A number of iPhone users have experienced a new iOS bug that reboots iPhone and causes Messages app to crash after receiving a strange message with Arabic characters.
If the iPhone user is looking at the conversation while chatting with the person who sends this malicious message, the Messages app doesn't crash. But when they try to go to other conversations, the Messages app crashes out on their iDevice running iOS 8.x. If the iPhone is locked while receiving the message, the iPhone reboots. Nonetheless, if the iPhone is jailbroken, it goes into safe mode.
There is nothing new about this bug as similar issue had been discovered in iOS 6. Apple has confirmed that it is working to fix this issue in a software update. In the meanwhile the Cupertino has given a temporary solution in order to resolve this iMessage issue caused by a specific series of unicode characters.
How to Fix Messages App Crashing on iPhone in iOS 8
Step #1. Activate Siri by pressing and holding on the Home button of your iPhone.
Step #2. Ask Siri to “read unread messages.”
Step #3. Dictate it to reply to the malicious message. Once, you have replied to the message, you will be able to open your Messages app.
Step #4. Next up, you need to swipe left to remove all the conversation threads. If you don’t want to delete the entire messages, tap and hold on the malicious message>tap on More and then Delete it.
There are some other workaround as well. If you are looking for more solutions to resolve this issue, let’s give them a look!
#1. Ask the person ,who sent you the message, to send another message.
#2. Send yourself a message through share sheet from an app like, Notes.
#3. Use Siri to send you a message. Press and hold on the Home button on your iPhone to activate Siri. Then say; Hey Siri, send me a message. Dictate any message to Siri.
#4. Send yourself a message on iPhone from Mac.
#5. Go to Photos app and send a photo to the person who sent a message to you.
#6. Go to iMessage on your Mac and delete the message in question.
#7. If you have received that strange message in a group, you need to respond to it.
#8. Just in case, you receive the message from an unknown sender and want to check out the number. Launch Messages app and when it starts crashing, double tap the Home button to see the number from app preview.
Have you been able to fix this issue? Do share your experience with us.