Many iPhone/iPad users have continued to report that Touch ID doesn't work properly. Though Apple has released a number of updates to sort out the issue, it hasn't completely resolved the discomforting bug.
At times, some minor things which we generally seem to ignore thinking they would be of little significance prevent us from performing any task perfectly. As it has been proved, those very little stuff make the whole process complicated if not taken care of correctly. If Touch ID doesn't recognize your enrolled finger on iPhone/iPad in ios 8, here is how you can fix it.
There are some dos which you should take care of before proceeding ahead with the process.
#1. Touch ID is compatible with iPhone 5s, 6, 6 Plus, iPad Air 2 and iPad Mini 3.
#2. Make sure that your iPhone/iPad has the latest version of iOS installed.
#3. Ensure that your finger and the Home button of your device are clean and dry.
#4. While scanning your Touch ID, there are some important things which you need to keep in mind;
- Make sure you have covered the Home button completely.
- Don't try to tap it too quickly.
- Don't try to press the Home button hard. At the same time, you must ensure that you don't move your finger.
- Must ensure that your finger touches the metal ring which is on the Home button.
#5. Make sure that the case or the screen protector doesn't cover the Home button or the surrounding ring. If it does, you must remove it.
Fix Touch ID Doesn't Recognize Enrolled Finger On iPhone/iPad In iOS 8
Step #1. Launch Settings.
Step #2. Tap on Touch ID and Passcode.
Step #3. Switch ON iPhone Unlock or iTunes & App Store.
Step #4. Try to add another finger as usual ( Settings → Touch ID & Passcode → Add a Fingerprint.)
Hopefully, Touch ID will start working properly.