iPad is Disabled Connect to iTunes

We all have that one person who messes with our iPad all the time, even if he/she doesn’t know the passcode. This leads to the message “iPad is disabled connect to iTunes,” try again in a few minutes, to hours; depending on the number of times the wrong passcode was entered. After six wrong attempts, you’ll be locked out of the iPad, and it will display the said message.

This isn’t the end of the world; there are ways to get rid of this problem. But again, the solution isn’t simple, and you’ll need to restore your iPad to get it back to life. Things are more straightforward if you have backed up your iPad using iTunes; otherwise, its bit complicated. Let’s start…

iPad is Disabled Connect to iTunes: How to Fix the Issue

Based on different cases, we have divided the guide into the following parts:

Unlock Disabled iPad with iTunes Backup

The option works only if;

  • You have synced your iPad with iTunes before.
  • Also, if you have restarted your iPad after the sync, you’ll need to trust the PC again, which is not possible because you are locked out.
  • Assuming that you have synced your iPad with the PC and also, not restarted the iPad after that.
  • If you have Find My iPad turned on in the Settings on your iPad, you won’t be able to restore without going to the recovery mode.

Assuming, you have synced your iPad and also not enabled Find My iPad under Settings app, we can proceed with the guide.

Step #1. Connect your iPad with the PC and open iTunes.

Step #2. From the upper-right corner, click the iPad device icon.

Click on iPad Icon in iTunes

Step #3. Click on “Summary” from the left menu → Now select “This Computer” under Automatically Backup option and click “Done” to start the backup process.

Take Backup of iPad Using iTunes

Step #4. After the backup process is completed, click on “Restore iPad” in the Summary tab itself.

Restore iPad Using iTunes

Step #5. Once the process is finished, set up your iPad as new.

Step #6. Finally, Tap on Restore from iTunes Backup.

Restore iPad Backup from iTunes

This is one of the safest options as you won’t lose any data. Though, you’ll have to invest some of your time. Now, if you don’t have iTunes backup, head below to understand how to get your iPad back to life.

Restore iPad without iTunes Backup

If you have never synced your iPad with iTunes, you’ll need to restore your iPad using recovery mode. Please note that you’ll lose all the data unless you have iCloud backup enabled.

Step #1. Assuming that you have connected your iPad to the computer. Now, turn off your iPad by pressing the top-button for few seconds. When slider appears on display, drag it to right to turn-off.

Step #2. Now press and hold Home button along with top-button. Keep holding until you see recovery mode screen on the iPad.

Step #3. Open iTunes, and it will automatically detect your iPad in recovery mode and show a pop-up. Click on “Restore.”

Step #4. iTunes will start downloading the firmware for your iPad, and it may take some time. Your iPad will exit the recovery mode after fifteen minutes. So once the download is finished, repeat the above steps to get your iPad back to recovery mode and restore the device.

Restore iPad Using iCloud

If you have “Find my iPad” turned on before you were locked out, then you have an option to restore it using iCloud. The only condition is that your iPad should have a working internet connection when following this steps.

Note: Before moving ahead, make sure to take backup of your iPad using iTunes as shown in the first method.

Step #1. Login to iCloud.com using the Apple ID and Password you used on your iPad.

Step #2. Once logged in, click on “Find iPhone.”

Click on Find iPhone in iCloud

Step #3. Now click on “All Devices” on the header, and from the list, click on your iPad.

Click on iPad from Devices List in iCloud

Step #4. It will now load the map along with the current location of your iPad. On the right, you’ll see different options, click on “Erase iPad” and again click on “Erase” when prompted.

Click on Erase iPad in iCloudErase iPad using iCloud

Step #5. You’ll need to confirm your Apple ID credentials again, do so to continue.

Erase iPad from iCloud

Step #6. Next screen you’ll be presented with security questions you had set earlier. Answer them to continue. After that, you will be asked to enter an alternate phone number. It is optional so that you can click “Next.”

Step #7. Enter a message if you wish to, this too is optional. Click on “Done.”

That’s it; your iPad will be erased in a few minutes, and then you can set it up like new. If you had a backup, you can restore it.

Signing Off…

That’s all folks. I hope the guide above has helped you resolve the issue. If you did not back up your iPad in the past and had to lose all the data, there’s a lesson to learn. Backup your device regularly.

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