Recently some iPhone 6/6 Plus owners have reported that whenever they launch Camera app, it suddenly freezes and as a result they find nothing but black screen. Some users have even said that photographs are rotated to the wrong orientation. Why does it happen?
The sudden freezing of Camera app could be due to more than one reason such as, technical glitches, ill-conceived update. Whatever could be the reason, you want to get rid of it. Here are some possible fix to this bug.
How to Fix Camera App Freeze on iPhone 6/6 Plus
#1. Update Your iPhone to Latest iOS
This issue could be due to ill-conceived update as well. So, if there is any latest update available, upgrade your iPhone. Make sure to do so through iTunes as it is considered to be better than over the air update (Settings → General → Software Update).
Just connect your device to Mac or PC, launch iTunes, select your iPhone from the menu and update to the latest version. That’s it! It may be a bit lengthy but it is safer as compared to OTA update.
#2. Reset Your iPhone
Resetting your iPhone can do the trick for you. Many users have found success with it. Before you move ahead with this process, you need to know that resetting will make some minor changes with your phone. Though it won’t delete any files or photos.
Step #1. Launch Settings
Step #2. Tap on General
Step #3. Scroll down and tap on Reset
Step #4. Tap on Reset All Settings
Now, you will have to wait for a while until your iPhone restarts again. Hopefully, the bug will be fixed.
#3. Restore Your iDevice
If all the above mentioned solutions don’t work out, here is another trick. Restoring from a backup you made with an older iPhone could also be one of the possible reasons. In this event, setup your device as new, factory reset it. Of course, it will be a bit radical but it can help solve this bug.
Please Note: Restoring your iPhone will delete all the media and data and then install the latest version of software. Hence, you should backup all the data of your phone (Settings → iCloud) before going ahead with the process.
Step #1. Connect your iPhone to Mac or PC.
Step #2. Launch iTunes.
Step #3. Select your phone from the menu.
Step #4. Restore your iPhone.
From time to time some unknown issues keep surfacing with iPhone. At times, technical glitches due to the constant working of hardware might be the main culprit. Most of the times, you can get rid of such issues by simply powering down your device and then restarting it again.