How to Get Refund for iTunes and App Store Purchases on iPhone & Mac/Windows

If you want to get refund for iTunes and App Store purchases on your iPhone/iPad or Mac, follow this easy guide to request for the refund.

Whenever I come across any smart app or item worth giving a try on my iPhone or Mac, I don’t fail to install it on my device. There have been a few occasions when I purchased the wrong thing or didn’t get the item I wanted. Has it ever happened to you as well?

Fortunately, there is an easy solution to it. Apple allows you to report the problem and ask for the refund of the wrong purchase. So much time as you have a valid reason, you can easily get the refund. Here is how it works!

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How to Get Refund for iTunes and App Store Purchases

How to Get Refund for iTunes and App Store Purchases

How to Get Refund using The Web on iPhone/iPad

Step #1. Head over to Apple’s problem reports page:

Step #2. Next, you will have to log in with your Apple ID and password. Make sure to enter the Apple ID that you used to purchase the item.

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Login to Apple Website

Step #3. Find the purchase for which you want the refund → Tap on Report to the right of the purchase.

Find App That You Want to Get Refund For

Step #4. Up next, you have to select the reason you want a refund of your purchase. File in the appropriate description and then submit it.

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Get App Store Refund on iPhone

How to Get a Refund using Email Receipt on iPhone or iPad

You can request for the refund of your particular purchase via the email receipt as well. Though it might be slightly lengthy as you may have to search for the email receipt in question and then go ahead with the process.

Step #1. Open Mail app on your iOS device. Then, you need to search the receipt for which purchase you want the refund.

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Step #2. Once you have found the receipt. Tap on it.

Step #3. Next, you will have to tap the purchase you wish to report.

Get App Store Refund Using Email Receipt

Step #4. Now, you will be taken to the Apple’s problem report page. From here on, follow the steps mentioned above.

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How to Get a Refund Using iTunes on Mac or Windows

Step #1. Open iTunes on your Mac or Windows PC.

Step #2. Click on Account from the right-hand sidebar, type in your password when prompted.

Click on Account in iTunes on Mac or Windows PC

Step #3. Click on See All under the Purchase History.

Click on See All Under Purchase History in iTunes

Step #4. Click on the arrow next to the purchase batch that includes the purchase for which you want a refund.

Click on the Arrow Next to App Name in iTunes

Step #5. Now, you need to click on Report a Problem next to the purchase in question.

Click on Report a Problem in iTunes on Mac or Windows PCClick on Report a Problem Link in iTunesYou will now be taken to Apple’s website. You will have to sign in using your Apple ID and passwords. Then, go ahead with the process to request the refund for your purchase and give a short and appropriate description regarding why you want the refund.

Request App Store Refund from iTunesGet App Store Refund Using iTunes on Mac or Windows

That’s it! Do you have anything to say? We would like to have your feedback in the comments below, on Facebook, Twitter, and Google Plus. One more thing, have your tried our iOS App?

Jignesh Padhiyar
Jignesh Padhiyar is the founder of who has a keen eye for news, rumors and all the unusual stuff that happens around iPhone and iPad.


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