iPhone 5 Power Button Fix: Replace iPhone 5 or Trade-in for $350 Credit

We’ve learnt that Apple’s iPhone 5 replacement program (for faulty power-buttons in qualifying iPhone 5 phones) actually goes further. If you ask for a trade-in, Apple might give you a $350 in trade-in credit that can be used in the store towards any purchase you make. Including a new iPhone 5s/5c.

The news comes from some internal documents that Apple has released to the stores so it is – even now – a closed information that people may not be aware of. If you’ve got an iPhone 5 whose sleep/wake button is unresponsive/dysfunctional, here’s what you can do.

Sponsored Links

1. Trade-in for a replacement

Apple launched this program on Friday, through a press release. If your iPhone 5 develops issues with its power button (the sleep/wake button), Apple will replace the device with a new one. You have to take it to the store through a Genius Bar appointment.

Apple acknowledges that “a small percentage of iPhone 5” models exhibit this behavior. So if your iPhone 5 falls into that small percentage, you are eligible for a straight-out replacement. You can go right here and enter your serial number (found in Settings → General → About). If your iPhone is listed as eligible, you get a new iPhone 5.

2. Buy the iPhone 5s/5c with $350 discounted

Sponsored Links

#1 is in the press release and the dedicated web page for the iPhone 5 replacement program. However, you can opt to get in-store credits instead of a new iPhone 5.

If you specifically ask the Apple Genius representative to take your faulty iPhone 5 and instead of the new iPhone 5 replacement give you $350 in credit, you will be awarded with the same as your store credit. You can use the $350 for any purchases in the store. It is said that Apple intended this to be a hidden option because it didn’t want people (or more correctly, the hyper-reactive media) to misconstrue this as Apple’s way of enticing users to upgrade to iPhone 5s.

In both #1 and #2, note that your iPhone 5 should be:

  • Eligible for the program
  • Free of any other issues (like cracked screen or faulty home button/volume buttons etc.)

3.Troubleshooting the iPhone 5 power button

Sponsored Links

What if your iPhone 5 doesn’t fit the bill of eligibility? If Apple says your iPhone 5 is not part of the program, you won’t get a replacement unless it’s under warranty. And fixing the power button at the Apple store will cost you a lot of money.

You can try fixing the button yourself with the right tools. (you can get the tools for under $35 from iFixit).

Or you can try the alternative method using AssistiveTouch on iOS 7. We have covered the way to fix a broken sleep/wake button here.

Dhvanesh Adhiyahttps://www.igeeksblog.com
Dhvanesh Adhiya is the founder and editor-in-chief who takes care of audio, visual, and textual contents uploaded on iGeeksBlog.com. He is passionate about wonderful apps that change the way your iPhone interacts in your life.

Latest Articles

33 iPad and iPhone Apps Price Drop – 13 November 2018

What happens when you come to know that one of your favorite iPhone/iPad apps price has just dropped-and available at a huge discount? A...

How to Remove Audio from Video on iPhone and iPad

More often than not, I capture some exciting videos and share them with friends. To prevent the unwanted ambient noise from ruining my creativity,...

Apple iPhones Beat Local Rivals in Sales on Singles’ Day, China

It was a shopping bonanza for singles living in China on November 11th, the day celebrated as Singles' Day. On this day, those who...

17 Paid iPad and iPhone Apps Gone Free Today – 13 November 2018

iOS Apps Gone Free TodayWhile there are tons of awesome apps available for free, a number of extraordinary ones come at a certain commercial...