Next, Son found a $328 deduction for Apple Watch in his statement. After calling Apple, he found that Apple never received the old watch! He got on a call with FedEx, which is another struggle!
He filed a claim with FedEx and received an email saying:
Apple eventually called Son and apologized for sending him to FedEx. Apple finally paid back his $328 and, as compensation, gave him a pair of AirPods.