So far I have had a smooth run on iOS 11 except for one issue. Messages app has been randomly freezing and crashing on my iPhone running iOS 11. The app would either crash out at the start itself or become completely unresponsive time and again when I'm using it.
I endured the tantrums of the Messages app for a day. But when the issue didn't seem to get resolved, I tried out some of the solutions which eventually fixed the problematic app. Here are the tricks that clicked for me!
How to Fix Messages App Freezing and Crashing Issue in iOS 11
Force Quit Messages App and Launch It Again
Double press the Home button on your iPhone to bring up the app switcher and swipe up on the Messages app card to force quit it. Now, turn off your device. Just press the ON/OFF button and then swipe to power off. Wait for some time and restart it by pressing the ON/OFF button. Then, relaunch the app.
Reboot Your iPhone
On many occasions, I'm able to fix the freezing issue of my device or any app just by giving it a hard reset. Hence, I would recommend you to try out this nifty little trick as well.
Press and hold the Home button and ON/OFF button at once for about 10 seconds until you see Apple logo on the screen.
On iPhone 7/7 Plus, you need to press and hold the volume down button and ON/OFF button at once.
To reboot your iPhone X, iPhone 8, or 8 Plus, press and quickly release the Volume Up button → press and quickly release the Volume Down button → Now, press and hold the Side button (Power ON/OFF button) until you see the Apple logo.
Note: If you don't want to give pain to your finger, follow this quick guide to reboot iPhone/iPad without pressing the power button.
Once your device has restarted, try opening the Messages app with 3D Touch. Simply touch and hold on the app, when shortcut menu appears, head into the latest conversation thread or send a new message.
Clean Up the Messages App
Haven't got the solution as yet? It's time to clean up iMessage. If you don't want to lose some of your personal messages, I would suggest you back them up before going for the kill.
iOS 11 allows you to auto-delete old conversations. You can also view large attachments and find out how much space those photos, videos are taking up. Jump over to this complete guide to eliminate those unnecessary conversations and attachments with ease.
Reset All Settings
I know resetting your iOS device to factory settings can be really painful as it wipes out all the Wi-Fi passwords and website logins. However, it's worth giving this handy trick a try.
Step #1. Open Settings app → General.
Step #2. Scroll down and tap on Reset → Tap on Reset All Settings (If needed enter your iDevice passcode.)
If Nothing Works…
Assuming the above-mentioned solutions have helped you in fixing this problem. But if they, unfortunately, fail to resolve the issue, restore your device via iTunes.
Don't want to restore your device? Wait for the Software Update (Settings → General → Software Update) and once it's available, upgrade your device.
Hope this helps.
Let me know which one the aforementioned tricks have helped you in troubleshooting this issue. Just in case you have found any other solution to it, do let me know that as well.
You might want to refer these posts as well:
- How to Customize iMessage App Drawer in iOS 11
- How to Send Apple Pay cash in iOS 11
- How to Hide Notification Preview in iOS 11
- How to Send Low-quality images in iMessage