What better an identity (and security as well) you have other than your fingerprint? Universally, fingerprint has become our unique identity and brands like Apple use this insight to add a wonderful feature to their devices like iPhone & iPad.
Touch ID is a way you can secure your iPhone as you might be using Apple Pay purchases in stores or within apps. But what if your Touch ID is not working on your iPhone 6 or iPhone 6 Plus? iGeeksBlog gives an easy solution to this problem.
When Touch ID fails to work…
Before we provide you any solution to your Touch ID problem, just imagine what makes your Touch ID fail or when Touch ID fails to work.
Calibrating Fingerprint Properly
One of the first mistakes happens when you calibrate the fingerprint. Even though the iPhone 6 or 6 Plus sends you a message that your finger has been calibrated successfully, there are some chances that the calibration is not done perfectly.
When you calibrate, hold your iPhone as you’d normally hold. Don’t hold it “perfectly” because that’s not how you hold it during normal use. Then, calibrate the finger.
While calibrating, please ensure that you put your fingers in all possible positions including edges & tips of your fingers; all parts of your finger should be scanned. Also ensure that your finger touches the metal ring around the Home button. If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. If it does, remove the case or screen protector and try again.
This will help you later when you use your fingerprint to unlock your iPhone 6 or 6 Plus.
No Damp Screens or Fingers
In other case, dampness, moisture, sweat, cold – all of this plays a role in preventing the TouchID from working correctly. This happens both ways: if your finger is damp or if the home button has some moisture over it.
Well, if you have set your Touch ID with just one of your fingers, you may face a problem if that particular finger gets damaged and the upper layer of your finger has become rough for some time. Hence, it is always advisable that you set Touch ID with more than one fingers of yours.
One Finger, One Fingerprint
Obviously, this is not supposed to be a valid point but seeing that you can use multiple fingers under one fingerprint, I think this should be taken a tad too seriously. Make sure you only calibrate one finger for one fingerprint listing.
Keep the Phone Clean
Keeping the phone clean goes beyond wiping the home button when you use it. The problem with iPhones is that dust can get under the home button.
How to fix Touch ID Not Working Issue on iPhone 6/6 Plus
Step #1. Launch Settings → Scroll down to tap on Touch ID and Passcode. Enter your passcode.
Step #2. Turn OFF iPhone Unlock and iTunes & App Store.
Step #3. Press home button to return to home screen and then restart your iPhone by pressing sleep/wake button and home button.
Step #4. Launch Settings → Scroll down to tap on Touch ID and Passcode. Enter your passcode.
Step #5. Turn ON iPhone Unlock and iTunes & App Store.
Step #6. Tap on Add a Fingerprint… and add another finger as usual.
If the above-mentioned method is not working, enable Rest Finger to Open. To do so;
Step #1. Go to Settings → General.
Step #2. Tap on Accessibility.
Step #3. Tap on Home Button.
Step #4. Turn On Rest Finger to Open.
With the above steps Touch ID will start working properly.