Is Touch ID Not Working on iOS 8? Here is a Possible Solution

Like a million other iPhone users, I was equally excited to download iOS 8.3 on my iPhone 6. After the successful download, I came to know that I was not able to download or purchase an app from the App Store as my touch ID got unauthorized on my iPhone 6.

Thankfully, I was not the only person on this earth to face this problem. When I logged on community portals, I saw many dejected souls, who had the similar problem of Touch ID not working on iOS 8.3.

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Based on my past experience with other iPhones, I made some attempts to make it work. But all in vain. Then we at iGeeksBlog started looking for the fix for this weird issue and found a possible solution.

Follow the below mentioned simple steps to fix the issue of touch ID not working on iOS 8.3. Check the results and share with us.

Touch ID not working on iOS 8 for iTunes and App Store Purchases

Step #1. Open Settings on iPhone or iPad → Scroll down and tap on Touch ID.

Touch ID and Passcode Settings in iPhone 6

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Step #2. Type Passcode → Toggle off iTunes & App Store → Go back to Home screen.

Turn Off Touch ID for iTunes and App Store on iPhone 6

Step #3. Restart iPhone/iPad.

How to Restart-Reboot iPhone 6 and 6 Plus

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Step #4. Type in your Passcode or Password to unlock screen.

Step #5. Open Settings on iPhone/iPad.

Step #6. Tap on Touch ID & Enter Passcode.

Touch ID and Passcode Settings in iPhone 6

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Step #7. Toggle on iTunes & App Store.

Turn on Touch ID for iTunes and App Store on iPhone

Hurray!!! After following the above steps, I could easily download and buy apps from App Store on my iPhone 6.

You can also follow these simple steps if you have encountered this problem. By the way, this problem has occurred to many Apple products, which include iPhone 5s, iPhone 6, iPhone 6 Plus and iPad Air 2.

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That’s all folks!

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Dhvanesh Adhiya
Dhvanesh Adhiya is the founder and editor-in-chief who takes care of audio, visual, and textual contents uploaded on He is passionate about wonderful apps that change the way your iPhone interacts in your life.
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