Messages App Freezes and Crashes in iOS 10 on Your iPhone and iPad? Tips to Fix

If Messages app getting frozen or crashing frequently on your iPhone/iPad running iOS 10, give these tricks a shot to resolve the problem.

The revamped Messages app is possibly the biggest highlight in iOS 10. With fantastic features like Bubble and Screen Effects, Tapbacks, third-party App Store, the stock Messages app has finally got plenty to keep you thoroughly entertained.

I have been testing iOS 10 ever since it was released for developers. Messages app has frequently crashed or got frozen on numerous occasions since beta 1.

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Messages App Freezes and Crashes in iOS 10

At times, whenever I have tried to access certain conversations, the app has crashed out. Luckily, I have been able to fix the issue using some tricks.

If you have also experienced the same issue while testing out the latest iOS ecosystem, give these tips a shot to resolve the problem.

How to Fix Messages App Freezing or Crashing Issue in iOS 10 on iPhone/iPad

Reboot Your iPhone

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Whenever Messages has frozen or crashed, I have been able to fix this issue by rebooting me the device. This trick has done the job for me.

Press the Home button and Sleep/Wake button at once for about ten seconds until the Apple logo appears on the screen.

How to Restart-Reboot iPhone 6 and 6 PlusUse 3D Touch to Access Conversation

  • Use 3D Touch to access the conversation. Just press and hold the Messages and then choose the contact (only most recent appears) you want to communicate in the shortcut menu.

Use Messages App on iPhone using 3D Touch

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  • If you can launch Messages app, then you can simply 3D Touch a particular contact and when the conversation thread appears, slide it up a bit.

Reply Messages Using 3D Touch on iPhone

  • Tap on Reply to start the conversation.

Send Reply to Messages using 3D Touch on iPhone

Delete Conversation Thread

If a particular conversation crashes when, you try to access it. Then, you need to clean up the entire conversation thread. (Of course, it will be painful. But, it could help you fix the issue.)

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Step #1. Just tap and hold on any message sent/received.

Step #2. Tap on More from the bottom.

Tap on More in Messages App on iPhone

Step #3. Tap on Trash Icon → Select Messages that you want delete → Tap on delete messages in Popup.

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Delete Selected Messages from iPhone

If those are really useless messages, Tap on Delete All from the top left corner.

Delete All Messages from iPhone

Reset All Settings

Some iOS users who had faced the same issue reported that they were able to fix this problem by resetting their device to all settings.

Step #1. Launch Settings app on your device → Tap on General.

Tap on Settings Then General on iPhone in iOS 10

Step #2. Scroll down and tap on Reset → Tap on Reset All Settings.

Reset All Settings on iPhone

Step #3. Tap on Reset All Settings again to confirm.

Confirm to Reset All Settings in iOS 9

What if nothing works?

If all the above tricks don’t work, then you need to clean install iOS 10 on your iPhone. You can also downgrade your iOS 10 device to the previous version.

I would recommend you to go with a clean install or wait for the next update. (If the iPhone is your daily driver, then going back to iOS 9.3.3 could be better.)

Preferably, you should not install iOS 10 on your primary device as the OS is still in beta.

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Dhvanesh Adhiya
Dhvanesh Adhiya is our editor-in-chief and reviewer who takes care of He is passionate for wonderful apps that change the way your iPhone interacts in your life.


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