iOS 7 Settings App Crashes When Accessing “Usage” Option: How to Fix

When you go into Settings → General → Usage, does your iPhone freezes for a couple of seconds and then the Settings app crashes? This is a known issue since iOS 5. And it’s back in iOS 7.

Typically, this seems to be an issue with an app that you have installed. But there is no saying confidently. Most recently, we were bogged down with this problem both on an iPhone 4 and an iPad 3. Here’s how we were able to fix it:

Sponsored Links

Delete Newly Installed Apps
There’s a strong possibility that some app that was installed recently is causing an issue. This happens mostly with apps that involve a lot of data (not the app size, but the data it stores). Looks like Settings’s General → Usage tab gets stuck in calculating the size or consolidating the data about the app and ends up freezing the iPhone.

Obviously this method is only when you’ve been checking the Usage occasionally and know at what point it started crashing the Settings app. If you know what new apps you have installed recently before spotting the problem, you can test by removing the new apps.

Reset All Settings
The only method that worked for us (on the iPad), however, was this: resetting all settings. We didn’t have to erase content or reset the  iPad completely. We just reset the device. (warning: don’t do this if you have a jailbroken device)

Here’s what to do:

Sponsored Links
  • Go to Settings
  • Tap on General, then on Reset
  • Tap on Reset All Settings

(Reset All Settings will not delete data or media. It just resets the settings (Wi-fi passwords, cache, customizations etc.)

After the reset, the Usage should hopefully work fine without crashing the settings app.

We had to restore the iPhone in order to get Usage working again. This is the last resort. Before restoring your iPhone, you’ll need to make a backup. A full backup on iTunes is the most-preferred way of doing it.

Restoring clears out all data (which is why you need the backup). A restore can be done in iTunes.

Sponsored Links
  • Plug your iPhone to the computer
  • Open iTunes
  • From the side-bar, right-click on the device name and click Back up now…
  • After the backup, click on Restore to restore the device as new.
Dhvanesh Adhiya
Dhvanesh Adhiya is our editor-in-chief and reviewer who takes care of He is passionate for wonderful apps that change the way your iPhone interacts in your life.


Please enter your comment!
Please enter your name here

Latest Articles

Apple Watch Series 4 and iPhone Xs Max Giveaway: iGeeksBlog 6th Anniversary Special

An anniversary is a time to celebrate the joys of today, the memories of yesterday, and the hopes of tomorrow.Yes, we are celebrating iGeeksBlog's...

15 Paid iPad and iPhone Apps Gone Free Today – 20 October 2018

iOS Games Gone Free TodayiOS Apps Gone Free TodayWhile there are tons of awesome apps available for free, a number of extraordinary ones come...

14 iPad and iPhone Apps Price Drop – 20 October 2018

What happens when you come to know that one of your favorite iPhone/iPad apps price has just dropped-and available at a huge discount? A...

Facebook Data Hack: 22% of Apple Employees To Delete FB Accounts

Recently, millions of Facebook users have been affected by the data breach, and following this, Apple employees are planning to delete their Facebook accounts,...