Microphone Not Working on iPhone 7/7 Plus? Possible Solutions

Apple confirmed that the mic is not working on iPhone 7/7 Plus for some users. If your iOS device has also encountered this issue, head over to try out some of the possible solutions to fix the grayed out microphone.

Whether you have got the latest iPhone (from 11 series) or earlier iOS device, microphone issues are frequently irritating you. And you can’t help but cursing your device. Not really! There are some solutions to this problem, and you can to fix the grayed-out speaker button on your iPhone 7 and 7 Plus.

The issue was first occurred in 2018 during May, and Apple acknowledged this microphone issue on iPhone 7 and 7 Plus. At the time, Apple released an internal document, which was obtained by MacRumors. As per this document, “affected customers might experience a grayed-out speaker button during phone calls. The issue may also prevent affected customers from being heard during phone calls or FaceTime video chats.”

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How to Fix iPhone 7/7 Plus Microphone Issue?

Before we start:

  • It has been noticed that affected customers experience grayed-out speaker button during phone calls. The issue prevents them from being heard during phone calls or FaceTime video chats.
  • Make sure to disconnect or power off any Bluetooth headsets or other audio accessories connected to your device. Open Settings app → Bluetooth → tap on the “i” button next to the Bluetooth accessory → tap on Forget This Device and confirm.
  • Ensure that microphone and iSight mic is not being blocked by your fingers while holding the device or recording video.
  • Try removing screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
  • Besides, make sure to clean any debris from the microphones or iPhone receiver.
  • To check out if there is an issue with the microphone and not your cellular connection or the app, launch Voice Memos and tap the record icon. Now, speak anything into the microphone. Then, tap the play icon to play the recording. If you hear the voice, it means your microphone is fine. In case you can’t listen to the voice, the cellular connection, or the app you are using may be at fault.
  • If you face this issue while using any particular app, try updating it. If that doesn’t work, delete the app and reinstall it. Moreover, ensure that the app has access to your device mic: Settings → Privacy → Microphone → turns on the switch next to the app.

iPhone 7/7 Plus Microphone Not Working: Tips to Fix

Force Reboot Your iPhone

Hard reset your iPhone. If the issue due to some miscellaneous glitch, it might get the work done for you. To force restart your iPhone 7/7 Plus, press and hold the side button and volume down button at once until the Apple logo appears on the screen.

Reboot iPhone 7-7 Plus

Downgrade the iOS

If none of the above tricks has helped you in fixing the issue, downgrade your device to the previous version. The problem seems to be only on latest software. Hence, going back may click for you. And as soon as Apple releases a proper fix to this problem, you can update your device so that you can continue to use all new features.

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That’s done! Now, let your device be restored. Your device may restart several times during the process. Don’t bother about it.

Once the process is completed, you will have downgraded to your desired iOS version. Now, go ahead and restore from an iCloud or iTunes backup.

Schedule an appointment with an Apple Authorized Service Provider

No luck yet? Schedule an appointment with an Apple Authorized Service Provider or with the Genius Bar at an Apple Store.

According to reports, if an affected iPhone 7 or iPhone 7 Plus is out of warranty, the service providers can request an exception for this particular issue. Though the document does not mention if the repair will be offered free of charge, given the unusual circumstances, Apple may provide the service without any cost.

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Step #1. Go to Contact Apple Support page and select iPhone.

Click on iPhone in Apple Support PageStep #2. Now, click on Repairs & Physical Damage.

Click on Repairs & Physical Damage in Apple Support Page

Step #3. Select Unable to Hear Through Receiver or Speakers.

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Note: If you don’t see the option (Unable to Hear Through Receiver or Speakers), select The Topic is Not Listed and then describe your issue. Next, hit Continue.

Click on Topic Not Listed in Apple Support PageDescribe iPhone Issue in Apple Support

Step #4. Next, click on Built-in Speaker and select Bring In For Repair.

Contact Apple Support for iPhone Microphone Not Working Issue

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Step #5. Sign in with your Apple ID and password.

If you have set up two-factor authentication, Apple might send a six-digit code to enter. After entering the code, click on Trust button when your computer screen shows ‘Trust this browser’.

Step #6. Enter the serial number, IMEI, or MEID of your device.

Step #7. Enter your current location and find the Apple authorized service provider, and fix a meeting.

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That’s all!

Over to you…

Let us know which one of the above solutions clicked for you. Plus, if you know any other trick to resolve this issue, do share it down below in the comments.

You might want to refer these posts as well:

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Dhvanesh Adhiyahttps://www.igeeksblog.com
Dhvanesh Adhiya is the founder and editor-in-chief who takes care of audio, visual, and textual contents uploaded on iGeeksBlog.com. He is passionate about wonderful apps that change the way your iPhone interacts in your life.
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