Screen Recording Not Working in iOS 11 on iPhone and iPad? Try These Solutions

Can't record your iPhone and iPad screen in iOS 11? Follow these handy solutions to easily troubleshoot the issue!

iOS 11 has packed in a number of new features including the inbuilt screen recorder. Thanks to this important feature, it’s become a lot easier to record iPhone and iPad screen. Unfortunately, screen recording suddenly stopped working on my iOS 11 device today. So, what was the problem?

Whenever I used to hit the screen recording button, the process would get started, but I didn’t get the usual confirmation in the end. Besides, the videos won’t save in the Photos app. I tried a couple of simple troubleshooting tricks, and they thankfully worked for me. Are you also facing this problem and can’t record screen on your iPhone running iOS 11? Head over to fix it!

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Cannot Record iPhone Screen in iOS 11

Cannot Record iPhone Screen in iOS 11? Try These Quick Fixes

Solution #1: Remove Screen Recording from Control Center, and Hard Reset Your iOS Device

Step #1. Open Settings app → Tap on Control Center.

Tap on Settings then Control Center on iPhone in iOS 11

Step #2. Tap on Customize Controls.

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Tap on Customize Controls in iOS 11 Settings on iPhone

Step #3. Under Include, tap on the red button to the left of Screen Recording.

Remove Screen Recording Widget from iPhone 11 Control Center

Step #4. Now, you have to force restart your iOS device. To do so on your iPhone 5s, 6, 6s, 6 Plus, iPhone 6s Plus, or iPhone SE, hold the Home button and ON/OFF button at once.

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How to Restart-Reboot iPhone 6 and 6 Plus

On iPhone 7 and 7 Plus you will have to Hold volume down and ON/OFF buttons simultaneously.

Reboot iPhone 7-7 PlusOn your iPhone 8, 8 Plus, and iPhone X, press and quickly release the Volume Up button → press and quickly release the Volume Down button → Next, you need to press and hold the Side button (Power ON/OFF button) until you see the Apple logo.

Hard Reboot iPhone X, 8 Plus, and 8

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Step #5. Once your device has restarted, launch Settings app → Control CenterCustomize Controls → tap on “+” button to the left of Screen Recording.

Add Screen Recording to iOS 11 Control Center on iPhone

Now, try to use screen recording again. Hopefully, it should work now.

Solution #2: Make sure Screen Recording is Not Restricted with Parental Control

Have you enabled Restrictions on your device? If yes, you need to make sure the screen recording switch is disabled (by default, it’s restricted.)

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Step #1. Open Settings → Tap on General.

Tap on Settings and General in iOS 11 on iPhone

Step #2. Tap on Restrictions. You need to enter your Restrictions passcode.

Tap on Restrictions and Enter Your iPhone Passcode

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Step #3. Scroll all the way at the bottom and turn off the switch next to Screen Recording.

Disable Restrictions for Screen Recording in iOS 11 on iPhone

Solution #3: Reset Your Device to Factory Settings

One thing you need to know that it will wipe out all the Wi-Fi passwords and website logins from your device. However, all of your data will remain secure.

Step #1. Launch Settings app on your iOS device → Tap on General.

Tap on Settings and General in iOS 11 on iPhone

Step #2. Scroll down and tap on Reset → Tap on Reset All Settings.

Tap on Reset All Settings on iPhone in iOS 11

Step #3. Tap on Reset All Settings to confirm if needed enter your iPhone passcode.

Reset All Settings on iPhone in iOS 11

Your iPhone/iPad will reboot thereafter. It should work fine once the iPhone reboots.

If no luck yet, read further.

Solution #4: Update iOS on Your Device

iOS 11 Beta could be the culprit. If your iDevice is still running iOS 11 beta, upgrade it to latest official Version. To do so, you need to first remove the beta profile from your iDevice. Once, that’s done, Open Settings app → GeneralSoftware Update → download and install the update.

Update iOS 11 on Your iPhone

Hope this helps.

If you are still not able to record your iPhone/iPad Screen, you need to contact Apple Support.

Wrapping Up

Assuming you have been able to fix the problem using these solutions. Share your feedback and let us know which trick clicked for you.

You might want to glance through these posts as well:

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Jignesh Padhiyar
Jignesh Padhiyar is the co-founder of who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.
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