macOS Download Stuck on Waiting? Here is the Fix

macOS Sierra Download Stuck on Waiting

macOS Sierra is inarguably the biggest ever update. Fabulous features like Universal Clipboard, PiP mode, Siri, Apple Pay on the web, Auto-Unlock have immensely enhanced the profile of the latest macOS version.

Thoroughly impressed with macOS Sierra, most of my friends rushed to install it on their Mac. Unfortunately, some folks couldn’t download the macOS as it got stuck on the waiting error. Having encountered the download stuck on the waiting issue a few times before, I was able to troubleshoot it without any difficulty.

Have you also run into the same issue? Give these simple tricks a try to resolve it.

How to Fix macOS Download Stuck on Waiting Issue

Solution #1

Step #1. First off, you have to get rid of the partly downloaded macOS Sierra file from the applications folder.

Step #2. Make sure to remove the icon from Launchpad as well.

Step #3. Now, restart your Mac. (Apple menu → Restart)

Step #4. Now, try to download the latest macOS version again.

Solution #2

Just in case, the first trick has not been able to fix the problem, try out this trick.

Step #1. First up, you need to close the “App Store” app.

Step #2. Next, open Terminal.

Step #3. Enter the following command
defaults write ShowDebugMenu -bool true

Enable Debug Menu in Mac App Store Using Terminal

Step #4. Open “App Store” app again. Next, open “Debug” in the menu item. Then, click on “Show Download Folder.”

Click on Show Download Folder in Mac App Store

Step #5. Open folder “” and delete all the files and folders in the “” folder.

Open Folder on Mac
Delete All The Files from Folder on Mac

Step #6. Now, you have to close the “App Store” app again and restart the Mac.

Step #7. Launch the “App Store” app and start the download process all over again.

It should be all right now.

At times, while downloading the macOS, you may receive “An error has occurred” and the download will stop. In this case, the first solution mentioned above will work.

If Mac App Store shows “macOS Sierra is up to date” and the button to download the update is missing–even though you are yet to download and install the public version of the newest version of macOS, you may likely have one of the betas or GM builds on your Mac. Hence, make sure to remove them before trying to download Sierra.

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Author Profile

Jignesh Padhiyar is the co-founder of, who has a keen eye for news, rumors, and all the unusual stuff around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting content on social media.

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