What if HomePod suddenly stops responding and just doesn't seem to be getting back into action? Worry not, several viable solutions can help you fix the unresponsive HomePod and make it work again.
One of the main culprits of this issue could be the faulty Wi-Fi. But there could be other villains as well that might be preventing the smart speaker from responding. Jump over to cut the chase!
HomePod Not Responding: How to Fix The Issue
- Unplug HomePod from power, wait for sometime and then plug it back in.
- Tap the top of the speaker, and if you hear music or see volume controls, then it's turned on.
- Whenever HomePod faces any issue, you will get an alert with details about it in the Home app. To have more information about the alert, open Home app on your iOS device → tap on the Rooms tab and then press and hold HomePod icon.
Check your Wi-Fi connection
Be sure you have the proper Wi-Fi connection. If you moved HomePod to a new location or changed the password of your Wi-Fi network, the virtual assistant will tell you that it has trouble connecting to the Wi-Fi.
There are a few tricks you can try to fix the Wi-Fi issue on your iOS device. Jump over to this guide to troubleshoot it.
Once your iOS device is connected to the Wi-Fi network, go to the Home screen on your device and bring it close to the speaker.
Now, ask Siri a question to find out if the speaker has started to respond.
Note: HomePod doesn't work with captive or subscription networks. If you set up the smart speaker to use such networks, you will have to reset HomePod. (For those who are unfamiliar, the captive is also known as subscription or Wi-Fi Hotspot networks. They are available at coffee shops, Internet cafes, hotels, airports, and other public locations.)
Turn Off/On Hey Siri
If HomePod is connected to Wi-Fi but doesn't seem to be responding to Hey Siri, try turning off/on the personal assistant from the Home app on your iOS device.
Step #1. Launch the Home app on your iOS device.
Step #2. In the Home or Rooms tab, you have to press and hold HomePod.
Step #3. Tap on Details.
Step #4. Now, turn off the switch next to Listen for “Hey Siri.”
Step #5. Next up, reboot your iOS device and open the Home app again and turn on Listen for “Hey Siri.”
Now, check out if the problem is fixed and your speaker has begun functioning properly. If you have got the solution, wonderful. But if the issue still continues, move on to try the next trick.
Reset Your HomePod
Resetting your speaker to factor default can do the trick in resolving the problem. Jump over here to get it done.
Update OS of Your Speaker
It's time to update your HomePod to the latest version. The software update is known to be a viable remedy for several miscellaneous issues. I hope it's able to get rid of the problem. Head over to this post to update the speaker.
If Nothing Works…Contact Apple Support
If the HomePod is still not responding, there might be some hardware issue. Hence, don't waste time and contact Apple Support for help.
So, which of the above solutions have worked for you in resolving this problem? Do let us know that in the comments.
You might want to read these posts as well:
- How to Set up and Use Personal Requests on HomePod
- How to Set Up and Use HomePod with Apple TV
- How to Stream Spotify, Pandora, and SoundCloud to HomePod