People who’ve tried to jailbreak their iPhones face this problem quite commonly. Those who’re just updating or restoring face this too, albeit infrequently. When your iPhone gets stuck at the Apple logo and does not boot up completely, it triggers a mini heart-attack. But it’s not all that serious. You can fix this through a couple of ways.

While the first method shows you how iTunes can help you, for the second method, you’ll need a tool like TinyUmbrella.

iPhone Stuck On Apple LogoLet’s take a look at how you can fix an iPhone stuck at the Apple logo during boot:

Step 1: Connect the iPhone to your computer via the USB cable.

Step 2: Put your iPhone in DFU mode

  1. To do this, press and hold Home & Power button for 10 seconds.
  2. After that, release the power button but keep pressing the home button.
  3. iTunes will popup saying it detects a device in the DFU mode

Step 3: Now, all you’ve got to do is ‘Restore’ your iPhone

Now, that’s the simplest way to get your iPhone out of the Apple logo. But what if you have data that hasn’t been backed up? Or if you’re getting errors when you try to restore?

We’ve covered some material on iTunes errors: the most notable errors that you’d be getting are 1014, 1015 or the 16xx series of errors. You can fix these by taking a look at our coverage on iTunes errors.

If your iPhone is stuck on the Apple logo and you’ve got data that needs to be backed up, I’m afraid you’ll mostly lose the data unless you can kick the iPhone out of the Apple logo by other means. By this, we mean you can use tools like Tenorshare ReiBoot to fix the recovery mode problem.

To do this:

Step #1. Download and open Tenorshare ReiBoot (Mac | Win)

Step #2. Connect your iPhone

Step #3. Click on Exit recovery mode.

Tenorshare ReiBoot for Mac and Windows

It should mostly help you fix the iPhone’s problem.

Note: The fix recovery option is actually designed to help you kick the iPhone out of recovery mode loop but in many cases, iPhone getting stuck on Apple logo has been rectified through a recovery fix. Hope that helps.

Do share your feedback with us in the comment, on Facebook, Twitter, and Google Plus. Also, download the iGB app for free in the App Store.

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  • crouchie75

    Everytime i try this it says “Extracting software” then just after halfway of the bar loading up my iphone disconnects itself and goes back to the apple logo, this happened for anyone else? Please help me save my phone!

  • lmasterz

    Is TinyUmbrealla same as TinyUmbrella Fix Recovery or are they different? Because I can not find TinyUmbrella Fix Recovery

  • lmasterz

    Is TinyUmbrealla same as TinyUmbrella Fix Recovery or are they different?

  • adrian

    hi, i would also like to say that i just forced reset my phone about 5 times and it restarted and that also works.

  • Barry Slemon

    Thought I was screwed. Thanks a million.

    • lmasterz

      Is your phone jailbroken?

  • Worked for me! Thanks so much!

  • victim


  • Chris Baars

    Worked for us as well. Thanks Jignesh!


    It did help me! Thank you!

  • khanZaeer

    ALL THOSE above info is wrong, basically called apple and the said connect with itnes and hold home button first with power button same time and it will give a reset itune screen and from this momemt let the iTunes update the firmware, worst case is that all data of 60 GB is lost as no backup performed

    • NoNameNoGame

      u are slow. this is for people that don’t want to restore it

  • Nader Amiri


  • mslady269

    Ever since I upgraded to 8.4, my phone has been locking up and randomly doing this. I’ve restored it and went back to Beta iOS 9 (Stable as ever now), but it still locked up today. I give up. I’ll let T-Mobile replace my device. I was really trying to hang onto this one, but it is screwed,

  • fake member

    I thank you kind sir for you have helped me fix my mobile phone.

  • SomeCoolGuy


  • thehealthjournall

    it is updating but it still shows connect to itunes on the screen

  • EthanDrury

    For anyone panicking with time taken to restore, I had a 2.23GB download. This, on slow connection, can take 2-5 hours to download. This may be your problem, if so just wait and then the restore works fine.

    • Harold

      thank you very much

  • mayjohnson

    That worked great! FonePaw iPhone Data Recovery that actually describes how to solve the problem in various ways! VERY GOOD!

  • karlie

    I have tried this 2 times and after waiting 3-4 hours for it to restore, a pop up on itunes will come up saying theres an error. Why is this happening?


    Well mines has a broken home button :/

    • Sam

      Mine has a broken lock button :/

      • dagob

        Mine has a broken home, lock buttons :/

  • HUNcamper

    Well, I had pretty much problems, like crashing and stuff, then my iPhone finally gave up: All my manually installed apps (from the appstore) disappeared. I got enough, and deleted ALL the data from it, and started recovering the OS. Then it stuck on the boot logo. But thankfully, I could downgrade to iOS 8.1.2 from 8.1.3 to jailbreak again.



  • Lester

    I do NOT have a jailbroke phone. I have a 4s 32gb. It is nearly full. It’s been acting crazy the last day or so, freezing up, randomly restarting (prob using too many resources). I started deleting pictures today (thankfully I copied them all before this). I went to check to see how much space I cleared up in settings/general/about and I couldn’t access it, it kept crashing. I went to restart the phone and now it won’t go any further than the apple logo. I have everthing backed up to icloud. Will this program work for me and if it doesn’t, will I lose text messages if I reformat? (and apps?) Ugh this sucks. Wish I could buy an iphone 6. :-/

    • Lester

      thought I’d update… I gave in and restored the phone. I restored from icloud backup and I lost NOT ONE ITTY BITTY ITEM. It even restored a half written text message that was never sent. IDk how THAT happened, but it was like the phone never got locked at all.
      The lesson here: BACK UP TO ICLOUD. PERIOD! ;)

    • Mariah

      I have the same problem right now, its not turning on, it goes to the apple logo then turns black, mine isn’t jailbroken either. for a couple days it was acting dumb too, apps crashing. how did you back it up through icloud?

  • Erik Rutledge

    ok, so this worked almost all of the way. unfortunately after i did these steps another error came up after about 5 minutes of the downloads.It says “There was problem downloading the software for the iphone ‘iphone’. the network connection timed out.” With some arbitrary fine print below that. I’ve tried several times and it happens each time. what do i do?? please reply! thanks ahead of time.

    • Poonam

      exactly the same thing is happening to me. how did you resolve this?

  • shan

    i did it but at the end of the process it says that device could not be found , i try it so many times it doesnt work please helpppppp i need my phone soooo much but i cant use it

  • amorie boo

    ok so like my iphone is jailbroken and when I tried to reset it , it just stopped at the apple logo with the loading stick.. I need help or ima break the phone .

    • Josh

      I have the same issue have you tried dfu mode?

    • Usman

      exactly mine problem…
      please help me if you find solution
      i am waiting

  • Candido Astrologo

    Thank you so much !

  • Vaali

    i have ios7 if update to ios8 will it fix my problem with apple logo loop please helpppppppppppp

  • Alec

    thank you! youve saved my phone and lots of time waisted at apple!

  • veronika

    thanks for this you saved me trip to store

  • John Tur

    What if I didn’t backed up?