Cellular Data Not Working on iPhone Running iOS 11 [How to Fix]

It could be really frustrating to see cellular/mobile data not working on your iPhone X or any other iPhone running iOS 11. Refer this helpful guide to try out some of the viable solutions to troubleshoot the ill-functioning cellular data and bring it into action.

Due to some miscellaneous reasons, cellular data suddenly stopped working on my iPhone X. I tried some basic hacks but couldn’t find the solution. Eventually, I had to go for some drastic tricks and luckily they worked on fixing cellular data issue on the iPhone running iOS 11.

Well, the trick that resolved the problem for me was carrier update. As soon as I updated the carrier, cellular started working. Have you also faced this issue on your iOS device? The following solutions can help you get rid of the problem.

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How to Fix Cellular/Mobile Data Not Working Issue on iPhone Running iOS 11

Your iPhone may have gone into the hands of a naughty kid, and he may have messed up the entire settings. So, be sure the basic things are in right order before going for holistic solutions.

Make sure Cellular button is turned on

Ensure that cellular button is turned on. On your iPhone 8/8 Plus or earlier device, swipe up from the bottom of the screen to bring up Control Center.

On your iPhone X, you need to swipe down from the top right corner to access CC. Then, tap on the cellular button to turn it on, if it’s turned off.

Turn ON Cellular Button on iPhone X

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Make sure Airplane Mode is turned off

Swipe up from the bottom of the screen to access CC.

On iPhone X, swipe down from the top right corner of the screen to bring up CC. Then, tap on Airplane mode button to turn it off.

Turn Off Airplane Mode on iPhone X

Note: You can turn on Cellular and disable Airplane mode from Settings app as well. Go to Settings → Cellular/Airplane mode.

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If you have checked out Cellular and Airplane Mode, but the issue still persists, it’s time to go for the troubleshooting spree. Give a try to each of the solutions and move ahead only when a particular one doesn’t yield the desired result.

Force Restart Your iPhone

If you are enabled to use cellular even if Airplane Mode is disabled and cellular is on, try hard resetting your iPhone. Some bad bits might have got stuck into your device and be preventing the cellular to work. Force restart can help you get rid of those bits.

On your iPhone X, iPhone 8/8 Plus:

Press and quickly release volume down button, press and quickly release volume up button. Then, press and hold the side button until Apple logo shows up on the screen.

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Hard Reboot iPhone X, 8 Plus, and 8

On your iPhone 7/7 Plus:

Press and hold the side button and volume down button at once until Apple logo appears on the screen.

Reboot iPhone 7-7 Plus

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On your iPhone 6s or earlier device:

Press and hold side button and home button at once until you see Apple logo on the screen.

How to Restart-Reboot iPhone 6 and 6 Plus

After your device has restarted, try calling anyone using cellular to check if it’s working or not.

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Remove the SIM and Reinstall It

Removing and reinserting SIM might be helpful in overcoming this hurdle. Use a SIM ejector tool to pop out the SIM tray located on the right side of the iPhone. Then, reinsert the SIM. (Related: No SIM Card Installed on iPhone: How to Solve the Issue)

Reset Network Settings

Haven’t got the fix as yet? Reset the network settings to factory default. Yeah, it’s a drastic step which you wouldn’t like to take normally as you would have to enter Wi-Fi passwords and website login details again. However, it’s one of the most reliable tricks to solve network issues on iOS devices. Therefore, you shouldn’t fail to try it out.

Step #1. Open Settings app on your iOS device → General → Scroll down and tap on Reset.

Tap on Settings then General then Reset on iPhone X, 8, or iPhone 8 Plus

Step #2. Tap on Reset Network Settings and confirm.

Reset Network Settings on iPhone in iOS 11

I’m pretty sure the cellular would start working normally now. But just in case it’s not up and running as yet, don’t lose your hope.

Check Cellular Carrier Updates

Network providers release carrier updates from time to time to improve the performance or fix some issues. Check if there is the cellular update available.

Step #1. Launch Settings app on your iOS device.

Launch Settings app on your iPhone X

Step #2. Now, tap on General and select About.

Tap on General and select About in iPhone X Settings

Step #3. If there is an update available, you should see a popup asking up to install the update.

Once you have installed the update, the problem would be solved.

Reset All Settings

If you are still struggling to get the better of the issue, factory reset your device. Don’t worry; it won’t delete any media or data.

Step #1. Launch Settings app on your iOS device → General.

Tap on Settings then General on iPhone X

Step #2. Tap on ResetReset All Settings and confirm.

Reset All Settings on iPhone Running iOS 11

Update Your iPhone

If nothing seems to be working, update your device. An unknown bug might be behind this mess. Hopefully, the software update can shoot out that stubborn culprit.

Step #1. Launch Settings app on your iOS device → General.

Tap on Settings then General on iPhone X

Step #2. Now, tap on Software Update.

Tap on Software Update in iPhone X, 8, or 8 Plus Settings

Step #3. If there is an update available, tap on Download and Install.

Contact Your Carrier

Contact your carrier if none of above solutions has helped you. Your carrier provider might help you finally get over the line.

Wrapping up:

So, which one of the above solutions worked for you? Let us know your feedback in the comments below.

You might want to read these posts as well:

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Jignesh Padhiyarhttps://www.igeeksblog.com
Jignesh Padhiyar is the co-founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.
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