything or it will simply start up from macOS recovery!

That’s it, folks!

Closing Thoughts!

I hope these tips will surely solve your issue regarding iMessage not working properly on Mac systems. If this still doesn’t solve the issue, the best way is to contact Apple support but that should be your last option.

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Do let us know in the comments regarding which troubleshoot made your iMessage working on Mac. download our iOS app and stay connected with us via Facebook, Twitter, and Instagram to read more detailed guides and tips on Mac.

Jignesh Padhiyarhttps://www.igeeksblog.com
Jignesh Padhiyar is the co-founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.
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